FAQs

Q: How do we begin a NOREX membership?

Simply sign a basic Service Agreement and receive immediate access to NOREX resources! Contact us at info@norex.net to request a quote and Service Agreement.

Q: Can we sample NOREX services?

We are happy to provide sample documents to you, and you are welcome to participate in NOREX events as a guest before committing to a membership. We also invite you to discuss the benefits of membership with current NOREX Members. Contact your Regional Manager to make your requests.

Home | FAQs

How do we begin a NOREX membership?

Sign a 1-page Service Agreement and receive immediate access to NOREX resources! Contact us at [email protected] to request a Service Agreement.

What does the NOREX membership fee cover?

NOREX Members receive unlimited access to the NOREX resources including the Document Resources online database of 2,500+ Member-contributed documents, live and virtual Roundtable events, and resource / networking assistance from your Member Success Manager. There are no extra charges per document, per event, or per hour. Contact us today to learn more!

What is NOREX Select?

NOREX Select is a subset of our Member community that includes large enterprise organizations who regularly meet to discuss complex and large-scale IT challenges.

Who has access?

All authorized users in your organization.

How are NOREX services accessed?

Members may email or call during normal business hours (Central Time) to connect with your NOREX Member Success Manager or IT resource assistant for personal assistance. Online resources and event registration are available 24/7 at www.norex.net.

How do we know we will use NOREX services?

Our strong renewal rate suggests that your organization will use NOREX services a great deal. Your Member Success Manager will contact you to proactively onboard your team. Usage reports are available.

Are there obligations of NOREX membership?

Every NOREX Member is encouraged to help other Members whenever possible by submitting documents, taking an occasional phone call, and by participating in events. However, knowing the time and / or disclosure restraints faced by some, there is no requirement to contribute. One Member describes it this way, “As a result of the value we receive from NOREX Members, we jump at the chance to help other Members whenever there is an opportunity.” Learn more by contacting us today!

Will we get calls from other NOREX Members?

Only with your permission. Your contact information is never given to another Member without your expressed approval.

Can we sample NOREX services?

We are happy to provide sample IT documents to you, and you are welcome to participate in NOREX IT events as a guest before committing to a membership. We also invite you to discuss the benefits of membership with current NOREX Members. Contact us today or request a guest pass to one of our virtual IT conferences or our live IT conferences.

Will NOREX sell our name to vendors?

Absolutely not! All information given to NOREX is held in the strictest of confidence.

How does NOREX differ from competitors?

NOREX connects Members with fellow IT professionals, not analysts or vendors. The information exchanged takes on a practical perspective. Members receive actionable information backed by real-world insight vs forecasts and white papers developed by analysts.

Are there limits on the industries IT Community Members work in?

IT leaders from all industries are welcome to participate with the exception of IT vendors.

Are there opportunities for recognition in the IT Community?

NOREX Members participating in the Rising Star Program for future IT leaders receive a Certificate of Completion for sharing on social media once they finish the requirements of the program. Members who exhibit enthusiasm for NOREX, outstanding participation at NOREX events, and strong use of NOREX services are invited to serve on the NOREX Member Advisory Board. Rising Star and MAB Members receive special email signature badges and Zoom backgrounds to display at NOREX (and other) events. At the NOREX Live International IT Roundtable, a Super Contributor award is presented to a Member who stands out during each of the sessions over the three days of the event. Prior approval is received before any public recognition of Members.

Does the IT Community provide resources for different management levels?

All management levels are represented in the Community from a wide range of organization sizes. Our Members enjoy networking with peers and mentoring the next generation of IT leaders.

How are conflicts resolved in the IT Community?

All our events are professionally moderated by gifted leaders who guide the conversation to a new topic on the rare occasion that discussions get sticky.

How do Members of the IT Community help each other learn?

Learning happens during our virtual and live Roundtable events and via 1:1 networking where Members are candid about their real-world experiences.

How does the IT Community keep discussions positive and helpful?

IT leaders join the NOREX IT Community for the express purpose of sharing knowledge which leads to a supportive culture. All events are professionally moderated by gifted leaders who deftly guide the conversations to stay on topic and positive.

How does the IT Community keep shared information private?

Attendance at NOREX events is no different than attendance at other IT events — participants share based on their individual organization’s policies. To encourage candid discussion, we ask all event participants to maintain the privacy of those sharing information. All artifacts (discussion transcripts, chat logs, Member-contributed document templates, etc.) are scrubbed of individual and organization names.

How does the IT Community promote diversity and inclusivity?

Our approach to diversity and inclusion is simple — everyone is welcome! We are a 100% woman-owned company and believe a broad range of experiences, perspectives, and backgrounds help us succeed as individuals and as a Community.

Not Finding The Answers You’re Looking For?

The NOREX Team is available to answer any questions you may have to help you make the decision in joining our IT Community.