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Trusted Professionals

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NOREX has proven its worth, with the return on investment by enabling our City IT department to implement information technology solutions in a timely manner by accessing a "one stop shop" of information and lessons learned from policy makers to the users at large.

Chief Information Security Officer
Industry: City Government

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I needed to create a BYOD policy for our company. If NOREX was not a resource we had, it would have taken about 24 man hours to research online, filter, and have other team member's feedback. I was able to save time not just because of NOREX having their document library, but because NOREX being public sector centric plus their policies we already sanitized of prior company info.

Information Systems Manager
Industry: Transportation

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The sample RFPs saved me a good two days' worth of work in that I would otherwise have had to spend significantly more time performing research and drafting a document from scratch.

IT Director
Industry: State Government

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NOREX resources helped us out with tremendously with a cutover from independent, older traditional PBX systems at seven locations throughout the U.S. to a unified hosted VoIP solution. In doing so, our company realized many operational benefits and efficiencies. The truly impressive part is that our company is also realizing a $30,000 a month savings in communications costs as well.

Manager of IT
Industry: Manufacturing

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I particularly appreciate the invaluable feedback from other non-vendor, IT professionals that have been through these types of projects before and are willing to share their experiences and expertise.

Manager of IT
Industry: Manufacturing

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We get a good ROI on our NOREX annual fees vs. using other IT information providers, and we do not expose our questions to many sales calls.

IT Director
Industry: Transportation

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One of the best things we have going for us is having NOREX as a right hand support. NOREX has never failed me when I asked for help.

Director of IT
Industry: Education

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I use NOREX to do due diligence on vendors, see how other IT leaders have approached projects/problems, and get a head start on documentation for procedures & policies.

CIO
Industry: Services

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At the NOREX St. Louis NOREX regional roundtable I spoke with folks from a major private company about how they administered the large cost of cellular service. I learned of other cost models and analyzed our expenses. We undertook a price model change and as a result our yearly spend on cellular service was reduced by over $50,000! Simply because of a conversation I had with one of my peers at a NOREX gathering. That is the true value which NOREX participation provides. Getting people in touch with people!

CIO
Industry: State Government

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We've been a member of NOREX for 9 years. Often when I am looking at new technologies or references on a particular vendor I will contact my Information Manager to provide feedback form the NOREX community. The feedback has always been excellent. There is nothing better than unsolicited/unbiased feedback from NOREX Members.

Director, Global IT Operations and Technical Services
Industry: Non-Profit Trade Association

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Our most used "research" typically comes from peer-to-peer networking (not from reading consulting research papers). I get more value from my peer's experiences than I do on an analyst's opinion.

IT Manager
Industry: Manufacturing

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Even after only a few weeks, our NOREX membership has all but paid for itself, having provided us to a trove of useful documentation and an active, engaging community.

Director of Information Technology
Industry: Non Profit

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Our Information Manager Marianne puts a real face or voice on your company and brand for me! Her responsiveness and attention make me feel like I am her only customer. I know she must be serving scores or more, but based on my experience it seems like it's just me. She finds information for me extremely quickly and always helps broker conversations with other members when needed.

CIO
Industry: Banking

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I enjoyed the (NOREX SELECT Project Management) workshop very much. It was a nice break away from the office and a wonderful opportunity to share thoughts, ideas, and experiences with so many others in the profession, especially with such geographic and industry diversity.

Project Manager
Industry: Banking

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I wanted to take a moment to recognize Mary (Information Manager) for her ongoing proactive and responsive customer service mindset. Periodically she sends me lists of documents that are new to the library or are prescient to IT work. For me, this is a God-send. I invariably select two or three items. When I send the list back, like I did yesterday, the response is typically measured in minutes, not hours or days.

CTO
Industry: State Government

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The information you provided was very good and I was able to talk to a couple of the other NOREX members. I know what I was asking for is not as popular as some of the other questions out there however NOREX was certainly able to help me in the situation.

IT Manager
Industry: Foods

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Members of your IT staff would have access to NOREX for a single nominal fee that is a fraction of what an equivalent service from Gartner and some of the other research firms would charge for one seat. I highly recommend NOREX.

Director, Network Infrastructure & Operations
Industry: Healthcare

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Just want to pass along my thanks regarding all the help Colleen (Information Manager) has provided to me and my staff since we have joined NOREX. She is a great asset to us.

Technology Director
Industry: Services

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Before NOREX I spent hours hunting for policies, procedures, and other information, and now I'll have that all available to me, twenty-four hours a day, whenever I need it.

IT Manager
Industry: Education

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We are honored to be working with an organization that helps facilitate the knowledge sharing we are too busy to do ourselves.

IT Director
Industry: State Government

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NOREX has been an incredible value for us. Very affordable and a great service overall.

CIO
Industry: County Government

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They (NOREX) have exceeded my expectations and have been a great resource for information sharing with not only other financial institutions, but with other IT professionals in other industries. NOREX has allowed me to share, both get and give, good information with other IT professionals without the influence of vendors clouding the water. The cost is below the actual return I receive - in other words - a great return on my investment and I am renewing with them for another year.

CIO
Industry: Banking

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I've been a NOREX member with three different organizations because of the value their resources bring to my IT teams.

CIO
Industry: Retail

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We connected with NOREX a couple of years ago and it has provided great benefits to the organization. NOREX brings to the table a myriad of research that promotes efficiency, how to and enhancement to the strategic thought process. Those that are in need of up to date information to enhance their technology environment, I highly recommend NOREX.

