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16269 NOREX direct connect Users and Counting

Connecting directly with your peers has never been easier. This dynamic online community of project-oriented IT professionals connects your staff with similarly-tasked members. Initiate or join conversations of your choice as members post and share behind a secured log-in. Gaining actionable project insight and perspectives from multiple sources is your tactical edge.

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10/12/17

Off-Boarding Accounts with O365

I’d like to speak to a fellow member about how you offboard accounts with Office 365, especially in regards to OneDrive, Mail, Teams, and Yammer. … read more ›

2 Comments
10/13/17

What is your PDF reader of choice?

With Adobe Reader 11 support ending this Sunday, what is your organization's default .PDF reader? Is it the same for Win7 and Win10? Does it … read more ›

3 Comments
10/20/17

Looking for Operational Technology (IOT) used to manage facilities.

Looking for other organizations/contacts in similar field (public works or facilities management) who use OPERATIONAL TECHNOLOGY (IOT) to manage facilities systems such as lights, water, … read more ›

0 Comments
10/20/17

Seeking pricing for comparative product alternatives to Varonis

A member is looking to purchase a data governance system for unstructured files, and is considering Varonis. They would like to hear of other similar … read more ›

0 Comments
10/20/17

BPO/Outsourcing in India

Is there any information that you can share on the following? Market Benchmark for Hourly rate for Tenured/Cross-trained BPO (Business Process Outsourcing) agents in India; … read more ›

0 Comments
10/06/17

Vendor / Product Recommendations for Simple Video Conferencing Solutions

We are looking for vendor and/or product recommendations for a simple, low end video solution that has good video presentation for conference rooms when using … read more ›

6 Comments
09/20/17

Patching for Desktops and Servers

At my company there is a dispute/research on patching desktops and servers. All of this stems from the Equifax situation. Our current practice is 30 … read more ›

2 Comments
10/19/17

Tablets for a manufacturing shop environment

We manufacture railroad maintenance equipment. Our shop employees would like to utilize tablets while on the shop floor to replace paper copies of drawings and … read more ›

0 Comments
10/02/17

Windows 10 Update Locations

We are running into an issue where our Windows 10 PCs are getting Windows Updates that we have excluded from our WSUS server. I understand … read more ›

2 Comments
10/17/17

Time & Attendance Software/Hardware

Can anyone share the enterprise time and attendance software/hardware they are using? … read more ›

4 Comments
10/18/17

Home Users, Home Offices

Looking for procedures and documents used to setup home users. Such as checklists of what they will need. Documents that employee signs for received and … read more ›

1 Comments
10/17/17

SaaS Development Platforms

Does anyone use SaaS development platforms such as SalesForce, OutSystems, etc.? If so, which one and why did you choose that solution vs. others? … read more ›

2 Comments
10/11/17

Cloud vs. On-Premise Cost Analysis

Has anyone completed a cost analysis for moving to the Cloud vs. keeping everything On-Premise from a disaster recovery perspective? … read more ›

6 Comments
10/11/17

Onboarding and Offboarding User Provisioning Process Map

In search of any sample documents \ resources for a “user provisioning process map”. Would like to review (possibly adjust) and properly document our current … read more ›

1 Comments
10/11/17

Payment Card Industry Questions

I am currently conducting a research and analysis for Mail Order/Telephone Order transactions within my organization. I was wondering if I could obtain information from … read more ›

1 Comments
08/24/17

IP Faxing Solutions

We are looking at IP based faxing solutions, moving away from traditional faxing hardware and communication lines and use of internet connect to do this … read more ›

6 Comments
09/25/17

Twin Cities: ethernet cabling companies?

Twin Cities Folks, We are looking to select a low voltage/Ethernet cabling company to take over our cable pulls, etc. Who do you use and … read more ›

4 Comments
09/29/17

Cloud based phone service

Has anyone experience with Windstream's Ucaas system run by Mitel? Also, has anyone used cloud based call center technology over an MPLS connection? What were … read more ›

2 Comments
10/18/17

DocXellent document control system

Does anyone have experience working with DocXellent or using their ENSUR document control system? … read more ›

0 Comments
10/02/17

Testing Procedures for Web Applications

We are interested to know if anyone has a procedure for testing browser and OS compatibility with internally developed Web Applications. How often do you … read more ›

1 Comments
10/18/17

Anyone have experience working with Arctic Wolf?

We had them out for a presentation recently and are considering some of their services. Just curious if anyone out there has worked with them … read more ›

0 Comments
10/09/17

Phishing Tools

We are looking at tools to help protect us against phishing. Anybody have any experience with Mimecast for that? We have also looked at Barracuda … read more ›

4 Comments
09/26/17

Supplemental Microsoft Offices 365 Backups

Our company has about 1400-1500 employees all with O365 accounts, OneDrive, and a dozen or so Sharepoint sites. We are ending a trial on a … read more ›

4 Comments
09/26/17

Application Performance Monitoring (APM) Solutions

Seeking recommendations for a robust application performance monitoring solution, that can monitor application from a user perspective by automating typical user interactions. … read more ›

4 Comments
10/16/17

Voicemail to Text Applications

Looking for recommendations on software which converts voicemail to text. Cisco Speechview is one option, but I would like a few alternate vendors to look … read more ›

1 Comments
10/17/17

Evaluation Form for Comparing Phone Systems

Looking for an evaluation form to compare phone systems in a large call center environment. … read more ›

0 Comments
10/17/17

SOP for Change Management

We are starting to write an SOP (Standard Operating Procedure) for Change Management using the ManageEngine Service Desk Plus Change Management software. Can others using … read more ›

0 Comments
10/16/17

Datrium an Open Converged Infrastructure Solution

Does anyone have experience with a product called Datrium? It is a network storage solution that can be bundled with compute. It looks very interesting … read more ›

0 Comments
10/16/17

Organizational Charts

A member is looking for examples of the following: • IT Organization Chart • ERP Organization Chart • Project Management organizational chart … read more ›

0 Comments
10/10/17

Mass Communication Services/Solutions via Text Messaging

Can anyone share the solution/service they are using for mass communication via text messaging? … read more ›

13 Comments
10/16/17

Test Lab for a Windows/VMware Systems Administrator III Position

I am going to be interviewing for a Windows / VMware Systems Administrator III position. I plan on doing an on-site lab test. I found … read more ›

0 Comments
10/13/17

SharePoint Online requirements document

We are working on an intranet replacement project with SharePoint Online and will need to develop a requirements document. Can anyone share feedback or sample … read more ›

0 Comments
10/13/17

RFP for Cloud Services Needed

Member looking for RFP for cloud services. Cloud services for Platform as a service (PaaS) or application platform as a service (aPaaS). Member looking to … read more ›

0 Comments
10/13/17

Application Portfolio

Looking for any documentation for an Application Portfolio. … read more ›

0 Comments
10/10/17

In Search of a Faxing Policy

We now are looking to write a policy on faxing. Specifically the management of how approval is given for employees to be given a fax … read more ›

1 Comments
10/04/17

Adobe Acrobat redacting tool

Does anyone know if there is a third party redacting tool for Adobe Acrobat? Acrobat Pro has it natively. We do not want to invest … read more ›

2 Comments
10/04/17

BYOD Template User Contract

Do you have a template contract for BYOD users you could share? … read more ›

1 Comments
09/26/17

Active Directory and DMZ security

We are redesigning our AD environment. Microsoft is telling recommends for security reasons that we need a separate domain for the DMZ, and would prefer … read more ›

4 Comments
10/04/17

Policy for control over employee assigned IT assets

A member is seeking a documented policy that provides control over IT assets that are assigned to employees. They are seeking something that outlines IT … read more ›

1 Comments
09/28/17

Mobile Solutions for mobile expense management

I am interested in talking with others who are using Mobile Solutions, http://mobilesolutions.net. We are considering moving forward with them but would like to have … read more ›

1 Comments
10/09/17

Using a Firm/Consultant to Help Review/Negotiate Enterprise Agreement w/Microsoft

Has anyone used a firm/consultant to help them review/negotiate their MS Enterprise Agreement? … read more ›

2 Comments
10/03/17

Experience with Managed Security Service Providers

What has been your experience using a managed security service provider? We are looking at using a third party MSSP for global endpoint security, NAC, … read more ›

4 Comments
10/02/17

Central User Management for NVR Solution

Looking for a cost effective Network Video Recorder (NVR) solution for retail locations/remote offices where the user management can be done centrally for all devices? … read more ›

1 Comments
10/09/17

Managing Devices and Software in an environment with O365 and Windows 10

I want to start a conversation in regards to managing, securing and regularly updating devices and software in an environment where users are working from … read more ›

1 Comments
10/10/17

Data Governance System for Unstructured Files

A member is looking to purchase a data governance system for unstructured files. They are familiar with Varonis, but would like to hear what else … read more ›

0 Comments
10/10/17

Windows 10 User Acceptance Testing Plan

A member is in the beginning stages of Windows 10 User Acceptance testing and looking for a sample of a Windows 10 test plan. … read more ›

0 Comments
09/29/17

App for Tracking Expenses

Our users are starting a new service in which they will be buying items or otherwise spending money on behalf of the people they are … read more ›

1 Comments
10/10/17

In search of Minneapolis / St Paul Security company to help with ISO 27001 Certification

We are looking at partnering with a security company to help us work towards ISO 27001 certification. Has anyone in the group partnered with a … read more ›

0 Comments
09/14/17

Looking for Cyber Physical Intrusion Testing Providers - EU, APAC, & Latin America

My firm performs blind physical intrusion tests at our manufacturing locations 4 times per year. Have a need for local service providers who do such … read more ›

1 Comments
10/09/17

Operational Level Agreements (OLA)

Looking for OLA templates anyone can share, as well as any information on how they are set up. … read more ›

0 Comments
10/03/17

Job Scheduling applications

What are others using for job scheduling? We currently use Autosys (CA Workload Automation) and are wondering what experiences other companies have with other similar … read more ›

1 Comments
09/12/17

Organizational Change Management

Does anyone have documentation pertaining to organizational change management (OCM)? Not technical change management, but rather how to prepare and support individuals and teams in … read more ›

2 Comments
10/06/17

Windows 10 Deployment Project Plans

Looking for Windows 10 deployment project plans from companies who are already running Windows 10 in most devices. Any type of planning, strategy, detailed timelines, … read more ›

0 Comments
10/06/17

Performance metrics for existing systems

A member is looking for information/documents on measuring performance for existing CRM/PLM/ERP systems. … read more ›

0 Comments
10/06/17

Recommendations needed for duress alarm and security consultants

Please share recommendations for duress alarm and camera systems. Also seeking recommendations for security consultants in the Pacific Northwest. … read more ›

0 Comments
09/22/17

Cloud vs. On-Premise

  1. What is driving your organization to move applications and workloads to the cloud? 2. Are you finding that you are spending more for cloud
read more ›

3 Comments
10/05/17

HIPAA Sanctions Example and HIPAA Breach Notification Policy

A Member is looking for a HIPAA Sanctions example and a HIPAA Breach Notification policy. If anyone can kindly share documents in these areas it … read more ›

1 Comments
10/05/17

Mimecast

We are looking at Spam Filter companies and are looking at Mimecast. Does anyone else use Mimecast and how do you like it? … read more ›

3 Comments
10/02/17

AutoDesk Vault Backup Strategy?

Is anyone here using AutoDesk Vault and if so, how are you backing up your Vault instance(s)? I am told that AutoDesk only recommends a … read more ›

1 Comments
10/04/17

Looking for Recommendations on Forms Solutions for the IBMi Server

Basic requirements: • Works with IBM i spooled files. • Integrates well with Infor XA ERP. • Modern, easy-to-use interface. • Supports document routing capability … read more ›

0 Comments
09/13/17

Vulnerability Scanning Standards and Best Practices

We are using Tenable’s Nessus for internal vulnerability scanning. We presently have a standard/policy defined, but it needs to be reviewed and revised. I would … read more ›

3 Comments
09/20/17

Moving from current ITSM solution to ServiceNow - Reasons for the move

A member is asking to hear feedback from others that have moved to ServiceNow from another type of ITSM solution. - What solution did you … read more ›

3 Comments
09/05/17

Kaspersky / Russia Concerns

A member asks: Are organizations that are using Kaspersky Anti-Virus concerned about the media attention and claims of Russia-Kaspersky ties? Are other organizations getting pressure … read more ›

8 Comments
09/28/17

Recommendations for a Small Office Document Management System

Looking for recommendations or feedback from members who have set up a small office document management system. … read more ›

2 Comments
08/02/17

Contact Center Software

Is anyone else using the Cisco Contact Center software? If so, what has your experience been and who did you use as a partner? And … read more ›

2 Comments
10/02/17

Shipping Software Recommendations to Integrate With Oracle

We are running Oracle E-Business Suite and need to replace our shipping software. Looking for specific recommendations that are integrated with Oracle. … read more ›

0 Comments
10/02/17

Implementing a Customer Preference Management Center

We are looking into creating a Preference Management Center to allow our customer base to inform us of their communication preferences. This could include sending … read more ›

0 Comments
09/20/17

Looking for File Integrity Monitor Recommendations

Has anyone implemented a File Integrity Monitor (FIM) to detect undesired critical file changes? You can also use same to track who is making permission … read more ›

1 Comments
09/28/17

Putting User Profiles on Remote Workers Customized Desktops/Devices

A member is asking how others are putting user profiles on customized desktops/devices for remote workers, without the password. … read more ›

1 Comments
09/20/17

Forms and workflow

We are considering changing our electronic forms/workflow solution. At the moment we are using Intapp. While it works great it requires someone from IT to … read more ›

1 Comments
09/28/17

HIPAA Training for non-medical professionals

Can anyone recommend a HIPAA training module for non-medical professionals? We are looking for a HIPAA training course that includes sound, build in testing, SCORM … read more ›

1 Comments
09/22/17

PC Remote Support Policy

A member is looking for an example remote support policy for providing PC support to customers. … read more ›

1 Comments
09/28/17

ServiceNow Configuration Management Database (CMDB)

Tackling the CMDB can be a challenge. Things to remember when approaching either implementation or cleaning/update of a current CMDB are Scope, Span and Methods. … read more ›

0 Comments
09/28/17

Mac repair vendor near NYC area

Would like a recommendation for a Mac repair vendor in NYC area. My issues are typically hardware related so pick up and drop off would … read more ›

0 Comments
09/28/17

Avaya 7.0 Session Manager

Has anyone upgraded to Avaya 7.0 SM? If so, do you have any procedures/benefits that you have provided to your users, that you can share? … read more ›

0 Comments
09/25/17

The importance of a standard desktop image

A member is looking for feedback from others on the importance or economics of a standard desktop image. … read more ›

6 Comments
09/25/17

Publishing Internal Applications via OKTA

Does anyone have any experience publishing internal applications via OKTA? We’re considering using OKTA and want to publish internal applications through OKTA’s web page. OKTA … read more ›

5 Comments
09/13/17

Oracle High Availability

If you have implemented Oracle High Availability recently via Oracle RAC (Real Application Clusters), did you pick an Oracle appliance (such as Exadata/ODA) or did … read more ›

1 Comments
09/19/17

Conference Room Equipment Vendor Recommendations

We need to update our conference room equipment and audio visual setup. Can anyone recommend a reputable conference room design/implementation vendor in the New York/New … read more ›

4 Comments
09/27/17

Call Flow Questionnaire for Phone System

A member is integrating an office that they acquired. The acquired office has an existing phone system that they want to audit via questionnaire. The … read more ›

0 Comments
09/27/17

Moving from Dropbox to MS OneDrive

Has anyone moved away from Dropbox to MS OneDrive? If so, can you share pros/con, any issues for users? … read more ›

