Sample IT Documents

The NOREX Document Resource Library features 2500+ items that include working templates contributed by NOREX Members. We also have available IT event transcripts, Member polls, and IT Toolkits (collections of Member-contributed documents, transcripts, and polls on a specific topic). If you would like to request other documents, please contact [email protected].

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Sample Documents

Non-Members: Click on the orange button to download sample documents.

ENTERPRISE GRADE SECURITY
The following was presented at a NOREX International Roundtable. It outlines how one organization created their security operation while staying within their budget. 11 Pages

IT OPERATIONS STATUS REPORT
This report logs incidents by week, severity, status, security, SQL environment health, and more. 8 Pages

INCIDENT RESPONSE PLAN
This plan provides a consistent framework to prepare for, respond to, and remediate a potential or confirmed incident. It will help prevent or minimize disruption of critical information systems, minimize unauthorized access, and meet legal requirements. 13 Pages

CYBERSECURITY ROADMAP
NIST, personnel, cyber, and physical security are some of the components of this framework. 5 Pages

CLOUD VENDOR FRAMEWORK
This template provides summaries of Cloud-hosted products and the business goals to be achieved when reviewing products and vendors. 9 Pages

MANAGED SERVICE PROVIDER EVALUATION
Track and compare Managed Service Providers and IT support vendors by services, tools, technologies, and response times. 5 Pages

ERP IMPLEMENTATION CUTOVER PLAN
These spreadsheets show Microsoft Dynamics 365 implementation plans including the go-live checklist and cutover procedure. 51 Pages

GLOBAL IT CHANGE MANAGEMENT PROCESS
This document describes a globally consistent IT change management process based on ITIL best practices. 18 Pages

GOVERNANCE, RISK MANAGEMENT, AND COMPLIANCE (GRC)
These slides demonstrate governance for executives and security, showing how the environment is controlled. 10 Pages

DATA CENTRIC ACADEMY COURSES
This is an example of a data literacy program, listing appropriate courses and timeline. 69 Pages

SAMPLE SCHEDULE ARCHITECTURE SERVICES
Sample Intelligent Business Process Management Suite (iBPMS), Robot Process Automation (RPA) Reference Architecture, and RPA SaaS workflows provide an outline of proposed services. 3 Pages

SYSTEMS DEVELOPMENT LIFECYCLE
This presentation describes phases of system and software development including Agile. 8 Pages

AGILE-BASED QUALITY TESTING
The following framework describes automated, inclusive testing, principal roles, and RACI testing. 23 Pages

PORTFOLIO PLAN TEMPLATE
This dashboard shows examples of planned and completed projects, color-coded status, and comparisons to previous years. 7 Pages

MONTHLY PROJECT MANAGEMENT REPORT
This is an example of a Project Portfolio Management (PPM) summary outlining the status of company projects. 9 Pages