NOREX Select IT Roundtable 55: ITSM Metrics & Reporting

What are the most important KPIs you track for ITSM, and how do they align with your organization’s goals? Connect with IT professionals from large enterprise organizations to discuss the design, implementation, and optimization of metrics and reporting strategies within ITSM. Share insights on how to effectively measure performance, align IT services with business goals, and drive continuous improvement.

Date: Tuesday, February 11, 2025 (10:00AM – 10:55AM CT)
 

Reserve Your Spot

The event agenda and link to participate will be sent to the above email.
Explore Trending IT Topics at RT55s

Thursday, November 16, 2023 (1:00 PM – 1:55 PM) (CST)

  • Roundtable 55s are candid virtual discussions that allow Members and invited guests to explore specific trending IT topics.
  • Discussion items are participant-driven, and the dialogue is professionally moderated.
  • The engaging discussion occurs simultaneously with a robust chat.
  • To ensure greater objectivity and honesty, vendors may not sponsor or attend.
  • The 55-minute, videoconferencing format enables you to participate efficiently from your office or remote location.
  • RT55 transcripts (including an executive summary and the chat discussion) are sent to attendees.

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