2 Comments
09/25/17

Trend Micro Cloud Security

Is anyone using Trend Micro Antivirus products, specifically for the product Trend Micro Cloud security. How well do you like the product/service, what is the … read more ›

2 Comments
08/29/17

AirWatch enrollment for Android devices

Currently we have 190 iOS devices connected to the MDM through DEP and now we are looking to enroll Android devices also. There are about … read more ›

3 Comments
09/15/17

Smart Deploy Imaging Software

Anyone using Smart Deploy as an OS imaging tool? Any feedback? … read more ›

2 Comments
09/15/17

Questions regarding backup of O365 Exchange Online

Who is backing up data in Office 365 Exchange Online? What third-party solution would you recommend? What were reasons for adoption and use? Is encryption … read more ›

1 Comments
09/26/17

Cyber Risk Appetite Statement

A member is looking for a Cyber Risk Appetite Statement. … read more ›

0 Comments
09/13/17

Policy Framework

I am interested in things like core policies recommended for mid-sized organizations. What type of framework are companies using and how do they communicate policies … read more ›

1 Comments
08/30/17

Project Collaboration Sites

Looking for feedback from other Construction Members: What they are using for a project collaboration site? Also, are they seeing team sites or web collaboration … read more ›

8 Comments
09/13/17

Downtime Reporting: Planned vs. Unplanned

I was hoping to see if anyone has suggestions for how we might be able to report on planned vs unplanned downtime for business critical … read more ›

4 Comments
09/18/17

Manufacturing Floor and Warehouse IT Communication Closets

How is your organization designing and building communication closets on your manufacturing floors and warehouses? Are you using small cabinets accessible only by ladder or … read more ›

3 Comments
09/01/17

Microsoft System Center Service Manager

We are seeking feedback from members using Microsoft System Center Service Manager for their IT ticketing system and request management: Does SCSM have enough features … read more ›

2 Comments
08/17/17

BYOD: Managing the transition

As we get closer to implementing our BYOD, we are wondering what other companies have done to handle the transition. Specifically - What did you … read more ›

4 Comments
09/21/17

Phishing Scenarios

Can anyone share email phishing scenarios or templates they have used in the past? … read more ›

3 Comments
09/22/17

CIP Assessment in the HPH Sector

We will be undergoing a DHS Critical Infrastructure Protection (CIP) assessment in the Healthcare & Public Health (HPH) sector. I have read the Sector-Specific Plan … read more ›

0 Comments
09/07/17

SaaS solution for Business Process Management (BPM)

We are looking for a recommendation on a SaaS solution for BPM (Business Process Management; in particular for task workflow for a small to mid-sized … read more ›

2 Comments
08/31/17

Cheat sheets for O365

Does anyone have any FAQs or "cheat sheets" related to O365, specifically related to the web version of Exchange? … read more ›

2 Comments
09/07/17

Camera DVR

We are currently using a Hikvision DVR along with a variety of Bosch and Hikvision cameras for our building security. I am looking to replace … read more ›

5 Comments
09/20/17

Mid-sized Organization Applications

Can others share information on customer service applications for mid-sized (approximately 1,000 employees) organizations? Looking for products and costs. Also looking for approximate costs for … read more ›

1 Comments
09/14/17

Active Directory contractor accounts

Can anyone share written policies that pertain to the creation and administration of contractor accounts in Active Directory? … read more ›

2 Comments
08/18/17

Recommendations for an On-Premise Product to Trade Files Securely

Looking for recommendations for an on-premise product that will allow encrypted files to be traded securely to third parties. … read more ›

4 Comments
08/30/17

Active Directory Tools

What tools is your organization using for Active Directory? How was your implementation process? What do you know now that you didn't before? … read more ›

2 Comments
09/19/17

Global IT Organizations

I would like to speak with small to medium sized members who are running Global IT. I’m interested in the international offices that are not … read more ›

2 Comments
09/20/17

CRM Recommendations Needed

We are looking at a few companies (eFront, Dynamo, and Backstop) and wanted to know if anyone utilizes them from a CRM perspective. … read more ›

1 Comments
09/07/17

SalesForce Job Descriptions Needed

A member is looking for sample job descriptions and/or salary range for any of the following: SalesForce Administrator SalesForce Developer SalesForce Communities Manager SalesForce Dashboard/Reports … read more ›

1 Comments
09/18/17

Social Media Policy

Does anyone have any general guidance or tools (from an IT perspective) for a social media policy they can share? … read more ›

4 Comments
09/19/17

Oracle Job Descriptions

Please share your Oracle Job Descriptions. Specifically looking for: Oracle Practice Manager Oracle Shift Manager Oracle Apps DBA Principle Oracle DBA Sr Oracle Apps DBA … read more ›

0 Comments
09/19/17

Password Policies

Given the recent changes in NIST's SP 800-63-3 and SP 800-63B about password length, is anyone making any changes in their password policies? For example, … read more ›

3 Comments
09/13/17

Moving Files Without Modifying Them

Does anyone have a tool, or a process (maybe recording checksums,) that can provide documentation that a file that has been ‘moved’ and not ‘copied’ … read more ›

5 Comments
08/22/17

Tableau Dashboard

A member is interested in seeing standards for deployment of Tableau dashboards in an enterprise. Are any entities enforcing standards to make the dashboard experience … read more ›

2 Comments
08/25/17

Citrix XenDesktop versus VMWare Horizon

We are looking at deploying a new VDI environment for approximately 140 users. If anyone has an opinion one way or another on Citrix XenDesktop … read more ›

5 Comments
09/15/17

McAfee MOVE

We’re working on an implementation of McAfee MOVE (Management for Optimized Virtual Environments) and have encountered some challenges. I’m curious whether there are other NOREX … read more ›

0 Comments
09/14/17

Smart Cities

A city member is seeking information on smart cities. Does anyone have a smart city strategic plan, RFP or RFI they can share? Or any … read more ›

1 Comments
09/05/17

Conference Room Setup

A member would like to hear from others who have recent experience with either upgrading an existing conference room or designing a new conference room … read more ›

3 Comments
09/05/17

MS Dynamics 365 Cloud Integration

We are looking to build an integration between MS Dynamics 365 Cloud and our internal systems. Any recommendations for SSIS 3rd party adapters for MS … read more ›

1 Comments
09/13/17

One-Slide IT Dashboard

We are a retail company. Our IT leadership has a need to create a weekly/bi-weekly "One slide" IT dashboard update out to the leadership from … read more ›

0 Comments
09/13/17

New Hospital Build - IT Lessons Learned, Wireless Needs, etc.

A prospective healthcare member is sampling the services. They are starting a new hospital build, and are seeking any feedback or to chat with others … read more ›

0 Comments
09/13/17

ATCOM Business Technology Solutions for VoIP or Mitel Hosted Call Center

A member is asking if anyone is using ATCOM Business Technology Solutions for VoIP, or Mitel Hosted Call Center. If so, would you be willing … read more ›

0 Comments
09/13/17

USB Media Controls

We are reaching out to other similar establishments to inquire on any suggestions they may have in a Vendor and/or software they use to audit … read more ›

0 Comments
08/03/17

Microsoft Surface Hub User Feedback

Are there any members using Microsoft Surface Hub, and if so any pros/cons you can share? Does anyone use any of the built in applications? … read more ›

1 Comments
09/13/17

Moving Oracle from a Power 8 frame to VMWare.

We are currently looking at the possibility of moving our Oracle workload off a 17 core Power 8 machine. We currently pay for 22 oracle … read more ›

0 Comments
09/07/17

Kiosk Software for Mac Computers

A member is looking for kiosk software for their Mac computer in their business center. Can anyone share what they are using, or give recommendations … read more ›

1 Comments
08/31/17

Conversion of microfiche

Our organization has years of microfiche containing data that is used daily by staff. Is there any correspondence addressing the conversion of microfiche. Including: • … read more ›

3 Comments
09/08/17

Office 365 File Sharing

Will moving to Office 365 allow me to no longer have a file share/file server in the office network? … read more ›

3 Comments
07/12/17

Desktop Support Statistics Survey

I would like to gather statistics on Desktop Support ratios being employed: a. How many desktop support personnel do you currently employ per 1000 desktops? … read more ›

4 Comments
09/06/17

Cloud Services

I am tasked with creating enterprise-wide policy that address the ability of the enterprise to maintain management control when utilizing any or all of the … read more ›

2 Comments
09/12/17

Intradyn for email archiving

Can anyone share feedback/experiences using the email archiving solution Intradyn? … read more ›

0 Comments
09/12/17

EpicCare

A member would like to speak with others using EpicCare for Electronic Health Records. … read more ›

0 Comments
09/12/17

IT Staffing Plan

Looking for documents and information for a Department Staffing Plan and an Executive Staff Development Program. … read more ›

0 Comments
08/29/17

Personnel Counts

We are working on a project that addresses the IT headcount as a % of total enterprise headcount. Would you be able to kindly provide … read more ›

2 Comments
08/21/17

Training programs for IT Support teams

Can anyone share recommendations for training programs for IT Support teams? Either in-person, books, online or other training systems that have worked well for IT … read more ›

3 Comments
09/11/17

IT Staffing Roles and Levels

We are looking to provide our helpdesk and infrastructure team members with a more defined career path. Our current titles and levels are fairly flat. … read more ›

0 Comments
08/23/17

Looking for Recommendations for External DNS Provider

We’re looking to change our external DNS provider from a basic service to an external provider that will support more features as part of our … read more ›

4 Comments
09/08/17

5 Year Roadmap

Looking for a template for a 5 year roadmap. … read more ›

0 Comments
09/08/17

SQL Server Performance Issue after SQL Server 2014 upgrade

Since upgrading our PeopleSoft environments from SQL Server 2012 to SQL Server 2014 we have had issues with the performance in general, and a set … read more ›

0 Comments
08/21/17

12 hour shift vs. 8 hour shift schedule in a true 24x7 support organisation

We have teams in Russia working 2 12 hour shifts to provide coverage 24 hours a day and teams in India working 3 8 hour … read more ›

2 Comments
03/22/17

Self Help SharePoint Site

I have been tasked with helping design and create a “self-help” SharePoint site for our end users so they can resolve basic technology problems without … read more ›

2 Comments
08/25/17

Staffing Ratios - Development

I am looking to make a case for more staff (or less work for current staff) and am trying to find "industry" standards for number … read more ›

2 Comments
08/31/17

IT Strategic Plan

Looking for an IT Strategic Plan as a word document along with a supplemental power point presentation. Any type of document or template you are … read more ›

1 Comments
09/01/17

Fraudulent Facebook pages

Can anyone provide information about removing fraudulent Facebook pages? … read more ›

1 Comments
09/06/17

BYOD Policy and Procedure from Hospital Perspective

Looking for any policies and procedures on BYOD from a healthcare hospital perspective. … read more ›

0 Comments
08/30/17

ReliaQuest

Is anyone using ReliaQuest as a MSSP or a co-manager for security devices and services and if so, what has your experience been? … read more ›

1 Comments
08/04/17

ERP Maturity Model

Can anyone share an ERP Maturity Model or related documentation? Looking for a model with defined best practice of ERP capabilities (or functions) ideally by … read more ›

1 Comments
08/14/17

End User File Retention Policy when Individual Leaves the Company

A member asks what standard practice do other companies follow for end user file retention when an individual leaves their company? The member is looking … read more ›

3 Comments
08/31/17

RFP to outsource bringing up new locations

I am looking for an RFP to outsource bringing up new locations for a business from the site set up, obtaining telecom, ordering equipment and … read more ›

1 Comments
08/30/17

RFP for migrating to Office 365 with on-premise e-mail

A member is looking for an RFP to get assistance with migrating to Office 365 with on-premise e-mail. … read more ›

1 Comments
09/05/17

IT Strategic Plan

I am in the market for an IT Strategic Plan that another member may have done for a three year outlook, preferably from a public … read more ›

0 Comments
08/23/17

Apple Business Device Enrollment Program

Is anyone using Apple Device Enrollment Program? If so how is it used with your MDM? … read more ›

4 Comments
09/01/17

NetSuite Experiences Needed

A $35 MM custom manufacturer is looking for an system to support growth to $100 MM. They have been working with their systems partner to … read more ›

0 Comments
09/01/17

OneDrive Data Access

Does anyone have experience connecting virtualized desktops to their data on a separate cloud? How is security access managed/implemented in OneDrive? We are not looking … read more ›

0 Comments
09/01/17

Website Redesign Recommendations Needed

We will be releasing an RFP for a website redesign. Does anyone have any recommendations for a vendor? … read more ›

0 Comments
08/31/17

VDI Documentation

Looking for any materials on technologies other companies are using for VDI and how they are being utilized. … read more ›

0 Comments
08/31/17

Template for tracking multiple tracking

Can anyone share a document for tracking multiple projects? To be more specific, we are looking for a template that will track progress of multiple … read more ›

0 Comments
08/23/17

Artificial Intelligence

How are others leveraging artificial intelligence to influence your business? What was your evaluation process? Vendors used? … read more ›

1 Comments
08/30/17

Policies and Procedures needed

Looking for some policies/procedures for the following: Policies, procedures, and standards/guidelines related to application software acquisition Policies, procedures, and standards/guidelines related to operating and utility … read more ›

0 Comments
08/21/17

Compressed work schedule for salary exempt employees

Is anyone offering compressed or alternative work schedules to their IT staff? We have seen an increase in asks for compressed work weeks from our … read more ›

5 Comments
08/30/17

Establishing BI standards and procedures

We recently purchased Tableau and are working on our implementation. We have our Tableau Server up and live but need to formulate a plan for … read more ›

0 Comments
08/30/17

Contract Closeout Process

Does anyone have a process documented for contract closeout that they would be willing to share? This would include (but not limited to) steps such … read more ›

0 Comments
08/29/17

File Retention when Employee leaves

How do other companies handle folders/files that employees leave behind when they leave the company? … read more ›

2 Comments
08/18/17

Business Intelligence Tools

Is anyone using DataSense or PowerBI Business Intelligence tools? If so, can you share your experiences? Also seeking any other recommendations for BI tools. … read more ›

2 Comments
08/24/17

JIRA ServiceDesk

We are looking at possibly moving to JIRA ServiceDesk. I would like to connect with anyone that has implemented this in the past 3 years. … read more ›

1 Comments
08/28/17

Windows 10 "defer" updates

I just had a couple machines set to "defer" updates and the Win 10 machines still updated to the latest 1703 build which we are … read more ›

1 Comments
08/22/17

Application Software Support Guidelines

A member is trying to build some policy around Application Software Support guidelines. Can anyone share feedback or documentation? … read more ›

1 Comments
08/29/17

Skills/Competencies for IT Job Families and Employee Training/Development Paths

Has anyone defined skills/competencies for IT job families along with employee training & development paths? We’d like to break out skills/competencies by collective vs. individual … read more ›

1 Comments
08/29/17

Apache Syncope

Is anyone using Apache Syncope for IAM? … read more ›

0 Comments
07/10/17

Looking for Organizations Who have entered into revenue sharing agreements for IP and Applicaitons devloped on SalesForce Platform

My organization is exploring an offer via an SI to license IP that we own via a custom development on the SalesForce platform. The SI … read more ›

1 Comments
08/28/17

Best Practices for Data Management

A member is looking for best practices documents for the following items: 1) Backing up workstation to user drives 2) How to best manage backup … read more ›

0 Comments
08/24/17

Server Patch Management Process

For Server Patch Management process - We are primarily concerned with Microsoft Patching on Servers as it relates to CRITICAL and HIGH releases. How are … read more ›

2 Comments
08/28/17

RFP for Data Management and Cleansing

I am looking for an RFP for Data Management and Cleansing. We are in need of: 1. Data management -Integrated and Silo Systems 2. Data … read more ›

0 Comments
08/04/17

Procurement sources for International locations

Can others recommend procurement sources for computers, laptops, etc. in Nigeria, Iraq or Latin America? … read more ›

2 Comments
08/28/17

Website Redesign Implementation Guide

We are beginning the process of redesigning our website. In that process we have determined that it will be in our best interest to have … read more ›

0 Comments
08/11/17

Citrix Licensing Costs

We're trying to find out what others are paying for Citrix licenses. Are they perpetual licenses or subscription model. Any help appreciated. Pat Ryan Information … read more ›

2 Comments
08/24/17

Windows 10/Office 2016 - ISO for Office 2016 32 bit instead of 64 bit

A member is doing a hardware refresh and windows 10 update. Their outside consultant is suggesting that they need the ISO for Office 2016 32 … read more ›

5 Comments
08/24/17

Digital Rights Management Software Recommendations

Looking for information on tools such as Seclore for rights management software that members are using? Are they finding tools to secure PDF documents sufficient … read more ›

1 Comments
08/24/17

Digital Marketing

How have other companies built Digital Marketing teams? Specifically, where does the team sit on the org chart; what role does IT play on the … read more ›

1 Comments
08/24/17

Luminex virtual tape systems

Are there any mainframe shops that are using or have considered using Luminex virtual tape systems? We are evaluating replacement systems for our soon to … read more ›

2 Comments
01/17/17

Moodle Development and Optimization

We're looking for a supplier who has expertise in Moodle course development and existing course redesign and optimization. Does anyone have experience working with such … read more ›

2 Comments
08/18/17

How do you determine what devices to purchase?

