IT Project Managers know planning is as important as executing. They discussed project management approaches, methodologies, training, collaboration between project managers and scrum masters, project lifecycle, and more!
Reasons to select ServiceNow and moving from other toolsets; pros / cons with implementing ServiceNow; utilizing customizations within ServiceNow and experiences with customizations during system upgrades; time to implement ServiceNow; staffing m…
Adopting a formal ITSM practice; ITIL v3 and v4; other frameworks used; what works well vs what does not; tools utilized; integrating Microsoft Teams with Service Management Software tools; self-service knowledge management tools; implementing a …