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The following documents, direct connect discussions, and events meet your search criteria. The resources are sorted under the tabs below. You may download documents now or save them to your My Library for future reference. To add to the discussion or post a question relating to your search on direct connect, a Username is required and can be quickly set in your Individual Profile.

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Documents

POLICIES AND PROCEDURES TOOLKIT

These NOREX member-contributed documents include Acceptable Use, Cloud Computing, Data Management, E-Mail, Equipment, HR/Personnel, Incident Management, Mobile Computing, Network Access, Password, Project/Change Management, Records Management, Remote Access, Security, Social Media, Storage, Telecommuting and Vendor Management.

15 TK009 Blank Toolkits 11/2017 Add to My Library
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HELP DESK TOOLKIT

These NOREX member-contributed documents include RFPs, job descriptions, outsourcing, ticketing & tracking, incident management, guides & resources, scorecards & reports, surveys, service catalog, ITIL/ITSM and discussions.

9 TK006 Blank Toolkits 11/2017 Add to My Library
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DISASTER RECOVERY & BUSINESS CONTINUITY TOOLKIT

These NOREX member-contributed documents include vendor tools & requirements, RFPs, BIA, emergency response, incident management, disaster recovery, business continuity, testing, co-location, discussions and a quick poll.

7 TK003 Blank Toolkits 11/2017 Add to My Library
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SECURITY TOOLKIT

These NOREX member-contributed documents include RPFs & contracts, staffing, policies & procedures, plans and manuals, security charter & framework, security awareness, risk assessment, incident management, encryption, electronic signature, anti-virus & malware, cyber security, PCI, mobile computing, eDiscovery, vendor management, PHI and discussions & polls.

19 TK002 Blank Toolkits 11/2017 Add to My Library
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INCIDENT REPORT LOG.

This document provides the guidelines for the creation, maintenance, management, and secured storage of the Incident Report Log (IRL).

27 20-350 Blank NORCON 11/2017 Add to My Library
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INCIDENT RESPONSE PLAN.

This document details the procedure to follow when a potential incident is identified. An incident may be a malicious code attack, unauthorized access to systems, unauthorized utilization of services, denial of service attacks, general misuse of systems, or sabotage/theft.

33 50-252 Blank NORCON 11/2017 Add to My Library
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ITSM TOOLS

NOREX members discuss Information Technology Service Management procedures and tools during this October 2017 session.

19 NV2193 Blank Transcript 10/2017 Add to My Library
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CREDIT CARD SECURITY INCIDENT RESPONSE PLAN.

The Incident Response Team, comprised of the Controller, the IT Manager, the Facilities Director, the Loss Prevention Supervisor, and the Senior Systems Administrator have established specific guidelines for safeguarding cardholder information.

12 20-279 Blank NORCON 09/2017 Add to My Library
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INCIDENT RESPONSE POLICY.

This document outlines the credit card security incident response policy.

3 20-280 Blank NORCON 09/2017 Add to My Library
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CYBER SECURITY

NOREX members discuss cyber security best practices and share recommendations on security tools for endpoint protection, threat detection, etc. during this August 2017 session.

18 NV2183 Blank Transcript 08/2017 Add to My Library
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