We are looking at creating a new Decision matrix to compare new devices against as we evaluate new hardware. Does anyone have anything they can … read more ›

1 Comments
07/27/17

Windows 10 v1703 issues

Anyone having issues deploying in place upgrades from Windows 7 to Windows 10 v1703? Or is it easier to deploy a new clean image on … read more ›

3 Comments
04/20/16

Cumulative Updates

I am looking for the best practices, best efforts, regarding applying cumulative updates to servers and various applications housed within those servers. Very interested in … read more ›

1 Comments
08/23/17

Email Automation Marketing Software

Is anyone using Adestra or Seligent for email automation marketing? Or can you share what you are using? … read more ›

0 Comments
08/18/17

Training Companies/Resources for SharePoint

A member is seeking member recommendations for companies that provide training for SharePoint. They would like to obtain quality professional development in SharePoint at the … read more ›

1 Comments
08/16/17

Building security video in the cloud

Anyone have experience with uploading their building security in the could vs onsite? Any drawbacks? Any changes/upgrades needed in bandwidth? … read more ›

1 Comments
07/31/17

Measuring Return on Investment

Can anyone share their knowledge of quick ways to estimate ROI for backup solutions and network monitoring (both on-premise). … read more ›

3 Comments
08/22/17

Web-based Payroll/Time-keeping Systems

Can anyone share feedback regarding Paycom, or recommend a similar a web based payroll system, where employees enter their time, request vacation or sick leave, … read more ›

1 Comments
08/17/17

Desktop engineering - Windows 10

A member would like to speak with others regarding their experiences and strategies for Windows 10, preferably in a virtualized space (VDI) with O365. They … read more ›

1 Comments
08/16/17

Programming Standards Written in RPG

Looking for examples of programming standards using RPG (Report Program Generator) Also looking for examples of standards concerning the install of new or changed software … read more ›

1 Comments
08/21/17

Invoice processing solutions

Does anyone have feedback/information on the following invoice processing solutions: NexusPayables and Bottomline Tap? … read more ›

0 Comments
08/10/17

Windows 10/Office 2016 side by side comparison

Working on a presentation to end users over high-level differences between Windows 7 and Windows 10 and then Office 2010 and Office 2016. I will … read more ›

4 Comments
08/08/17

From EMC VNX SAN to a Pure Storage SAN?

Looking for any information or network opportunity with someone who has moved from an EMC VNX SAN to a Pure Storage SAN? … read more ›

2 Comments
08/10/17

Mailchimp

I am looking for training on Mailchimp as we are considering a move to them from Constant Contact. … read more ›

1 Comments
08/07/17

Public facing website

Do you have publicly facing websites that are accessed outside of the US? If yes, how do you handle website tracker (such as cookies) compliance? … read more ›

1 Comments
08/04/17

Adobe Enterprise License (ETLA) Experience

We're considering negotiating an enterprise license with Adobe; I'm wondering if there's anyone out there who has recently done the same and wouldn't mind sharing … read more ›

3 Comments
08/07/17

Do you periodically host all-employee meetings?

Do you periodically host all-employee meetings? If yes, how many participants do you have? 1 – 100; 101 – 500; 501 – 1000; More than … read more ›

4 Comments
06/14/17

Invoice Scanning and Processing

Does anyone have experience in writing requirements, sourcing and implementing an invoice scanning and processing system? The P2P marketplace seems to trend to offering entire … read more ›

5 Comments
08/09/17

Moving from PBX Legacy to a Cloud Solution

Looking for experiences or information from members who have moved from PBX Legacy to a cloud solution. Fusion Communications, Inc. is being considered as an … read more ›

2 Comments
08/03/17

Anti-virus or malware protection for iPads

What are other members using to protect company owned iPads? … read more ›

2 Comments
08/15/17

Personal Development Plan Template

Looking for any work or PowerPoint templates to use for staff for Personal Development Plans. … read more ›

0 Comments
05/04/17

Address Verification Software and Implementation

We have been using address validation software in batch for years to apply standards and receive postage discounts on mailing. We are implementing address verification … read more ›

2 Comments
07/18/17

ProofPoint and Mimecast

I'm doing a comparison of ProofPoint and Mimecast and would appreciate some feedback. We will be moving to Office 356 by the end of the … read more ›

5 Comments
08/04/17

Benchmark Information for Help Desk Utilization

We are looking for benchmarking information for help desk utilization from other Higher education/schools of our size. We have 689 staff and faculty, and 4119 … read more ›

1 Comments
08/03/17

Laws and Regulations Regarding Data in Other Countries

Has any multinational company had experience they are willing to share on laws and regulations of where data must reside for any of the following … read more ›

2 Comments
08/03/17

Performance Management Tools

What applications are others using and are they happy with them? We are currently evaluating Trakstar, ReviewSnap, and SAP Success factors. I'm also curious about … read more ›

2 Comments
08/08/17

SaaS/Cloud Based Mobile Time and Expense Entry Platforms

Does anyone have any recommendations or experience around Software as a service / cloud based mobile time and expense entry platforms? … read more ›

1 Comments
07/21/17

Office 365 Admins That Have Implemented Multi-Factor Authentication, How is it?

We are pilot testing O365 MFA (free version, not paid) within our IT group and I'm looking for any issues or "gotchas" that you have … read more ›

2 Comments
08/07/17

Windows 2012 R2 Hyper-V

Does anyone have information/documents regarding a build on Windows 2012 R2 Hyper-V? We are in the middle of a build and converting our current servers … read more ›

2 Comments
08/09/17

Windows 10 Implementation

We are looking to learn the impact on end-users when migrating from Windows 7 to Windows 10. We are trying to identify some good selling … read more ›

1 Comments
08/03/17

Conference room projectors

A member is in the process of designing a few conference rooms for a new location and wants to get input from others on what … read more ›

2 Comments
08/08/17

AlienVault

Looking for some feedback from others related to AlienVault. My infosec team is looking to start doing SIEM type work. Any opinions or advice would … read more ›

2 Comments
08/01/17

Cisco Clock Signal Component Recall

We have several Cisco devices that are affected by the Clock Signal Component issue (http://www.cisco.com/c/en/us/support/web/clock-signal.html). Some of these devices are in service and some are … read more ›

3 Comments
08/08/17

Blue Jeans Cloud Video Service

Would like to hear experiences good and bad from anyone using Blue Jeans Cloud Video Conferencing Service. Especially with multi-point meetings with external participants. … read more ›

0 Comments
08/08/17

Asset and Configuration Policy

A member is in the process of rolling out a new Asset and Configuration policy and standing up a Configuration Governance Committee. Can anyone share … read more ›

0 Comments
08/07/17

Chatbot intelligence built-in to ServiceNow or Remedy

We are looking to replace our Service Manager implementation in the coming year with either ServiceNow or Remedy Help Desk. As part of our migration, … read more ›

0 Comments
06/08/17

Instant Messaging message retention

Does anyone have a requirement for IM retention and if so what product do you use? Is anyone familiar with Donoma StoneScribe? … read more ›

5 Comments
07/26/17

Help Desk Categories

Looking for any type of document regarding Help Desk categories or a listing of what other organizations have as categories to update a current list. … read more ›

1 Comments
07/14/17

Outsourcing application development

I am looking for some feedback regarding experiences using outsourced development companies, whether in the US or not. Thanks … read more ›

4 Comments
04/13/16

Winddows Workstation and Profile Management

We are looking to automate deployment of our Windows PCs to accomplish refresh of the PC within 1-2 hours. One of the objectives is also … read more ›

2 Comments
08/02/17

Automate the windows 10 In-Place Upgrades from the Command Line

Automate the windows 10 In-Place Upgrades from the Command Line 1. The first step is to copy all the windows 10 setup files into one … read more ›

0 Comments
07/26/17

Email Authentication Survey

  1. Has your organization enabled email authentication using the DMARC standard? a. Yes b. No 2. Does your organization publish an SPF TXT record for
read more ›

1 Comments
07/07/17

Company SSL decryption policy

Looking for help with a Company SSL decryption policy template. Thanks, Don … read more ›

1 Comments
07/26/17

Legacy PC Migrations

We have some legacy shop floor systems (DOS 6.22, Win 95, Win 98, etc.) that are not very easily migrated to current operating systems. Are … read more ›

6 Comments
08/02/17

Laying out Volumes

I have a Nimble SAN onsite, and I am wondering if you have any other customers I can speak with or get in touch with … read more ›

0 Comments
07/31/17

Time Card Management Policy

Looking for a policy on time card management. Recently implemented ServiceNow - Project Portfolio Management system that has time card tracking capability and need to … read more ›

0 Comments
07/20/17

IT Staff Temp. Labor Agency

Looking for recommendations for an IT Staff Temp. Labor Agency in the California area. … read more ›

1 Comments
07/27/17

CA Service Management

Has anyone implemented CA Service Management as their incident/inventory management solution? We want to move to a new application, we are currently using Track-It! and … read more ›

0 Comments
07/27/17

Difficulty with Auto Replication

Having difficulty with Auto Replication for the second set of servers for WordPress website with MySQL database. Looking for a solution that is Not Cloud … read more ›

0 Comments
05/26/17

Hybrid DR With Azure

We have a project moving two applications to Azure. I am trying to work out how to manage a DR exercise when the connectivity to … read more ›

4 Comments
07/07/17

Windows Updates Group Policy Settings for Windows 7 and 10

In a Windows 7 and Windows 10 environment, what are the Windows Updates Group Policy settings needed to ensure that updates are applied within a … read more ›

1 Comments
07/26/17

Single Enterprise Contact List

Have other organizations created an Enterprise Contact List, or Universal Contact List as a central storage for contact information for corporations, employees etc.? We are … read more ›

1 Comments
07/14/17

Plan for Negotiating with IT Vendors

Looking for a plan for negotiating with IT Vendors for savings? … read more ›

2 Comments
07/26/17

Baseline Current ERP against market products

Has anyone engaged a vendor or has performed a baselining process in the industry to compare their current ERP with other solutions in the marketplace? … read more ›

0 Comments
07/11/17

CISSP Training

I'm going to be working toward obtaining my CISSP certification. ISC2 offers training. SANS offers training as well. Has anyone taken either program? Did they … read more ›

5 Comments
07/25/17

Secure Communications with FDA

Does anyone communicate with FDA using g suite? Which certificate product do they use? Globalsign Personalsign 2 certificate has been purchased for this purpose but … read more ›

0 Comments
07/18/17

Windows 10 - Default Apps

Our goal: Set the Default Apps so that Adobe Reader is the Default PDF Reader and IE11 is the Default Browser. Users can change this … read more ›

4 Comments
07/21/17

CUPS on Linux with JDEdwards

We would like to know if anyone is using CUPS on Linux with JDEdwards. We have a few issues with this and would like to … read more ›

0 Comments
07/19/17

Project Classification

How do others classify projects (Small, Medium and Large) for a medium-sized company? … read more ›

1 Comments
07/19/17

ServiceNow Archiving & Retention Practices

Has anyone created archival rules and best practices for Service Now modules? Also, has anyone been faced with or considered retention policies within the solution? … read more ›

0 Comments
06/26/17

Mobile Device Patching Policy

I'm curious what other organizations are doing for patching their mobile devices? We have an EMM solution (AirWatch), but even with that we have little … read more ›

3 Comments
05/16/17

Open Source Software Governance Process

We're looking for process examples for how to manage intake of Open Source software components and solutions into the Enterprise. Primarily focused on API and … read more ›

6 Comments
11/23/16

Change Management. Exempting items?

Do you exempt any routine maintenance items from your Change Control process? We currently run everything through our CC process and are considering letting routine … read more ›

6 Comments
07/12/17

802.1x Network Controls Implementation.

Greetings, We are set to begin down the path of using 802.1x, having just implemented Cisco ISE in our environment. We are facing some questions … read more ›

1 Comments
07/06/17

Process for creating a Statement of Work (SoW) via an RFP

What's the best way to go about this, considering that often the purchasing or end-user department is not in a position to write a detailed … read more ›

4 Comments
07/03/17

Board vs Halo BI platforms

We want to implement a BI platform that is also a robust budgeting and forecasting system. We found to SaaS products: Board and Halo to … read more ›

1 Comments
06/27/17

ManageEngine Password Reset tool Evaluation

We have been evaluating the tool and run thru User Testing (UAT).Some of the feedback was less than appreciative of the "captcha" and user interface. … read more ›

1 Comments
06/28/17

Integration of Enterprise Service Bus

We are implementing ESB into an existing Service Oriented Architecture (SOA) and Extract Transform Load (ETL) architecture. What patterns would you suggest to start with? … read more ›

1 Comments
06/19/17

Multi-Factor for Office 365 - 3rd party options

Does anyone have any tips for a Multi-Factor for Office 365 outside of the multi-factor that Microsoft offers? We have been asked to find a … read more ›

7 Comments
07/11/17

Release and Deployment RACI Matrix

Hello, Does anyone have the RACI matrix that goes well for the task/ activities required for Release and Deployment Management. I am surely missing few … read more ›

0 Comments
07/05/17

Benefit Enrollment Systems

We are considering changing our web based benefit enrollment provider to a new vendor. Does anyone have any suggestions? Ideally, we want to work with … read more ›

3 Comments
05/10/17

Looking forTemplate for RFI/RFQ for Grant Proposals

Am in search for a Template for an RFI/RFQ that would be useful in the healthcare space for Grant Proposals. Thank you for direction or … read more ›

1 Comments
07/10/17

Navisite

We are moving to Office 365 and a company called Navisite that is owned by Time Warner (Spectrum) has approached us with their offering. Managed … read more ›

0 Comments
01/07/17

Business Associate Agreement samples for cloud hosts

Our safety & risk folks would like us to develop a business associate agreement (BAA) with any cloud vendor that we do business with that … read more ›

3 Comments
03/29/17

Devops Journey

Looking for feedback from members on moving from traditional AppDev/Operations to DevOPS. … read more ›

2 Comments
06/29/17

Microsoft LAPS

What are the pros and cons of implementing LAPS. Are there any big problems to be aware of? … read more ›

1 Comments
05/11/17

Department of Homeland Defense Laptop Ban

Looking to understand what businesses are doing, how they are advising their employees that travel internationally to navigate the laptop ban in airplane cabins? How … read more ›

3 Comments
04/29/16

Looking for SaaS Spam Filtering Solution

We have been using McAfee's spam filtering SaaS solution for years and a happy camper. Unfortunately Intel decided to end this product. Can someone recommend … read more ›

9 Comments
06/21/17

Enterprise alternatives to OneDrive

We are looking to implement a cloud storage solution that accomplishes the following: 01. Given the user is working from work issued laptop that can … read more ›

4 Comments
06/27/17

Setting Ranges Using the SIG

As part of the annual vendor review we are planning on increasing the use of the full SIG. Using the tool provided we are looking … read more ›

0 Comments
04/25/17

Ivanti/LANDesk Implementation Refernces

We're looking at implementing LANDesk's patching, server protect, imaging, and asset management/intelligence. The quote has come back with a rather large professional services (10 days) … read more ›

2 Comments
06/21/17

Windows 10 Easy Transfer

We had been using the Easy Transfer Wizard in Windows 7 to migrate user profiles et al to new computers. With new machines shipping with … read more ›

1 Comments
06/21/17

Mosaic451 or Solutionary MSSP Experiences Needed

A member is looking for feedback from organizations that have experience with Managed Security Service Providers Mosaic451 or Solutionary. read more ›

0 Comments
06/19/17

Users restoring their own files

We recently "evolved" to the ability of performing snapshots of all of our unstructured user data. This ties in to Windows allowing end users to … read more ›

3 Comments
05/04/17

Sophos Endpoint Protection deployment

We are about to deploy Sophos Endpoint Protection to replace Microsoft Defender and Malwarebytes. Just wondering if any other members have done this with Sophos … read more ›

2 Comments
06/20/17

Project/Client Records Closout Checklist

Does anyone have a template or an example for a checklist that their end users use to do a Project Records Closeout or Client records … read more ›

0 Comments
06/10/17

AHRQ Patient Safety Culture Survey

I am looking for members who have done the AHRQ Hospital and Clinics Survey. I would like to exchange ideas on how you have managed … read more ›

3 Comments
06/14/17

Commercial MSSP Certification?

