IT Vendor Management & Service Management

Working with a large number of third parties is a fact of life for corporate IT organizations, and effectively managing those relationships is a crucial part of security, risk management, and the overall quality of your company’s product or service. With NOREX events, you can learn how your peers have leveraged vendor relationships to meet and exceed their IT and business goals.

There are never any vendors at NOREX events, meaning that you can get real insights from the field — insights that you need to develop ongoing vendor and service management strategies. Learn how you can better streamline resources and avoid surprises. Find out ways to eliminate downtime and stay on budget, while seeing how others have created service-level agreements and scorecards to effectively manage vendors.

Virtual and Live Events For Professionals In IT Vendor Management

NOREX hosts online roundtables that you can attend from anywhere. Our regular Roundtable 55 events offer focused looks at topics related directly to your organization’s IT efforts while our half-day virtual events cover a variety of subjects. Live events from NOREX offer collaborative “share and learn” discussions on trending topics and issues within IT along with small-group sessions that let you dive deep into specific topics.

Topics Covered In NOREX Events For IT Vendor Management Professionals Include:

  • Selecting The Right Vendor
  • Reducing Supply Chain Disruption
  • Strengthening Supplier Relationships
  • Negotiating Better Rates and Prices
  • Monitoring Vendor Performance
  • Monitoring and Managing Risk with a Vendor
  • Payment

Past Event Examples

EVENT DATE : April 28, 2022
Select: Vendor Management

Members discussed how hybrid work has impacted Antivirus or Firewall strategy, moving from SonicWall to FortiGate for Firewalls, the effectiveness of O365 ATP & Azure ATP, anomaly / AI / ML tools to augment endpoint an...

EVENT DATE : March 3, 2022
Help Desk / Service Desk

Members discussed outsourcing vs insourcing the Service Desk function, IT Service Providers, tracking and reporting key metrics / KPIs, response and resolution targets, the structure of the Help Desk team, best practices f...

Data and Business Intelligence Library

Take advantage of the knowledge and experience of hundreds of IT professionals just like you. Our IT resources library has thousands of member polls, example documents, and transcripts from member discussions that can help save time and money for your business.


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