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FAQ

How does NOREX differ from competitors?
NOREX connects Members with fellow IT professionals, not analysts or vendors. The information exchanged takes on a practical perspective. Members receive actionable information backed by real-world insight, versus forecasts and white papers developed by analysts.

What does the NOREX membership fee cover?
NOREX Members receive unlimited access to the NOREX resources, including a library of 2,500 Member-contributed documents, WebForums, Luncheons, and Roundtables. Membership also includes resource and networking assistance from your Member Success Manager. There are no extra charges per document, per event, or per hour.

Who has access?
All authorized users in your organization.

How are NOREX services accessed?
Members may email or call during normal business hours (Central Time) to connect with your NOREX Member Success Manager for personal assistance. Online resources and event registration are available 24/7 at norex.net.

Are there obligations of NOREX membership?
Every NOREX Member is encouraged to help other Members whenever possible by submitting documents, taking an occasional phone call, and by participating in WebForums, Luncheons, and Roundtables. However, knowing the time and / or disclosure restraints faced by some, there is no requirement to contribute. One Member describes it this way, “As a result of the value we receive from NOREX Members, we jump at the chance to help other Members whenever there is an opportunity.”

Will we get calls from other NOREX Members?
Only with your permission. Your contact information is never given to another Member without your expressed approval.

Can we sample NOREX services?
We are happy to provide sample documents to you, and you are welcome to participate in NOREX events as a guest before committing to a membership. We also invite you to discuss the benefits of membership with current NOREX Members. Contact your Business Development Manager to make your requests.

Will NOREX sell our name to vendors?
Absolutely not! All Member information given to NOREX is held in the strictest of confidence.

How do we know we will use NOREX services?
Our strong renewal rate suggests that your organization will use NOREX services a great deal. Our Member Success Onboarding Manager will contact you to proactively onboard your team. And usage reports are available.

How do we begin a NOREX membership?
Simply sign and return the Service Agreement provided by your NOREX Business Development Manager and receive immediate access to NOREX resources! If you do not have a Business Development Manager yet, contact info@norex.net.

 

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