Hi there, I come from the world of the U.S. Depart of Defense (DoD) and this is my first foray into the commercial world. When … read more ›

2 Comments
06/05/17

Backup(Data Domain) to Cloud

We currently use Data Domain as our backup solution. We are looking to backup to cloud to reduce the storage in Data Domain. I would … read more ›

4 Comments
06/12/17

security controls for Microsoft One Drive for Business, SharePoint, and Skype

I am looking for security policy/standard/configuration documents to implement security controls for Microsoft One Drive for Business, SharePoint, and Skype. … read more ›

0 Comments
06/12/17

Software Sustainment Model or Plan

I have an IT team that sustains applications that project teams or other departments build or buy. We need to receive information from these teams … read more ›

0 Comments
06/12/17

Anyone Using O365 Security and Compliance (DLP)

Looking for some info on O365's DLP solution for Email. Is anyone using it? Did you decide to go third party? Looking at pros and … read more ›

0 Comments
05/30/17

Two-Factor Auth and RSA Keys

We are considering implementing another level of authentication. Primary goal will be to have a more secure method for logging into computers and remote services … read more ›

6 Comments
01/31/17

Sophos Safeguard for bitlocker management

Has anyone used Sophos Safeguard? How about for specifically bitlocker management? How do you like it? Have you run into any problems with it? … read more ›

2 Comments
06/06/17

Cloud Security - Containers and Linux Kernel

What new tools or approaches are organizations using to protect containers in the cloud. As well, have you implemented more in depth Linux kernel level … read more ›

1 Comments
05/30/17

When to hire a CISO?

We are considering hiring a CISO. Would like some information from other companies that may have one or are considering hiring. How many employees did … read more ›

2 Comments
06/01/17

Request for Change Process

Hello - were looking to establish a request for change (RFC) process that would be in addition to our change process. We currently use Service … read more ›

2 Comments
05/30/17

Cyber Security Risk Assessments through Managed Services

Does your organization use an outsourced 'managed service' model for performing cyber security risk assessments? If yes, I would like to know how that is … read more ›

1 Comments
04/19/17

Recommendations for production scanners

Hi. We are an Insurance company that currently uses 2 Kodak Ngenuity 9150 scanners to scan policies, faxes etc. (everything business related). I am looking … read more ›

2 Comments
05/22/17

Asset Management with ERP Integration

Our organization is looking for an asset management tool that will integrate cleanly with our ERP system to manage depreciation and tax. The current ERP … read more ›

1 Comments
05/30/17

How do organizations implement Service Transition for Dev/Ops?

How does your organization implement clear processes for transitioning from custom application development to the operational support of the applications? How does your organization disseminate … read more ›

1 Comments
04/25/17

Project Portfolio Management (PPM) and Resource Management (RM) SaaS solutions

Looking for recommendations on Project Portfolio Management (PPM) and Resource Management (RM) SaaS solutions. Demo'd Workfront and Clarizen and both look like possible options. We … read more ›

3 Comments
04/18/17

Exchange 2013 Conference Room Management

We use the native Exchange resource mailboxes for the majority of our conference rooms and use the Room Finder within Outlook to schedule these rooms. … read more ›

1 Comments
05/17/17

IT Emergency Reserve Fund

I’ve been tasked with establishing an IT Emergency Reserve Fund, basically a pool of money that IT should have on hand for “Just in case” … read more ›

4 Comments
09/22/16

Ransomware Lessons Learned?

Hello All, I am interested in hearing from anyone who has been infected with Ransomware and any Lessons Learned / actions implemented to prevent future … read more ›

11 Comments
03/07/17

Secure FTP Server replacement options; on prem drop box equivalent.

We are working on replacing our Secure FTP server with something a little more Dropbox like. We basically want to remove the need for our … read more ›

5 Comments
05/10/17

2013 Crystal Server to Access database connection

I am having a hard time getting a 2013 Crystal Report to connect to a 2010 Access database from the CMC. Keep getting "The database … read more ›

1 Comments
05/15/17

SalesForce Communities Implementation and Support

I am interested in SalesForce Communities experiences, including any implementation best practices or lessons learned, and how you support your Communities (e.g. dedicated staff or … read more ›

1 Comments
03/27/17

Walk In Lobby Kiosks

Does anyone use or can recommend a self service lobby check-in kiosk (vendor and associated hw/sw)? We are looking to replace what we have currently. … read more ›

2 Comments
04/27/17

Anyone Using LIghtower Fiber Networks for Internet or Extended LAN serivces?

We have been using Level3, formerly TW Telecom, for years. We are considering Lightower Fiber Networks who reminds us of what TW Telecom used to … read more ›

2 Comments
05/11/17

Salesforce Managed Services Options

My Salesforce admin is moving on and we're looking at short and long term replacement options. We were solicited by a company who offers subscription-based … read more ›

3 Comments
01/26/17

Looking to retain Cyber Security Forensics Firm

My company is in the global mid-market industrial manufacturing space. We are looking to retain 1-3 forensics firms if the event of a level 1 … read more ›

6 Comments
05/23/17

CASS Telecom Expense Management - BYOD

Is anyone using this tool and if so, what has your experience been? … read more ›

0 Comments
05/22/17

Abacus Solutions

We are looking for a vendor that supports IBM AS400 hardware and OS. Abacus Solutions looks like a solid company. Does anyone have any experience … read more ›

1 Comments
05/09/17

Audit of Voice & Data communications

Has anyone every used a company that will do an audit of all voice & data circuits owned by your company? … read more ›

3 Comments
05/04/17

3rd party Active Directory Integration

Hi, I'm curious how others have approached 3rd party Active Directory Integration. We are subscribed to an security training service for our users where it … read more ›

4 Comments
11/04/16

SharePoint 2016 Response

What's the most common feedback you've received from your end-users since implementing SharePoint 2016? What do they like most? What are their top complaints? What … read more ›

1 Comments
04/13/17

OCR integration for AP invoice processing

We use Oracle EBS for financials and Documentum's Application Xtender for imaging. Our AP invoice images are indexed and stored in AX and interfaced to … read more ›

5 Comments
05/11/17

IT Network Manager Interview Questions

I am seeking interview questions to gauge technical knowledge and skills for an IT network manager position. Can you suggest some good questions or direct … read more ›

1 Comments
04/26/17

Windows 10 application updates with WSUS

How do we get Windows 10 to install critical updates for Microsoft applications (i.e. Outlook, Word) using WSUS on Datacenter 2012 R2? The operating system … read more ›

1 Comments
04/27/17

Oracle licensing on VM Ware's VSPHERE 6

We are thinking of consolidating our databases onto VM Ware servers. At this point, we are still in the planning phase. Googling, I found information … read more ›

7 Comments
03/08/17

Cyber Security & High Risk Travel

Our international business requires travel to areas of the world that are considered high risk from a cyber security standpoint. We’re looking for advise from … read more ›

5 Comments
05/08/17

Hardware Quality Assurance Plan

Looking for an example of a hardware quality assurance plan. It would cover servers, desktops, network, and telecommunication equipment. Our company has an overarching QA … read more ›

0 Comments
05/08/17

Project Manager Job Description

Does anyone have a general job description of a Project Manager? … read more ›

0 Comments
04/25/17

Seeking Cherwell CSM Implementation Partner

We love our new Cherwell Service Management product, and we have already started using parts of, however we bought it thinking that we would probably … read more ›

3 Comments
03/03/17

SSL Certificates

Looking for any material regarding moving from SHA-1 to SHA-2 with respect to SSL certificates for websites. … read more ›

3 Comments
05/03/17

Exchange Online Migration Times/Performance

We're preparing to migrate from our on-premise Exchange 2007 server to Exchange Online. We've been doing some testing to become familiar with the migration process … read more ›

2 Comments
04/20/17

Online Help Desk Solution

Our team is looking for an online help desk solution, specifically for an application that our employees can use to troubleshoot their issues. We would … read more ›

3 Comments
04/28/17

Automated App Scanning for security

curious to know which solutions are being used by members doing automated application security scanning in your build process. Possibly IBM Appscan, Veracode or HP … read more ›

2 Comments
05/02/17

3rd party scanning

has anyone used docupros for their 3rd party scanning services? … read more ›

0 Comments
04/20/17

SolarWinds and Watchgard Netflow

We own Solarwinds and WatchGuard firewall and AP's. I am wanting to find a way that can get the data from all my WatchGuard's and … read more ›

2 Comments
04/27/17

C:\Users\Public Deleted

Anyone knows of a way to restore or re-install the Public User folder on a Win7 machine that doesn't have any restoration points? also trying … read more ›

0 Comments
04/26/17

Sharepoint 2016 cross site list rollup

Looking for anyone that has a tool to do cross site list rollup in sharepoint 2016. We are going to 2016 soon and currently use … read more ›

1 Comments
04/20/17

MS Excel 2016 Crashing

screen/program freezes. appears data can be entered but nothing happens. both Windows 7 and Windows 10. Can I talk to a member or members on … read more ›

3 Comments
11/18/16

Intranet -- software and technology options

We would like to create a new intranet and looking for advice on software or technologies to use. We want it to be mobile responsive … read more ›

4 Comments
04/22/17

Logical Data Warehouse

We're looking to implement a logical data warehouse using the model published by Red Hat: https://www.redhat.com/en/files/resources/r20-logical-data-warehouse-analyst-paper.pdf Has anybody else implemented a warehouse like this? It … read more ›

0 Comments
04/20/17

Epicor 10.0 Consolidated Purchasing

I have not been able to get Consolidated Purchasing working in Epicor version 10.0.700.4, even with the help of an Epicor consultant. Is anyone using … read more ›

0 Comments
04/04/17

Chrome books in the enterprise

We are in the process of doing a POC on using a Chrome book with our Xenapp environment for loaner laptops when a users system … read more ›

2 Comments
04/12/17

Inventory Tracking Tool

Is anyone using a tool that can track inventory and automatically open tickets and email end users when their devices need to be brought in. … read more ›

1 Comments
04/19/17

Websphere Liberty in Production

I would like to find out whether any of members are using Websphere Liberty in Production or any active plans to move in that direction. … read more ›

0 Comments
08/02/16

Self help website using Sharepoint or Cherwell

My name is Matthew and I work for the City of Aurora in the help desk area. I have been tasked with helping design and … read more ›

1 Comments
04/17/17

Skype Conferencing and PTSN from o365 - How are you supporting it?

As my company considers a migration to conferencing services, PTSN, and MDM with Microsoft 0365/InTune, my telecom team is working to understand how our technology … read more ›

1 Comments
01/31/17

Bitlocker Management through Active Directory

We are looking to change our AD schema to allow for bitlocker key management. Has anyone done this? How did it go? Did you run … read more ›

2 Comments
03/28/17

Investigating using Jumpcloud

We have a distributed environment across many offices, some as few as 2 users, others upwards of 60 users. Has anybody used or known somebody … read more ›

1 Comments
03/23/17

Digital Asset Management (DAM)

Hello Norex Members, We are currently researching Digital Asset Management and would like to gather information from other organizations. If any Norex members are willing … read more ›

2 Comments
03/15/17

Oracle EBS - Linux and DB Upgrade Only

We have a project that we are working on to transition from Oracle Linux 5 to 7 in conjunction with moving the Oracle EBS database … read more ›

1 Comments
02/06/17

Low-Code Platforms for faster development

Is anyone making significant use of a low-code platform to build applications faster? What low-code platform are you using (OutSystems, Appian, SalesForce, Mendix, etc...)? What … read more ›

3 Comments
03/29/17

Service Testing – Tools and technologies used

Would like to hear from members on what are the tools and techniques that they are using to do service testing. … read more ›

3 Comments
03/09/17

Cloud PBX to PSTN / round robin

A marketing user wants to create a single number that rings through to multiple offices that use separate PBX systems. Our telecom carrier might be … read more ›

3 Comments
03/21/17

Storage of large Video and High Res image files

My organization has lots of meetings and as a result of the type of work we do, many of these meetings lead to the creation … read more ›

3 Comments
03/22/17

Innotas

Has anyone implemented Innotas? How does your group like it? Please share your experience. … read more ›

2 Comments
03/20/17

Signature and write on a PDF -- not using digital signature

I am looking for a solution that will allow our credit manager to write on a pdf, and sign it using her handwriting, and then … read more ›

5 Comments
03/29/17

Continuous Integration / Continuous Development with Jenkins

Currently we use Jenkins for our continuous integration and would like to hear from members on their experiences on this topic and would love to … read more ›

3 Comments
04/03/17

IT service company recommendation for small business

I am looking for a recommendation for an IT service company in the Los Angeles area that caters to small businesses. They would need to … read more ›

2 Comments
03/29/17

Automated Web UI Testing

Currently we are trying to Automate our UI testing with Selenium. Please share your experiences in this area. … read more ›

1 Comments
03/12/17

Virtual Tape Library - VTL

Does anyone have any experience with using VTL software? What are your thoughts? How did the costs match up to maintaining tapes? Have you moved … read more ›

6 Comments
03/24/17

Upgrade Active Directory from 2007 to 2013

What are the prerequisites for converting. what are the gotchas? I would like to discuss this on the phone with someone who has done it … read more ›

3 Comments
03/29/17

Spring Boot

We have started using spring boot in our applications , wanted to find out if there are any members who have started using spring boot. … read more ›

0 Comments
03/29/17

Docker Containers in Enterprise Environment

We are looking for inputs from members on how they started on the Docker journey in enterprise environments, what is the best usecase to start … read more ›

0 Comments
03/17/17

Call Center Vendor Scorecard

Does anyone have a scorecard for vendor selection of a hosted call center platform that they could share? … read more ›

1 Comments
03/10/17

Capital vs Operating Expenditure for Websites

Just looking for how other gov't agencies categorize the expenditures for building a new website? We are starting the process to look for a contractor … read more ›

2 Comments
03/23/17

Managing DB2 Native Stored Procedures Lifecycle

We are looking to see what peers are doing around database lifecycle management of DB2 Native Stored Procedures - specifically creation/editing of packages, source control, … read more ›

1 Comments
10/18/16

Planning to migrate from PRI (to SIP)

We are currently using PRIs for incoming 800 lines and outbound long distance. Our vendor is doing a terrible job, so we are considering switching … read more ›

5 Comments
02/20/17

LMS

We are currently in the process of reviewing and selecting an LMS solution for both internal and external training needs. We have narrowed down the … read more ›

3 Comments
03/13/17

Test Case Management Tools with JIRA integration.

