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IT CHANGE MANAGEMENT POLICY.

This policy shall cover all changes which have an impact to a business unit, business function, or IT service.

2 20-156 Blank NORCON 04/2017 Add to My Library
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ROOT CAUSE ANALYSIS TECHNIQUES.

Using disciplined problem solving techniques can help manage a problem's lifecycle and reduce its impact.

29 50-210 Blank NORCON 11/2016 Add to My Library
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IT ROLES & RESPONSIBILITIES.

This is a brief overview of what owners, stakeholders, support staff, and impact analysis participants are responsible for.

1 20-001 Blank NORCON 10/2016 Add to My Library
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EXPENSE IMPACT COMPARISON.

This spreadsheet shows measured cost impact of Exchange, SharePoint, SQL, and Office.

1 10-2260 Blank NORCON 08/2016 Add to My Library
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BUSINESS IMPACT ANALYSIS.

A business impact analysis is intended to determine the impact of a sustained outage to critical business processes. This template is an example of a BIA.

15 10-2248 Blank NORCON 08/2016 Add to My Library
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PRIORITY-DRIVEN DELIVERY.

Slides regarding impact, urgency, and accountability help describe how priority drives an organization to focus and finish.

20 50-199 Blank NORCON 05/2016 Add to My Library
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PROJECT CHARTER TEMPLATE.

The following template categorizes overview, discovery, solution, risk summaries, cost impact, and more.

19 10-2159 Blank NORCON 03/2016 Add to My Library
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GOVERNMENT - SECURITY & RISK MANAGEMENT

Participants from various government agencies discuss security and risk management policies, procedures and tools used during this March 2016 WebForum.

21 GSP090 Blank Transcript 03/2016 Add to My Library
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BCP/DR EMPLOYEE AWARENESS.

Business Continuity Plan (BCP) and Disaster Recovery (DR) awareness is key for emergency planning and impact analysis.

1 10-2048 Blank NORCON 12/2015 Add to My Library
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CHANGE RISK ASSESSMENT.

The following questionnaire provides a way to score scope, impact, complexity, and severity in a change environment.

3 50-176 Blank NORCON 11/2015 Add to My Library
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