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The following documents, direct connect discussions, and events meet your search criteria. The resources are sorted under the tabs below. You may download documents now or save them to your My Library for future reference. To add to the discussion or post a question relating to your search on direct connect, a Username is required and can be quickly set in your Individual Profile.

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Documents

PROCUREMENT TOOLKIT

These NOREX member-contributed documents include contracts & agreements, SLAs, non-disclosure agreement, SOWs, RFIs, RFQs, RFPs, vendor management, vendor comparison, vendor scorecards & requirements, pricing, leasing, merger & acquisition and discussions.

16 TK012 Blank Toolkits 11/2017 Add to My Library
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SaaS CONTRACT MANAGEMENT

This August 2017 discussion on Software-as-a-Service contracts featured a member presentation on items that should be included in contracts including those that are “must haves” and “deal breakers”.

19 NV2182 Blank Transcript 08/2017 Add to My Library
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NOREX QUICK POLL RESULTS - IT BUDGETING 2018

NOREX polled the membership on IT budget trends for 2018. For the majority of participants, IT budgets will increase (56%) or stay the same (29%). Most IT budget increases are in the range of 2-5%. 65% anticipate a 2-5% IT salary increase and 15% expect to keep their organization’s IT salaries the same. Detail on this information, cost saving initiatives, the major projects slated, and much more are available in this 2018 IT Budgeting Quick Poll.

18 NP2180 Blank Poll Result 08/2017 Add to My Library
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IT ISSUES SPECIFIC TO HEALTHCARE

This August 2017 session included discussion on Cloud Computing, Office 365, IT Security, Electronic Health Records, Telemedicine and other issues specific to healthcare providers.

18 NV2178 Blank Transcript 08/2017 Add to My Library
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CHAT-BASED COLLABORATION TOOLS

Chat-based collaboration has found its place in many organizations. NOREX members discuss products used, getting engagement from IT staff and business units, addressing discovery and regulatory compliance, and more.

17 NV2170 Blank Transcript 06/2017 Add to My Library
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OFFICE 365 SHAREPOINT

NOREX members discuss the differences between SharePoint on-prem and SharePoint online during this April 2017 session.

23 NV2161 Blank Transcript 04/2017 Add to My Library
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CIO NEXTGEN WORKFORCE

Senior IT leaders share opinions and experiences working with millennials during this April 2017 session.

15 CV065 Blank Transcript 04/2017 Add to My Library
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VENDOR MANAGEMENT

NOREX members discuss IT vendor selection best-practices, procurement models, negotiation tips and contractual recommendations during this January 2017 session.

23 NV2151 Blank Transcript 02/2017
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IT SERVICE MANAGEMENT (ITSM)

NOREX members discuss the adoption of recommended IT Service Management practices and the usage of commercial ITSM software tools during this January 2017 session.

33 NV2146 Blank Transcript 01/2017 Add to My Library
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HELP DESK/SERVICE DESK

NOREX members discuss Help Desk/Service Desk procedures, tools and key performance indicators during this September 2016 session.

28 NV2131 Blank Transcript 09/2016 Add to My Library
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