I work in QA and currently looking for test case management tools for our extensive regression library full of excel spreadsheets. We use JIRA and … read more ›

2 Comments
01/19/17

OCR and Claim Forms

Are other companies are using OCR (Optical Character Recognition) for collecting data on medical bills, specifically the Health Insurance Claim Form 1500? We are interested … read more ›

1 Comments
03/15/17

Critical infrastructure - plan dissemination policy

Does anyone have a critical/sensitive infrastructure records policy as to how to handle the dissemination of sensitive infrastructure information to the public, and more specifically … read more ›

0 Comments
03/15/17

O365 Tenant Move

Has anyone moved their Office 365 tenant to a new location? As a Canadian company, there was no Canadian data center when we originally created … read more ›

1 Comments
06/27/16

Indexing photos and videos sent from mobile phone

We are looking for a way to receive and index photos and videos from mobile devices. Ultimately we would like them searchable on 5 or … read more ›

1 Comments
01/27/17

Track Changes in O365

Has anyone had issues with using Track Changes when using Office 365 in the cloud? My company is looking to move to 0365 and I'm … read more ›

2 Comments
03/05/17

BYOD security / IT risks

Does anyone have a list of risks associated with supporting BYOD w.r.t. Security, IT, Legal and Governance? Here is what I have so far. IT … read more ›

3 Comments
01/24/17

Use of Social Media to supplement Knowledge Base

Has anyone had any success in integration of Content from FaceBook@Work (Workplace) with a Service Desk ticket system and a Knowledge Base? … read more ›

1 Comments
03/06/17

Chrome Extensions

Has anyone used Chrome Extensions to improve user interface when working in a web based applications? Are there any major risks in doing this? Is … read more ›

1 Comments
03/09/17

Microsoft Outlook Forms

Does anyone have experience working with forms in outlook? I have created some custom forms but some of my users are getting an error when … read more ›

0 Comments
03/07/17

Batch Jobs & Batch Scheduling

Does anyone have any policies, procedures or processes for Batch Jobs or Batch Scheduling? Also, any feedback would be helpful. … read more ›

2 Comments
03/08/17

Central Server Monitoring: Dell vs. HP

When it comes to a central server management and monitoring system, I am looking towards an all Dell solution vs an all HP solution. Does … read more ›

0 Comments
06/29/16

Faxing over SIP

We are currently evaluating our phone services, and looking to go to VOIP. Our users do a lot of faxing. How reliable is faxing over … read more ›

3 Comments
10/24/16

Imaging laptops and Desktops

What are some of the programs people use currently for imaging laptops or desktops? We have an out-dated Ghost from 2003 and would like to … read more ›

6 Comments
02/27/17

Customer Surveys - How often, how soon and how many respond?

We have a few questions on Service Desk customer satisfaction surveys: Do you send a survey for every support ticket or to a customer only … read more ›

5 Comments
01/10/17

Organization options for application integration teams

I am looking for input on how different companies organize their teams that implement application integration and why they chose those strategies. We currently have … read more ›

1 Comments
03/01/17

Digital Asset Management (DAM)

Please review these questions below and provide your responses or feedback: 1. Does your organization have a Digital Asset Management (DAM) system or application? 2. … read more ›

2 Comments
01/06/17

Google / Office 365 / ?

I’d like to set up a conference call with other members that have been in either of the following situations: 1. Researched alternatives for hosted … read more ›

4 Comments
03/02/17

What IT department can do for Zero Waste?

I am looking for few ideas on following question. What IT department can do for Zero Waste? For example: 1. Double side printing 2. Virtualization … read more ›

0 Comments
01/05/17

Remedy to ServiceNow Migration question

I'm looking to connect with people who have experience migrating from Remedy to ServiceNow. We are a mature ITIL organization and are trying to estimate … read more ›

2 Comments
02/22/17

Active Directory User Account Management

In my organization today, the standard practice is to disable a User's Active Directory account for Off-Boarding (e.g.; employee termination, temp worker contract ends, etc.). … read more ›

3 Comments
02/27/17

Post Implementation Review Process

Hi everyone – were looking at starting a Post Implementation Review (PIR) process in change control at Harley-Davidson and would be interested in hearing from … read more ›

0 Comments
02/22/17

MacBook Pro vs Dell XPS 15

Both of these machines have been "Front runners" on all of the top laptop lists the past few months. The biggest differences are Price and … read more ›

3 Comments
08/29/16

Using Cherwell Outside of IT

Has anyone use Cherwell outside of IT? If yes, what business areas did you deploy Cherwell to and for what functions? Thank You. Gina Sia … read more ›

5 Comments
02/27/17

Iron Orbit Manged IT services?

Does any one have any experience working with Iron Orbit managed IT services? Any ideas? … read more ›

0 Comments
02/10/17

Ghost Solutions Suite for Windows 10 Imaging

We are looking to connect with members who successfully use Ghost Solutions Suite to create a Win10 Image. Thank you! … read more ›

2 Comments
01/26/17

How are other organizations providing their external clients with robust applications with rich feature sets?

Background We are in the planning stages for a software application which will enable external clients to request and receive electronic documents and certificates. The … read more ›

1 Comments
02/14/17

Identity & Access Management

We are looking to purchase an Identity & Access Management product for our organization of around 600 employees. SailPoint is the industry leader but prices … read more ›

1 Comments
08/01/16

System Center Service Manager (SCSM)

I'd like to get some feedback on using System Center Service Manager (SCSM). We are considering using it for incident response, change requests, service requests, … read more ›

3 Comments
02/01/17

Migrating MS Access 2007 application (ADP) MS Access 20116

We have a legacy 2007 MS Access application, using ADP (*.adp file). Access is only used for the front end, The data resides in MS … read more ›

1 Comments
02/10/17

Problem Management SLAs

We currently use Root Cause Analysis (time for initial, and time for final analysis). I'm interested to hear what other SLAs users are using for … read more ›

0 Comments
12/14/16

What are some efficient network DLP products that help with enforcing HIPAA compliance in your opinion?

The goal is to find a product which can detect HIPAA data and block/quarantine/allow accordingly. Ability for the admin to review the data and allow/block … read more ›

8 Comments
02/02/17

Long Term Backup Solution for Mailboxes in Office 365

We have been testing Exchange Online for a few months and the question has come up regarding how to restore mailboxes/messages from months ago. I … read more ›

1 Comments
02/02/17

Monitoring Consulting Services

We are investigating monitoring solutions, processes, and practices for our large-sized, enterprise environment, and are seeking information / recommendations for consultancies with subject matter expertise … read more ›

0 Comments
01/25/17

Sending text updates to customers

We are looking to start sending Auto Claim updates to our customers via text messaging. Does anyone have experience with this? We have narrowed the … read more ›

1 Comments
02/01/17

RACF automation

We are trying to reduce specific administration tasks for RACF. For example, when a user is added into the our HR system, we would like … read more ›

0 Comments
11/01/16

Email Bounce policy

Can anyone share with me the policy on sending bounces back from email address for employees that are no longer with the company, or for … read more ›

4 Comments
01/30/17

Cisco IPS (FireSIght) Administration and Reporting

We are currently looking onto deploying a Cisco IPS hardware module into our ASA 5525 and I would like to know if anyone has experience … read more ›

1 Comments
11/29/16

Manual Creation & Management

Hi All, We are updating our intranet and are looking for information and recommendations of ways to manage manuals, that is, documents compiled from many … read more ›

2 Comments
01/27/17

B2B technology trends

What are the trends (social, political, technical) in the B2B business environment that are potentially going to drive technical decisions in the next 5 years? … read more ›

0 Comments
01/17/17

Tableau Development and Professional Services

We are engaged in a cross-functional business intelligence initiative using Tableau. Our goal is to automate and streamline manual processes in order to make more … read more ›

3 Comments
01/24/17

Office 365 - OneDrive use cases? How are you using OneDrive?

We are wondering how other organizations are using OneDrive for Business? 1. Are you just replacing Dropbox with OneDrive, or are you moving all user … read more ›

2 Comments
01/19/17

Windows 10 Updates Issue

We are starting to get some PCs that are Windows 10. We are used to, with Windows XP and 7, using WSUS for collecting and … read more ›

6 Comments
01/17/17

Expense Management Application Implementation - Best Practices

We have just issues a RFP for a new expense management application. We have been utilizing Concur for a number of years and evaluating options … read more ›

2 Comments
01/25/17

Get customers to enoll in eBill (Electronic billing)

We are trying to get our customers off of paper bills and onto our eBill platform. So far the enrollment has been minimal. Looking for … read more ›

0 Comments
07/21/16

Looking for Dynamics SL Integration Partners

Does anyone use Dynamics SL? And do you leverage the services of an integration partner to assist with application support, troubleshooting, etc.? Looking for good … read more ›

2 Comments
01/25/17

Tosca

Is anyone using Tricentis Tosca Test Suite for automated testing? … read more ›

0 Comments
01/16/17

Log Management with Splunk

We will be collecting logs from about 150 devices. The information collected will be on activities surrounding: privileged operations, authorized access, unauthorized access attempts, and … read more ›

2 Comments
05/19/16

Suitability of Open Source Software (OSS) in an Enterprise

Does anybody have infomation on how to vet and manage open source software in an enterprise. We are getting more and more requests internally to … read more ›

2 Comments
01/18/17

Job Title Suggestions - Service Desk Triage Role

We are trying to put a new position in at the lowest level of our Service Desk Team. Currently we have only one "tier" of … read more ›

3 Comments
01/18/17

Security Onion

Is anyone using Security Onion for monitoring security events on their network or endpoints? … read more ›

2 Comments
01/17/17

Freedom of Information (FOI) compliance tool

We are a provincial government entity seeking a tool to support freedom of information compliance. Vendor support is being discontinued for the current tool, CSDC … read more ›

1 Comments
01/06/17

wePresent Wireless Presenter WiPG-2000

I am looking for a wireless presentation device for our corporate conference room. I am interested if anyone has had experience with wePresent WiPG. Or … read more ›

6 Comments
01/18/17

API Management

Looking for member's experience using API's and API management for data/file integration. … read more ›

0 Comments
02/17/16

Reporting/Data Warehousing as a % of IT spend

I'd like to know members' percent of overall IT budget is comprised by reporting + data warehousing + BI expense. What factors drive that percentage? … read more ›

1 Comments
01/03/17

Exchange in the cloud and email filter

We currently have Exchange on prem, 2010. This year we are planning to migrate to Exchange in the cloud. Our current filter is Symantec Cloud, … read more ›

6 Comments
01/04/17

System or Software for managing new users and user terminations

I would like to know what others are using to handle the provisioning workflows of new users and user terminations / decommissioning. Currently we use … read more ›

2 Comments
11/17/16

IAM Manager or IAM Architect Job Descriptions

We are looking for job descriptions for IAM Manager or Architect. Does anyone have something they would be willing to share? Thanks! … read more ›

1 Comments
11/15/16

Network Performance Monitoring Tools

Looking to compare notes on solving how to implement an overarching network performance monitoring approach that allows for: *Proactive alerting of Network issues *Trending and … read more ›

3 Comments
01/12/17

New postinion request workflow / templates

Currently our process for departments to request new positions is ad-hoc and done through email or verbal conversations. I would like to put a more … read more ›

0 Comments
01/11/17

Contracted printer solution implemented - surplus toner for sale

TREND Box Item Description Amount Compatible with S0931 HP 311A (CYAN, Q2681A) 1 HP Color LaserJet 3700 S0911 TRD64015HA 3 Lexmark T640/T642/T644 S0934 TRDF050ND 2 … read more ›

1 Comments
12/13/16

VDI Cost

What is the hardware cost for 150 users. … read more ›

3 Comments
01/03/17

Upgrade Oracle EBS to R12.2.4/5

We use Oracle EBS for finance and procurement (GL, AP, AR, CM, FA, Proc, Grants and Projects). We are on R12.1.3. We are planning to … read more ›

1 Comments
12/14/16

Document Retention

We are looking for a consultant that specializes in helping mid size companies develop a document retention strategy and leading a project to clean up … read more ›

3 Comments
01/04/17

Application Xtender

We have application xtender document management system at our company. We upgraded to 8.1 version recently. The performance is very slow compared to 7.1. According … read more ›

0 Comments
07/01/16

Cyber Security Awareness Training

We are looking to replace SANS Securing the Human cyber-security training with a new product. We want a product that is 1) cloud based, 2) … read more ›

4 Comments
12/30/16

Office 365 governance

We have been asked to create IT governance for our Office 365 move. Does anyone have any comments or documents they would be willing to … read more ›

0 Comments
11/17/16

Wireless POC

Does anyone have a POC document for choosing a vendor for wireless APs? We are looking at a couple vendors including our existing one and … read more ›

1 Comments
12/21/16

Test Plan for ERP system

Hi I am looking for example of test plan for an ERP system. At this point, only inventory, accounts payable, accounts receivable and procurement and … read more ›

3 Comments
12/14/16

Cisco OpenDNS or similar tool

I am currently evaluating the Cisco OpenDNS offering. It provide DNS security for enterprise networks. Does anyone have any opinions on this or a similar … read more ›

6 Comments
10/05/16

File Share Reorg

We are looking to move our file shares to a new server with Data Duplication. Does anyone have any best practices or pitfalls to watch … read more ›

2 Comments
11/04/16

Future IT facilities

We are conducting a feasibility study for building a new central IT facility. We are a municipal government serving a metropolitan area of about 90 … read more ›

1 Comments
12/02/16

Data security audit best practice

We are seeking resources for best practices in conducting internal data security audits. Any suggestions are appreciated. … read more ›

2 Comments
11/17/16

EMC centera / source one

looking for email archiving solutions to replace EMC centerra and sourceone. … read more ›

5 Comments
10/24/16

'Availability of Qualified Staff' SLA Example for Applications Services

Hi, I'm looking for some SLA examples that cover 'Availability of Qualified Staff' for Applications Development and Maintenance services. We wish to make sure that … read more ›

1 Comments
12/13/16

Individual “Created By” User is not Receiving Workflow Email in SharePoint 2013

I have an individual user that is not receiving emails when my 2013 SharePoint workflow runs (the workflow is written so that it sends to … read more ›

1 Comments
12/20/16

Remote Deployment of IE11 through GPO or Other Means

Hi, We are looking to deploy IE11 to different departments through GPO, however, the IE11 MSI that we were able to locate online does not … read more ›

0 Comments
12/13/16

Form Solution with Workflow

Does anyone have experience with a good form solution with workflow? I know that InfoPath along with SharePoint services did this years ago, but InfoPath … read more ›

2 Comments
12/16/16

IBM Discontinuing IBM Forms product

We were in the process of installing a large implementation of Classis IBM Forms. We were notified this week that IBM is taking IBM Forms … read more ›

0 Comments
12/15/16

Recommendations for Building/facility security consultants in Northern California?

Has anyone used a consultant for building/facility security (Physical and logical building security measures and policy) they would recommend? Looking for a firm local to … read more ›

0 Comments
11/23/16

Pen Test or Security Assessment recommendations?