CIO
Industry: Financial

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I highly recommend NOREX as an excellent source for useful documents and templates, and a forum for sharing ideas based on real life business experiences of its members.

Project Manager
Industry: State Government

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Because we went to the NOREX Tampa Roundtable, we learned from another member that the new release of TrackIT would have the capabilities they were looking for. We sent one of our IT Team to training class for $2,000. This resulted in us upgrading our existing TrackIT and saving $40-50,000 (my estimate of cost we would've spent on a new product).

Communication Systems Manager
Industry: Government

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Discussions from our peers at the roundtable event and user-contributed documentation helped us establish an effective BYOD policy that struck the right balance between user empowerment and risk mitigation. Thanks to NOREX we had an answer to, "What are other organizations doing in this area?" We were able to choose the pieces that best applied to our risk profile and that reflected our company culture.

Director, Information Technology
Industry: Retail

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We save a lot of time and effort (unquantifiable but significant) through our access to member contributed policies, procedures, RFPs and other documents that we don't have the time or staff to develop ourselves – this has been truly invaluable. And finally, the NOREX member interaction (roundtables, web forums, etc.) has provided insight into applications and services that have been tried and used by other members so you don't "re-invent the wheel" and it saves you time and often cost. The membership in NOREX pays for itself many times over plus you get to work with a terrific customer oriented and knowledgeable staff that, in itself, is worth the price of admission.

Executive Director of Information Services & Management Solutions
Industry: Pharmaceutical

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When it came time to replace our aging phone system, we searched the NOREX library and found an RFP for VoIP. This saved about a week of writing time and helped us focus our strategy, shaving a couple months off the RFP process.

Manager, Infrastructure Services
Industry: Retail

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When it was time for us to adopt a new backup strategy, there were many options and we needed to narrow the field, so we started with a NOREX WebForum. Discussing with peers that had already implemented helped us narrow the options, shaving months off the research phase.

Manager, Infrastructure Services
Industry: Retail

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We needed to revise/document our change control process. Rather than develop from scratch, we found many good examples in the NOREX library. Being able to revise rather than authoring from scratch has saved us a solid week of writing time which of course would have been spread over many weeks or months.

Manager, Infrastructure Services
Industry: Retail

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I've been a NOREX member for over 15 years, with two different companies. NOREX is always the first place I go for sample employee and IT policies that have been submitted by other members. These samples provided a solid foundation for the policy I've created, saving me tens of hours of work in each case. The resulting draft policies have also expedited legal review saving thousands of dollars of attorney fees.

CIO
Industry: Healthcare

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A common challenge with technology is the constant change. By leveraging NOREX, you have the ability to leverage to collective knowledge of resources from all over that have ‘been there and done that' and are eager to share the good, the bad and convey lessons learned.

Director, Business Technology Services
Industry: Healthcare

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I was most impressed with the diversity of the group at the Tampa RoundTable discussions and I always get take-a-ways. Hard to pin point the value on the savings of time and money, but the answers to the questions I had was priceless.

IT Purchasing and Budgets Manager
Industry: Foods

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NOREX provides a large technology networking opportunity which offers honest feedback and allows us to learn from others' mistakes.

Director IT Infrastructure & Operations
Industry: Utilities

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NOREX has been a great partner in providing research and technical information on various platforms as well as spearheading inquiries to other corporations on challenges we are experiencing. The collaboration with IT peers across the country in building the best possible solutions has been invaluable.

Director of Infrastructure & Operations
Industry: Insurance

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NOREX has proven to be one of the most beneficial sources of information related to strategies that we use. The unbiased, experience-based interchange of information between members has been invaluable. What I have been able to learn about what not to do saved the county countless dollars by avoiding efforts that have proven to be unsuccessful by other members.

CIO
Industry: County Government

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The WebForums are just one of many benefits NOREX membership provides. Being able to connect directly with members in real-time and gain clarity provides a competitive advantage to my teams. Follow-up calls allow us to gain depth later on.

CIO
Industry: Insurance

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When the occasion arises that I need to prepare a new policy or RFP for my company, I always look first in NOREX's substantial library of material to find an existing document that I can easily adopt. I would add that attending the NOREX Roundtable is the single most important business trip I make each year. I pick up valuable technology insight and I use the meeting as a barometer to compare my shop's direction with others in the IT Industry.

IT Director
Industry: Non-Profit Association

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After 10+ years of membership we continue to find value in the information and services provided by NOREX. Their WebForums and Roundtables provide timely information and insight about current technologies.

IT Director/VP
Industry: Financial

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We've been doing due diligence to select a new service desk system. By far the most valuable aspect of this process was the opportunity to contact other members who have used the solutions we are evaluating. The value generated by member interactions, compared to the costs of making a mistake on software selection, are considerably greater than our annual membership cost.

Director of Information Technology
Industry: Construction

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Thank you NOREX for enabling me to look like the hero to my management.

Director of Application Development
Industry: Distributing

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It comes down to time and money and that's what NOREX saves us. We make better informed decisions on technology and solutions. We avoid less-than-ideal situations, products, or vendors. And we save time on creating documentation. It's very easy because of the proactive customer service that the NOREX team brings to the table. And as a result of the value, we jump at the chance to help other members whenever there is an opportunity. A smart man learns from his mistakes. A wise man learns from a smart man. A genius joins NOREX!

Manager of IT Technical Services
Industry: City Government

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