Hello! We are looking to have an external (network) pen test done and possibly some other security assessments such as a physical pen test, internal … read more ›

4 Comments
11/28/16

Barracuda SPAM

Question in regards to Barracuda and SPAM control: For those using Barracuda, what settings are you using for 'Inbound Settings' Anti-SPAM? For Cloudscan I currently … read more ›

3 Comments
12/07/16

Anti virus protection on data base servers.

Are others installing anti virus protection on data base servers? If so, has this created any problems? Are there any lessons learned to share? … read more ›

4 Comments
12/14/16

Has anyone used UCanAccess?

UCanAccess is an open-source Java JDBC driver implementation that allows Java developers and JDBC client programs to read/write Microsoft Access databases. I'm looking for a … read more ›

0 Comments
12/13/16

How to Update a User's Name and how it Appears in SharePoint 2013 Front End

I have a handful of users that were entered in AD incorrectly (instead of their full name, they were entered by their username). I have … read more ›

0 Comments
12/12/16

Has anyone used XBP/Voipment? .

Has anyone used XBP/Voipment? They are a hybrid-cloud based PBX that is backed by the Verizon 4G network. You use your main ISP to connect … read more ›

0 Comments
11/18/16

Intranet -- hosted internally or hosted?

Opinions and advice requested: Is it common to host a company intranet within our company's own data center -- or is it more common to … read more ›

5 Comments
11/30/16

Looking to replace enterprise BI/reporting tool

Thanks in advance. We are currently using IBI Webfocus and are looking to evaluate a replacement. We use DB2 and have a need to create … read more ›

4 Comments
12/07/16

Manufacturing Consolidation Project Plan

I am looking for a detailed Manufacturing Consolidation project plan that will include tasks to combine 2 manufacturing plants. It needs to outline all elements … read more ›

0 Comments
12/05/16

Wifi WAN bandwidth and IP address space

We will be implementing public access wifi in several of our buildings across our WAN. We're looking for recommendations for two items. 1. Minimum WAN … read more ›

4 Comments
11/21/16

How long after a software purchase should a manufacturer be expected to maintain that software?

For how long after a software purchase should a manufacturer be expected to maintain that software? (Release of updates, patches etc.)? Interested to hear thoughts … read more ›

3 Comments
11/09/16

Using Telco auditor to reduce telco spend

We've been approached by a Telco auditing firm to have our Telco invoices reviewed for errors, utilization and potential savings. We provide them a few … read more ›

6 Comments
09/07/16

VDI with thin client and personal video

anyone having success doing personal video with users in a remote vdi thin client environment or is that just an impossible goal since the camera … read more ›

1 Comments
12/01/16

Any experience with NFINA (server/storage hardware vendor)

nfinausa.com They appear to land somehwere between generic black-box and the brand names (hp/dell/etc). Specs and pricing look good on paper. Thanks … read more ›

0 Comments
11/23/16

Web Content Filtering for Roaming Devices

We are looking at options for web content filtering on roaming mobile devices. The primary focus is laptops, but this could possibly include smart phones, … read more ›

3 Comments
11/30/16

Report Builder training

We would like to train certain users in our organization to be able modify reports that the software developers have created. The only company that … read more ›

0 Comments
08/17/16

Defining for End Users IT supported verses business supported applications

I have been working on a Software Standards project for our client environment. I am currently trying to find a user friendly way to define … read more ›

1 Comments
11/10/16

Using OnBase (Unity) for Expense Reports?

We're starting a project to transition from an Excel-based Expense Report form and ink-signature routing/approvals to a Unity OnBase form and OnBase Workflow. I'd love … read more ›

2 Comments
11/15/16

Looking for an available Adobe Cold Fusion 9 License

Our Data Center is taking over a SaaS software and we urgently need an Adobe Cold Fusion 9 License today 11/15/2016. If you organization has … read more ›

1 Comments
09/07/16

PCI 3.2 Quality Assurance Manual

Hello everyone, I'm looking for a sample of a PCI 3.2 Quality Assurance Manual. Does anyone have one they can share? Thank you! … read more ›

1 Comments
11/11/16

Anyone have expierience with Aptible for HIPAA security in AWS?

Hi the developers just floated the idea of using Aptible to provide HIPAA wrapping around some Docket based apps. … read more ›

0 Comments
11/10/16

Juniper Wireless (Formerly Trapeze) Users out there?

Hi all, We have been having some issues with auto power tuning and auto frequency tuning with our Juniper equipment. I am curious if there … read more ›

1 Comments
11/10/16

RFQ for Product Lifecycle Management (PLM) system

Looking for a RFQ or RFP for a product lifecycle management (PLM) system for food and beverage manufacturer. … read more ›

0 Comments
11/03/16

Hosted Voice provider experiences

We have been running about half our organization on a hosted PBX platform. Interested in other experiences and vendors. Are you running any hosted pbx … read more ›

3 Comments
11/03/16

Seeking old, functional iPhones for pilot communications program

We're a non-profit looking for old, functional iPhones (ideally 5Cs or another model using a lightning cable charger). We're going to be using these on … read more ›

0 Comments
09/28/16

Enterprise Network Uptime/Availability

Greetings, We are looking for some feedback on benchmark numbers around network uptime/availability for enterprise WAN services. To provide some context, we are a public, … read more ›

3 Comments
10/31/16

SAP Support - moving from manufacturer to 3rd Party

I'm looking at moving from manufacturer to 3rd party support on our ERP (SAP) platform. Have looked at Rimini Street and Spinnaker briefly - has … read more ›

1 Comments
10/21/16

Better Job Descriptions and role expectations for Project and Program Managers

We are trying to get a better understanding of best practices in job descriptions and ongoing expectations for Project Managers, Senior Project Managers and Program … read more ›

2 Comments
10/27/16

SLA for measuring Change Requests (Applications Development)

Hi, I'm interested to know if anyone has an SLA metric for measuring the number of instances where a vendor has submitted a Change Request … read more ›

0 Comments
10/12/16

Dropping Microsoft Software Assurance for Office

Has anyone dropped their SA for Office Products? We are renewing our EA agreement for the next three years and considering dropping SA for Office … read more ›

3 Comments
10/26/16

SharePoint Ticket System for Drafting/GIS

Has anyone used SharePoint to create a simple ticket system? I have a mockup using the Issue Tracking App template, but they want to reply … read more ›

0 Comments
10/25/16

Palo Alto

What are the best practices? Policy administration, IPSEC Setup? I would like to have a conversation with someone. … read more ›

1 Comments
10/04/16

Vendor Recommendations for Independent Physical Security Evaluation

Seeking Norex member recommendations for vendors who do independent physical security evaluations for new and existing facilities related to access control, surveillance, burglar alarming, tenant … read more ›

2 Comments
08/29/16

Long-term document retention

Looking for suggestions and best practices for long-term storage of documents with an "Outdated + 50 Years" retention requirements (or similar). Assuming standard file shares … read more ›

1 Comments
09/08/16

Global cloud based Helpdesk solution

We’re looking to replace our current on premise HelpDesk systems (4 individual systems in 4 regions) with a cloud based solution that will cover all … read more ›

2 Comments
09/08/16

Windows 10 application validation

We’re in the process of migrating from Windows 7/8.1 to Windows 10 and are running into a snag of how to test the 300+ applications … read more ›

1 Comments
09/22/16

Domain Tracking System - what do you use?

How does your company track their domains, expiration dates, business owner, domain purpose, other contacts, etc.? We use Safenames for our registrar and we try … read more ›

2 Comments
03/08/16

Surface Pro 3 WiFi issues with Enterprise WLAN and Radius

We’ve been trying to solve a very persistent issue in the last 2 months without good results so far. I was wondering if other companies … read more ›

6 Comments
09/23/16

Contract Management Software

Can anyone share their experience with contract management solutions? We're looking for a solution that will help us manage agreements with our customers and vendors. … read more ›

2 Comments
10/13/16

Appointment for Assistance with Service Desk

I'm curious if anybody has thoughts or experience offering time slots for customers to reserve Help Desk appointments to get I.T. problems resolved. This enhancing … read more ›

1 Comments
10/18/16

Help Desks - What are your Best Practices for handling user's data during repairs?

We perform a user data backup when a laptop or desktop is in our self-maintainer repair shop. On very rare occasions, a backup is lost … read more ›

0 Comments
04/14/16

System Status Portal

I'm wondering if anyone knows of any off the shelf solutions that can show system status? My thought is a web portal that we can … read more ›

1 Comments
10/10/16

Backing up salesforce data

Does anyone have any experience backing up salesforce data. Has anyone used Spanning by EMC? … read more ›

2 Comments
09/21/16

Dell DDPE (Dell Data Protection Enterprise)

Hello, Has anyone rolled this encryption software out to an organization over 500+ seats? Can anyone please comment on the following topics: Pilot Solution Deployment … read more ›

2 Comments
10/07/16

SharePoint 2007/2013 Multiple Authentication for User

Currently, we have a user who is experiencing multiple authentication issues. The system required him to perform a password update, and after this was completed, … read more ›

2 Comments
09/26/16

Email Retention Policy

Can anyone share with me their email retention policy? Do you automatically delete emails after a specified period of time? Do you Auto Archive then … read more ›

3 Comments
08/22/16

SharePoint 2013 - User Being Removed from Group After Already being Added

After adding a particular user into a SharePoint 2013 group, they reside in that group for awhile but then the system automatically removes them and … read more ›

5 Comments
09/19/16

Map SharePoint Online Document Libraries to a local drive

We are decommissioning our File Share servers and moving all our documents to SharePoint online. Users are ok with this, but our biggest push back … read more ›

4 Comments
09/30/16

Max Check-In for Items - SharePoint 2013

Hoping someone can shed some light on this issue for me. To my knowledge, there is not a set limit on the number of items … read more ›

2 Comments
09/23/16

Bundling ITIL Process Roles

Hi all - looking for some help in establishing which ITIL process make sense to bundled together under one role. As an example: Change, Configuration … read more ›

4 Comments
08/10/16

Unidesk or App Volumes - Application and Profile Layering

We are researching the application layering technologies available for our VMware Horizon View VDI environment. Unidesk seems too good to be true in the demos … read more ›

1 Comments
09/28/16

Windows 10 automatic updates

We are running into an issue where our users are having their Win 10 patches updated automatically. Is there a way to have a notification … read more ›

3 Comments
09/27/16

DB2 on X86

Is anyone running DB2 on an X86 platform? If so can we talk about IBM pricing for X86 and how it performs on an X86 … read more ›

0 Comments
09/26/16

Parse alternatives

We have an iOS/Android app that is using the Parse framework/database and due to the upcoming Parse shutdown, we need to migrate to a new … read more ›

0 Comments
07/26/16

Cyber Security Assesment vendor

Has anyone had an external organization test their network for potential security vulnerabilities? If so, do you have an organization that you would recommend or … read more ›

6 Comments
07/26/16

DR Printing Services

We are looking to gather information on what companies have done with respect to recovering printing capabilities. We're specifically interested in those that have contracted … read more ›

1 Comments
07/25/16

Conversion from NEC PBX phone system to Cisco VOIP

Looking for anyone who has had experience doing a gradual migration from a NEC PBX phone system to a Cisco VOIP system who is willing … read more ›

2 Comments
07/25/16

Next Gen Endpoint Protection

We are quickly looking to deploy next gen endpoint protection on our datacenter servers. Would like to get thoughts on what works for everyone. Heard … read more ›

2 Comments
09/21/16

Firewall research

What types of firewall's are people using ? Can you list any pros and cons ? Thank you! … read more ›

5 Comments
09/01/16

SCCM configuration

anyone familiar with SCCM and Kaspersky compatibility issues? … read more ›

2 Comments
09/19/16

Estimating Software Research

Good Morning, I am looking for recommendations for Estimating software that would have the following functionality. Any suggestions would be helpful. Pro E/Creo compatibility Excel … read more ›

0 Comments
08/31/16

RFID Software for Asset Tracking

We are currently looking into using RFID as a method of tracking the IT assets. If this proves successful we will roll out to the … read more ›

2 Comments
05/27/16

credit card fraud screening services

We currently use a service for fraud detection prior to sending a request to our gateway to authorize credit card payments. We are looking at … read more ›

1 Comments
09/16/16

Host Analytics Financial Planning Consolidation Software

Has anyone recently implemented Host Analytics EPM software in their environment and used their professional svcs team for implementation? I would like to talk to … read more ›

0 Comments
09/06/16

InfoPath Form Field not Showing Boarder

I am designing a form in InfoPath and upon publishing the right side border of my Comments box is not showing up. When viewed in … read more ›

3 Comments
09/09/16

Jabber Deployment and User Documentation

Does anyone have examples of good deployment plans/docs and end user documentation for a Jabber rollout? I'm interested in seeing examples of how other organizations … read more ›

2 Comments
06/30/16

Helpdesk Staff Interview Questions

I noticed that there are a lot of interview guides posted here but I don't see one for an entry level help desk position. Does … read more ›

3 Comments
09/09/16

Storage

Hello, Currently at our DR location we have EqualLogic SAN and we are looking to replace with either Dell Compellent 4020 or Nimble CS500. Below … read more ›

2 Comments
09/08/16

Need sales contact for Interactive Intelligence (Contact Center as a Service!)

Please message me with any sales contact info that I can reach out to for a demo of this product. Also-curious to hear about experiences … read more ›

0 Comments
09/07/16

Win10 dvd player

anyone moved to Win10 that needed to select a dvd player to use for all their users ? Which did you use that are easy … read more ›

0 Comments
08/10/16

Web Portal

Does anyone have any suggestions regarding a web portal solution. The need is for a enterprise solution to tie to the back end office systems. … read more ›

1 Comments
08/17/16

Outsourcing Mainframe Services Project Plan

Does anyone have a project plan for outsourcing mainframe services you are willing to share? … read more ›

2 Comments
09/06/16

RIM policy examples from Engineering, Oil and Gas companies, etc

Does anyone have examples I could see regarding their RIM policy. … read more ›

0 Comments
09/02/16

Recommended suppliers in SF Bay Area for Project Management services

Looking to see if anyone can recommend high quality suppliers located in the SF Bay area that provide project management services (e.g., Project Managers, Business … read more ›

2 Comments
08/19/16

External Share Point Page

We are looking into have a page on our Share Point site that could be used externally. What we are looking to do is have … read more ›

5 Comments
09/01/16

Evaluate a .Net Developer

Does anyone have a document or a template to evaluate the skills and abilities of a .Net Developer? … read more ›

0 Comments
07/20/16

Review of RingCentral, Nextiva, and 8x8

I would like to see if anyone has experience with RingCentral, Nextiva, or 8x8 for VoIP/fax. More specifically, I would be interested in knowing about … read more ›

2 Comments
08/31/16

TROY M506 Check Printer

SUMMARY: We are trying to get a new TROY M506 Check Printer to properly print checks from our core financial systems, but have been unsuccessful. … read more ›

1 Comments
08/11/16

Process Improvement Tracking Tools

Is your organization currently using any automated Process Improvement/Quality Improvement Tracking and Reporting Tool? Any feedback? What do you like best about this tool? Pros … read more ›

2 Comments
08/01/16

Project management software experience

Our PMO will be making a decision in the near future about the software that we use for project management. We're interested in your observations … read more ›

8 Comments
08/09/16

Move from Exchange Standard Server to a 3 host Exchange DAG, Office 365 or 3rd party

We currently have a single Exchange 2010 Standard server. We are looking at moving to either a 3 host Exchange DAG for failover/load balancing, Office … read more ›

6 Comments
08/26/16

2 PowerEdge R710 Servers, 15k sas drives

Reasonable offers accepted, 2 x PowerEdge R710 Servers, one has 6 x 300 GB SAS drives, the other has 3. Xeon processors Thank you- … read more ›

0 Comments
08/08/16

Experience with SoftwareOne

Considering partnering with SoftwareOne for our Microsoft EA Renewal. Currently use CDW. After meetings with SHI, CDW, and SoftwareOne, we were most impressed with SoftwareOne. … read more ›

5 Comments
08/25/16

Moving engineering regression testing to the cloud

Hello, Has anyone successfully worked with a specific partner of AWS or Google to move an engineering workflow to the cloud? We are planning to … read more ›

0 Comments
08/18/16

Looking for company budget software any recomendations ?

Currently we are preparing to look at and contact vendors to see what packages are available in this space. Does anyone have any recommendations pro … read more ›

2 Comments
07/11/16

Software Enterprise Life Cycle Management

Has anyone had experience in planning lifecycles for enterprise solutions? We’re currently attempting to define and IT plan for managing the lifecycle of core software … read more ›

3 Comments
07/26/16

Groups for Web Filtering

Looking for ideas on groups for web filtering. Are companies grouping by department or by categories on the web filter. Also are there multiple groups, … read more ›

3 Comments
08/17/16

Stage-Gate Software

Are there any Norex members using a Stage-Gate software package for product innovation and development (e.g. Sopheon Accolade, Planisware, CA Clarify… http://www.stage-gate.com/certification_directory.php)? … read more ›

0 Comments
08/16/16

Hybrid Records Management

Currently searching for a Records Management Hybrid system. One that manages physical and electronic records in the same platform. Looking at TAB RMSFusion and Feith … read more ›

0 Comments
06/08/16

McKesson ClaimCheck Dental - competitive products

Does anyone know of any competitive products to McKesson's ClaimCheck Dental software, and if so, what are they? … read more ›

1 Comments
08/11/16

Future Technology Trends Survey

Have you developed or have received any Future Technology Trends Survey that really caught your attention? I am interested in learning from your Best Practices … read more ›

0 Comments
08/05/16

Oracle r12 or Fusion?

We are contemplating an Oracle upgrade. Trying to decide between r12 or Fusion. Does anyone have any experience with this decision who could offer insight? … read more ›

3 Comments
07/29/16

Third Party IT Security Auditors

We are looking for a third-party IT auditor. Can anyone tell me who they are using and answer the following questions: 1. What was your … read more ›

6 Comments
06/29/16

Nvidia VCA/Grid Technology

Has anyone implemented either of these technologies recently? Would like to find out what benefits were seen from going to this technology. What areas benefited … read more ›

2 Comments
07/21/16

Employee Portal/Intranet

We are currently looking at vendors for our employee portal/intranet. Would anyone recommend their current intranet/employee portal solution? We would need this for aprox 25K … read more ›

2 Comments
07/15/16

Enterprise Seach

Looking for a government organization that has successfully implemented Enterprise Search. We want to exchange ideas and see if we can get a few questions … read more ›

2 Comments
04/27/16

Kanban used as ERP Solution Tracker

We are chattering about using a Kanban board for tracking Support and Enhancement tickets assigned to our workgroup. Has anyone had success doing this? … read more ›

4 Comments
07/21/16

Mobile Proxy / Mobile Data Consumption

The Sherwin-Williams Company is investigating a use case for a global mobile proxy for our iOS device population. We have been working with a vendor … read more ›

1 Comments
08/03/16

SAP Success Factors - recommended implementation partners

Has anyone recently implemented SAP Success factors for Performance Mgmt and Learning Mgmt? Would you be willing to share your implementation partner and experience with … read more ›

0 Comments
07/19/16

Running SAP on Oracle VM

I would like to hear from any member that is running SAP on an x86 platform using Oracle's server virtualization. We are thinking of using … read more ›

2 Comments
07/27/16

Looking for security auditors and privacy consultants

I hope everyone’s having a great summer. I was wondering if you could help us by answering a couple of questions: 1. We are beginning … read more ›

0 Comments
06/15/16

iSeries Co-located and cloud hosting of production and DR

We currently have our own iSeries for our production ERP systems (BPCS and ERPLX) and DR and we are considering either a co-located or cloud … read more ›

2 Comments
04/28/16

Records Management with Sharepoint Online

Does Sharepoint online scale as well as claimed by Microsoft? Does anyone have practical experience? What is your experience? … read more ›

2 Comments
07/25/16

Looking at NOC Services from Netrix

We are currently looking at bringing on external Network Operation Center services to augment our internal NOC by assisting the the scrubbing of our monitoring … read more ›

0 Comments
07/25/16

Looking at NOC Services from Milestone

We are currently looking at bringing on external Network Operation Center services to augment our internal NOC by assisting the the scrubbing of our monitoring … read more ›

0 Comments
07/07/16

PTO scheduling solutions

We are currently researching PTO scheduling solutions, any feedback to stable and ease of use systems would be appreciated. We have looked at the TimeOut … read more ›

3 Comments
07/15/16

Meru Access Points for Sale

We have approx. 10 Meru Access Point that are no longer in use. They are a mix of models AP310 and AP320i. Willing to split … read more ›

0 Comments
06/09/16

PDF reader opening and printing

It seems like ever since the new version of Adobe Reader DC has came out a lot of our users are having issues opening or … read more ›

6 Comments
07/07/16

IT Reorg Suggestions

With impending key retirements and succession planning, we have an opportunity to restructure our IT organization (serving municipal government). Do you have any suggestions on … read more ›

3 Comments
07/08/16

Video Surveillance Systems

We are testing a camera surveillance system. We have 13 plants, many that have a Lorex camera system, and we are testing out an IP … read more ›

4 Comments
06/16/16

UPS WorldShip ODBC connection unreliable

We use UPS WorldShip software for our small package shipment. It has a feature to connect via ODBC to our ERP's SQL database table containing … read more ›

2 Comments
06/20/16

Consultants for Video Security Electronic Surveillance Systems in Jails

We commissioned a “Video Conferencing / Visitation / Security System” analysis and recommendation report for our jails from consultant Mead & Hunt that fell way … read more ›

3 Comments
06/20/16

Code translation services

Does anyone have experience with code translation firms? If so, can you name the firm, perhaps provide an RFP if you went out to bid, … read more ›

3 Comments
05/16/16

Simple list to track SaaS providers

Looking a someone that might have created a list/document to keep track of the ever growing number of SaaS providers being used. … read more ›

3 Comments
05/03/16

Managing Permissions on network shares

How are members managing permissions on their network shares? Do they have security groups for each folder? Is their a piece of software that you … read more ›

6 Comments
06/22/16

DDBOOST over IP (10Ge) vs. FC (Data Domain DDOS v5.7.0.3)

Our NetBackup (v7.7.1) environment is looking to convert our DD990's from using VTL to LSU (aka DDBOOST/disk pools). Just wanted to reach out to the … read more ›

1 Comments
07/06/16

Asset Management-Provance

Requesting input on Data Management with Hardware/Software Asset Management with PROVANCE. I am currently using SDE (Service Desk Express) and will be implementing our Hardware/Software … read more ›

0 Comments
06/14/16

Vendor assessment of risk from financial perspective

Does your company perform financial risk assessments of vendors you are considering for IT solutions, and if so, what area/department/division of your company performs those … read more ›

3 Comments
06/22/16

Handling influx of E-mails

For companies that do not have a help desk ticket system. How do you go about handling the influx of e-mails? All come into one … read more ›

9 Comments
05/12/16

Oracel Applications GL Module

Member would like to contact a company that uses Oracle Applications version 12.1.3, that has implemented security rules that would limit access to specific GL … read more ›

2 Comments
06/08/16

DR and Backup revisted

I read through a number of the previous discussion group transcripts and found a lot of helpful information. My company is small to mid sized … read more ›

3 Comments
05/04/16

Looking for feedback about hosted services

We are looking for any information or experience others have about Infrastructure as a Servvice (IaaS), Platform as a Service (PaaS) or Software as a … read more ›

3 Comments
06/21/16

Contract Module in ServiceNow

Is anyone using the Contract Module in ServiceNow? We are looking to utilize this specifically for Software Contracts - both subscription and enterprise. Any information … read more ›

1 Comments
06/15/16

Active Directory - SharePoint/Microsoft Dynamics/Office 365/Azure etc.

Topic: SharePoint Hybrid and Active Directory – AD account management for the long haul We have interest in learning how Norex members are managing Active … read more ›

2 Comments
06/17/16

Exchange 2013 E-mail archive options

We have been using Netmail Store/Search but are looking for a better and more affordable email archive option which will allow users easy access to … read more ›

3 Comments
06/21/16

What is your percentage of IT Budget spent on Security

I'm looking to identify if I'm under or over spending on security. It's such a big space, and touches everything, and there is so much … read more ›

4 Comments
05/25/16

Software License Monitoring

Given the complexity of license agreements and the number of vendor software we purchase, I'm looking for an effective means to monitor software license deployment … read more ›

3 Comments
06/17/16

Recommendations for Equipment Reuse and Disposal

Hello. My company has a large amount of used computers (desktops and laptops) that should either be refurbished and reused...or securely disposed of. We are … read more ›

3 Comments
06/22/16

LogRhythm SIEM references

Hi, We're interested in talking with current LogRhythm customers about their experiences with LogRhythm SIEM and their support. I can share questions ahead of time … read more ›

2 Comments
06/16/16

Can anyone compare TFS Scrum/Agile tools with Service Now Scrum/Agile tools?

We need to pick a Scrum/Agile tool and can use TFS or Service Now. If you have any feedback on the best tools to use … read more ›

1 Comments
03/01/16

Board Room Audio Visual Installation - Looking for Recommendation

We are currently looking to replace existing audio and visual equipment into our Board Room and we are looking at vendors servicing the Greater Cleveland … read more ›

2 Comments
06/08/16

SolarWinds and Spiceworks for Network and System Monitoring

Good morning, Our team is evaluating a new monitoring solution to replace our older Nagios system. We've narrowed it down to a smaller Solarwinds install … read more ›

4 Comments
06/02/16

Video Hosting

My company has a number of videos related to the application, installation, troubleshooting, etc of our products. Currently, these videos are provided to our service … read more ›

1 Comments
05/16/16

Lync 2010 client notification and alerting...SuperToast?

We have a need for a more notifications and alerting for our Lync 2010 users. We came from Lotus Sametime where alerts/chats would pop to … read more ›

1 Comments
06/02/16

Direct Access and RSA 2 Factor

We are currently trying to implement Direct Access and RSA SecureID but we are finding that the two are not very user friendly. Is anyone … read more ›

2 Comments
05/23/16

Accessing an encrypted Bootcamp partition from Parallels

We have a Mac that can dual boot using Boot Camp to either OSX El Capitan or Windows 10. The partition that runs OSX is … read more ›

1 Comments
05/18/16

Simple Resource Planning Software

We are looking for a simple, user-friendly resource planning tool for an internal team. This system would need to allow us to view all of … read more ›

2 Comments
05/25/16

SharePoint onpremise migration to SharePoint Online (O365) with Hybrid Search

What are the biggest challenges you've encountered during migration? Are there architectural challenges when designing the Hybrid Search configuration? … read more ›

0 Comments
05/20/16

Anyone having success running SCCM with SQL Offloaded to SQL Cluster

We are currently going through architecting our implementation of SCCM 1511/1602 and we are contemplating whether we should keep SQL on the primary site server … read more ›

2 Comments
05/04/16

Interactive Intelligence & Skype for Business - support for reporting, 'how to' questions

We implemented Lync 2013 Enterprise Voice as a full PBX replacement for our legacy Nortel systems. This included purchasing Interactive Intelligence's Customer Interaction Center for … read more ›

2 Comments
05/18/16

Active Directory Auditing

Looking for how other organizations are auditing active directory to ensure security. Do you have a checklist of questions? Do you pull logs and analyze? … read more ›

3 Comments
05/12/16

Mobile Device Management, Managing Docs on Multiple Tablets

Does anyone manage multiple tablets that they can centrally manage and push updated documents to them? We’d like to equip our crew with electronic crew … read more ›

3 Comments
05/16/16

Employee Portal vs. Intranets

We currently have an intranet project going on and are kicking off a project for an employee portal. I am wondering if any companies share … read more ›

3 Comments
05/12/16

Cisco ASA Firewall

Anyone using a Cisco ASA 5508 (or Cisco ASA in general) firewall? If so do you like it for web filtering or have you gone … read more ›

3 Comments
05/03/16

Data Governance Project Deliverables

We are implementing a phase/gate approach to project management and have the opportunity to add data governance deliverables into the gates. I am looking for … read more ›

1 Comments
03/24/16

Self Help Portals

I'm interested in finding an organization that has matured their Help Desk services with a well developed self-help portal for their customers to help themselves. … read more ›

4 Comments
05/03/16

Spam Reporting User Process

We recently implemented Exchange Online Protection with Advanced Threat Protection. Currently we maintain about 6K mailboxes that mainly have a mix of Outlook 2013 and … read more ›

3 Comments
05/09/16

InstaLogic CDN / Security

Looking for feedback on InstaLogic as a CDN and Web Security. We are currently Akamai for both, its an expensive solution. InstaLogic has provided us … read more ›

0 Comments
04/22/16

DocAve by AvePoint

Looking for feedback from company's that have implemented DocAve products for their SharePoint environment. Specifically interested in archiving documents from SharePoint to file shares, then … read more ›

2 Comments
05/05/16

Open Connect's Work IQ

Has anyone considered Open Connect's Work IQ product? Pros?/Cons? Also, did/do you have any concerns with the financial aspect of the company? … read more ›

0 Comments
05/04/16

Service (asset, application, etc) retirement / decommissioning announcement template

Does anyone have a standard template for announcing the decommissioning of a server, service, application, etc? I didn't find anything through searching, but I thought … read more ›

0 Comments
04/28/16

Data / Report Catalog

Wondering if anyone has a good template or wireframe for a data/reporting catalog. The idea is for an intranet accessible search engine where users could … read more ›

1 Comments
05/04/16

Primavera use - in conjunction with Agile 'transformation'

We are looking to talk with companies that are using Primavera (or other, larger-scale apps) as a PM tool AND converting/moving to Agile SW methods? … read more ›

0 Comments
04/27/16

ADA compliant websites

Would like to find a member who used a consulting company to make their websites ADA compliant … read more ›

1 Comments
04/25/16

Strategy implementation software

We are seeking suggestions for software used to track implementation of strategic plans, especially for municipal government. It needs to have an executive dashboard. Any … read more ›

3 Comments
04/29/16

HP ProCurve 2-Port 10-GbE SFP+ module available (FREE!)

Hello, After a recent relocation, we no longer have a need for the new ProCurve 2-port modules in our possession. Quantity is 2. We cannot … read more ›

0 Comments
04/27/16

Web Application Firewalls

We are looking at where/which web application firewall to deploy. This is to go in our DMZ in front of various web apps, and also … read more ›

1 Comments
04/13/16

Fullfilling PCI Requirements 10 and 11 at AWS

Looking for feedback from members have implemented solutions for meeting PCI compliance requirements 10 and 11 while hosted in AWS. What methods, tools or providers … read more ›

2 Comments
04/28/16

NOREX Select IT Project Management Workshop - Tooling

Continuation of the discussion around tooling used to facilitate project, program and portfolio management. … read more ›

3 Comments
04/19/16

ITIL Training

Hi, Has anyone used a consultant for providing ITIL Training? Looking for recommendations on who to use for training and certification training? … read more ›

6 Comments
04/22/16

Archiving SharePoint Documents

Looking for tools that will archiving documents from SharePoint to file shares, then accessing them via SharePoint. … read more ›

1 Comments
04/26/16

Splunk and allsigned execution policy for scripted inputs

Splunk users: I have not posted at Norex yet but wanted to share this here. The blog entry below might prove useful for anyone looking … read more ›

0 Comments
04/22/16

Anyone interested in buying a Edgewave NGFW appliance?

A year ago we bought a next generation firewall (NGFW) appliance from Edgewave (appliance model -6330 - 300GB) to replace our old Cisco firewall. We … read more ›

1 Comments
04/06/16

Splunk and Secureworks

any members using Splunk for centralized syslog and also Secureworks. Would like to talk about that interface design and how its working. … read more ›

3 Comments
04/12/16

PC Tools for Mainframe Development

Looking for experiences/recommendations using PC tools like Microfocus Cobol and IBM Rational, or any alternatives, to increase mainframe programmer productivity. … read more ›

2 Comments
04/14/16

Intranet Consultant

Has anyone used a company to help them build their intranet? If so, who did you use and would you recommend them? … read more ›

4 Comments
04/20/16

Automated Conversion of IDMS DBMS

Does anyone have vendor experience with automated conversion of their CA IDMS database to a relational DBMS? We are looking at doing this and would … read more ›

0 Comments
04/06/16

Device Hardening Policy

windows 7 and server 2012 device hardening document … read more ›

2 Comments
04/19/16

EPS Viewer

We have a number of users who need to view/resize EPS files. Most users use Adobe Photoshop Elements for this. For viewing only, we have … read more ›

0 Comments
04/12/16

SSAE16

Does anyone have policy regarding SSAE16 requirements? I am hoping to develop policy to require contractually a SSAE16 SOC2 Type2 on any cloud provider that … read more ›

3 Comments
03/31/16

Yammer - Looking for feedback if its worth rolling out.

Our comms team is looking for an internal social meeting tool to communicate outside of email. Currently we use box as document sharing. Yammer is … read more ›

5 Comments
03/07/16

RFP and ICE for Video Surveillance System (cameras)

We are a transit agency with two rail systems and a large bus system. Currently, the two trains have similar video surveillance systems which are … read more ›

2 Comments
04/04/16

OpenDrive for Business Cloud Storage

Greetings. My organization is starting to evaluate Cloud Storage Options, and one we are interested in is OpenDrive. Has anyone came across, or used their … read more ›

3 Comments
04/11/16

PCI DSS training for POS employee

I am looking for a PCI DSS training for POS employee (2 or 3 pages that cover PCI DSS 9.9). Does anyone have anything to … read more ›

0 Comments
03/24/16

Transition to Cisco Jabber Softphone Solution

Has anyone transitioned their staff from regular hard phones at their desk to the Cisco Jabber Softphone solution? We have been going through this transition … read more ›

1 Comments
03/03/16

BYOD for laptops and accessories (monitor, keyboard, mouse, etc.)

What are experiences with companies either allowing or disallowing BYOD accessories? 1.) Policies around this 2.) Purchase and licensing 3.) Supportability (incompatible drivers, pointing fingers) … read more ›

1 Comments
04/04/16

Temporary Helpdesk for Outlook Needed

Does anyone have a company they have used for temporary helpdesk augmentation? We're in the process of moving from Novell GroupWise to Microsoft Outlook (Office … read more ›

1 Comments
03/22/16

How to survey Cell Signal at remote locations

With the advances of Cell routers and the underlying cell data networks improving, we have found ourselves deploying more of these devices to support our … read more ›

2 Comments
03/24/16

What Audio/Video Installers do you use?

I am curious what companies people are using to do Audio/Video installs? We need to move a conference room and wondering who you hire to … read more ›

5 Comments
03/23/16

Document Retention and Destruction - 4 Question Questionairre

Hello everyone, We are doing a deep dive into our current document management, retention and destruction practices and would like to take a few moments … read more ›

3 Comments
03/30/16

Using Boston Workstation to Automate Browser-based Application

Looking for members who have experience using Boston Workstation to automate a browser-based application. We have been successful at using it to automate Meditech 5.67 … read more ›

0 Comments
03/29/16

Has anyone used a third party VPN solution on AWS?

The AWS VPN service does not provide a feature that we need: a NATd VPN. Have you used a third party VPN at AWS that … read more ›

3 Comments
03/29/16

Accounting Software for Small/Medium Size Companies

Looking for recommendations for accounting software (cloud based or not) that will work with foreign currency for small / medium companies. … read more ›

0 Comments
03/03/16

Troubleshooting scenarios and skill tests

We are looking to hire a new technician soon, and want to implement a "lab" or "troubleshooting scenario" into our interview process to get a … read more ›

2 Comments
03/23/16

Guiding Principles for decision making - Service Desk

I'm wondering what others are using for guiding principles when making different decision for the Service Desk? The decision could be anything from do we … read more ›

1 Comments
03/16/16

IT Budget as a percent of total revenue

I am interested in member feedback on your percent of IT spend in relation to total annual revenue. Also, the relationship of IT staff count … read more ›

5 Comments
03/25/16

Conference Calling

A lot more Departments here are wanting to hold conference calls. We have a couple of "hot" numbers available but are looking into a way … read more ›

1 Comments
03/07/16

Employee Access

Wondering if anyone is willing to share some of their approaches to providing employee (especially non-information worker/production worker) access to corporate personal information. We are … read more ›

1 Comments
03/10/16

Global Standard Anti-Virus

We are looking at options to replace out Client Side Anti-Virus Application. We are looking to see who has deployed AV on a Global Scale? … read more ›

2 Comments
02/29/16

Firewall - Palo Alto vs Check Point

We are evaluating Palo Alto and Check Point as a replacement firewall. Looking for feedback on these devices. … read more ›

1 Comments
03/22/16

Looking for anyone that has either made a sole source justification for OpenDNS or created an RFP for OpenDNS type services

Looking for anyone that has either made a sole source justification for OpenDNS or created an RFP for OpenDNS type services. Thanks in advance! … read more ›

1 Comments
03/03/16

E-discovery / Litigation Hold Software

Looking for information around Software/Tools that are used in larger Fortune 500 companies, specifically looking for information Guidance Software's E-Discovery suite, other software options welcome … read more ›

5 Comments
03/08/16

Email Signatures in Office 365

We are looking for a way to easily manage email signatures in an Office 365 environment. We would like a consistent look with our company … read more ›

2 Comments
03/04/16

Executive / VIP Support in AZ

I have a remote office in AZ that we are looking to provide Executive / VIP white glove support too. I'm wondering if anyone has … read more ›

1 Comments
03/03/16

Room Manager for Sharepont

Does anyone have any vendors for managing rooms and resources in SharePoint? … read more ›

1 Comments
02/26/16

On MDM, does anybody have experience with both Airwatch and Mobil Iron?

Looking for pros and cons about those 2 providers. Many thanks. … read more ›

2 Comments
02/24/16

Managed Service Providers (infrastructure) in the Minneapolis area

We are contemplating a managed services partner in the Twin Cities for our infrastructure services (VM ware, Citrix, SAN, etc.) Any suggestions would be greatly … read more ›

1 Comments
02/18/16

Large-volume Print technology and services selection

An upcoming effort is asking that we look at alternatives to Xerox (our current vendor) for large-volume print technologies and services. We're seeking members that … read more ›

7 Comments
02/16/16

Data Integration (Talend, SAS, etc.) Hourly Rate

Can anyone share their thoughts on hourly rates for Talend/SAS/Informatica/etc. developers? Do certain Data Integration solutions tend to mean more expensive developers? Or is it … read more ›

0 Comments
08/02/17

Panel Interview questions for an IT Manager

I am looking for list of questions that I can use for a panel interview for an IT Manager. … read more ›

1 Comments
Closed Topic
08/23/17

OneDrive for Business Implementation

Lessons learned in implementation of One Drive for Business to standardize as information sharing tool in municipal setting to replace multiple tools floating around and … read more ›

1 Comments
Closed Topic
08/10/17

OCR Solution that works within SharePoint

Seeking recommendations for an OCR solution that works within SharePoint. A member has several PDFs that they need to make searchable within SharePoint. … read more ›

3 Comments
Closed Topic
08/17/17

Web Application Firewall

We are working on implementing a Web Application Firewall in our environment and we’re struggling with how to handle roles and responsibilities. Vendor consulting is … read more ›

1 Comments
Closed Topic
08/17/17

Security Certificate Management

How are other organizations handling security certificate management? Any information on tools or services would be appreciated. … read more ›

2 Comments
Closed Topic
08/16/17

Best Practices Document for Developers

Do you have any “Best Practices” document for developers on how to manage/organize their work on servers? Something like • Do not create any user … read more ›

1 Comments
Closed Topic
08/03/17

VDI Implementation Vendor Recommendations

Has anyone used any of the companies below for a VDI Implementation? • Heartland Business Systems • Digicorp, Inc • MTM Technologies • Emergent Networks … read more ›

3 Comments
Closed Topic
08/10/17

Comparison between MobileIron and AirWatch

A member is looking for any documentation comparing MobileIron and AirWatch specifically. … read more ›

3 Comments
Closed Topic
08/11/17

Cloud Security Administrator

Has your organization hired a Cloud Security Administrator and if so, what does their job description look like? … read more ›

1 Comments
Closed Topic
07/25/17

Internal Software audit process to identify cost savings

I am soliciting for a methodology to perform an internal software audit identifying potential cost savings? We use Sassafras K2 as our software management tool. … read more ›

2 Comments
Closed Topic
07/25/17

Publishing a University's standard image to faculty and staff

I am looking into publishing the University's standard image to faculty and staff. By creating approved packages using SCCM for University education and staff departments, … read more ›

2 Comments
Closed Topic
07/25/17

Dell's Computer System Imaging Service

Are there any other Higher Education members (or others) using Dell's Computer System Imaging Service that can share their experiences. … read more ›

2 Comments
Closed Topic
08/01/17

Managed Service Provider Recommendations

We’re looking for a managed IT service provider reference in the Southern California area for a 25-person office. Any recommendations? … read more ›

1 Comments
Closed Topic
08/02/17

Process Control Test/Training Systems

Do any manufacturing members have test / training systems for Process Control? We have test instances for ERP, MES, and MMS, but not for our … read more ›

2 Comments
Closed Topic
08/02/17

KnowBe4 vs. PhishMe

Has anyone compared KnowBe4 with PhishMe and/or switched from one to the other? I’m looking for a recommendation for one over the over and why … read more ›

3 Comments
Closed Topic
04/25/17

Ticket Management Practices

I am looking for input on Ticket Management practices in a company that leans towards ITIL but has not staffed a true Service Desk where … read more ›

1 Comments
Closed Topic
07/26/17

Microsoft Project Online

A member would like to connect with others (particularly government entities) who are using Microsoft Project Online. Please share the experiences you've had with this … read more ›

2 Comments
Closed Topic
07/19/17

Enterprise Printers - recommendation needed

Looking for feedback on enterprise printers. Currently we have older HP printers which have served us well for the past several years, more recently we … read more ›

2 Comments
Closed Topic
07/18/17

Cloud Metrics

What metrics are others tracking when it comes to cloud? Not SLA type metrics, but metrics that track cloud adoption, productivity/efficiency gains, etc. … read more ›

3 Comments
Closed Topic
07/14/17

ServiceNow Express

We currently use ServiceNow Express as our Help Desk software. We were told this week that the Express version of ServiceNow is being converted to … read more ›

2 Comments
Closed Topic
07/19/17

Security Risk Assessment for Mobile Devices

I would like to know if anyone has done Security Risk Assessment for Mobile Devices. Does anyone have a document or template that they can … read more ›

2 Comments
Closed Topic
07/17/17

Email Authenticity Guarantee

We send out corporate communications to users related to system status or upcoming system maintenance. Is there a way to guarantee the authenticity of the … read more ›

3 Comments
Closed Topic
07/13/17

Ticketing System Requirements

We are going to replace our ticketing system and we are listing our requirements for the replacement system. We were wondering what others listed as … read more ›

2 Comments
Closed Topic
07/11/17

Active Directory Replication Issue

Looking to resolve an Active Directory replication issue. Specifically, we had 3 domain controllers and one is no longer available. Since it's not available we … read more ›

2 Comments
Closed Topic
07/11/17

HR Workflows for Onboarding/Off Boarding

Looking for Human Resource Workflows for Onboarding/Offboarding electronically to be used at several locations. … read more ›

2 Comments
Closed Topic
07/07/17

Revamping an Organization's Many GPO's

Looking for anything you have on revamping an organization's GPO's to streamline for users. … read more ›

1 Comments
Closed Topic
07/05/17

Varonis DatAdvantage

Do others use Varonis DatAdvantage to help audit users, groups, file permissions and data classification tools to help auditing by automatically detecting and correct changes … read more ›

3 Comments
Closed Topic
08/01/17

CRM Vendors

Looking for industry leaders who specialize in Omni-Channel Management and CRM enterprise level capabilities. Our organization will be sending out an RFP and we need … read more ›

2 Comments
Closed Topic
08/02/17

MobileIron Experiences

A member is researching Mobile Device Management solutions and would like to have a discussion with members who are using MobileIron. read more ›

1 Comments
Closed Topic
07/26/17

Electronic Health Records Application

Is anyone using eClinicalWorks (Electronic Health Records Application)? … read more ›

1 Comments
Closed Topic
07/21/17

System architecture mapping software

What are others using for system architecture mapping software. Specifically, we are looking for a mapping software that can be robust enough to identify high … read more ›

3 Comments
Closed Topic
07/17/17

IT Risk Assessment

I’m looking for a plan to guide me in performing an audit and also lists or SCSEMs (or MOT’s using NIST terminology) about what to … read more ›

1 Comments
Closed Topic
07/24/17

Citizen Development Guidelines / Standards

A member is looking for another organization that has successfully implemented “Citizen Development” or “Business Lead” Application development to share their guidelines/principles/standards for this practice. … read more ›

1 Comments
Closed Topic
07/21/17

Authentication for O365

A member is looking for some guidance: They enabled Windows Integrated Authentication (WIA) for Google Chrome because users were prompted twice when logging into O365 … read more ›

3 Comments
Closed Topic
07/05/17

Blocking Calls From a Mobile Device

A member is looking for feedback regarding how to block calls (with NO caller ID) from coming to your mobile number. … read more ›

4 Comments
Closed Topic
06/14/17

Best Practices for Email eDiscovery and Litigation Holds

Looking for members who have experience in the area of email eDiscovery and litigation holds, and can share some best practice ideas to help build … read more ›

3 Comments
Closed Topic
06/27/17

Software Sustainment Model or Plan

Does anyone have a template for project managers who are transferring software from a project state to sustain? We are looking for a Software Sustainment … read more ›

1 Comments
Closed Topic
06/13/17

Mobile Phone Case Expense and Reimbursement

Looking for a policy regarding providing a phone case for a mobile phone - What are others doing regarding reimbursement? … read more ›

1 Comments
Closed Topic
06/09/17

Change Control for Network or IT Operation Changes

Looking for documents around change control specifically around network or IT Operation changes. … read more ›

2 Comments
Closed Topic
06/06/17

SECURE Dropbox or Equivalent

Looking for a SECURE Dropbox or equivalent. Interested in a product by Varonis, and is anyone using LeapFile? … read more ›

8 Comments
Closed Topic
05/31/17

Photo Storage and Indexing

We have a large project with 5 or 6 different applications needing to take photos, index them, store and retrieve them. We will be using … read more ›

5 Comments
Closed Topic
07/24/17

SOW for contracting project management services

Can anyone share a SOW for contracting project management services? … read more ›

1 Comments
Closed Topic
07/10/17

ITSM Service Request or Incident Request Priority Calculation

As part of Information & Technology Service Management (ITSM), I have a requirement that when clients raise a service request or incident request instead of … read more ›

4 Comments
Closed Topic
07/18/17

ServiceNow for Enterprise Service Management

Does anyone have information/feedback on the ServiceNow tool from an Enterprise Service Management perspective? There is a great deal of informaiton on it from an … read more ›

3 Comments
Closed Topic
07/20/17

WAN Optimization Tools

We’re contemplating some WAN optimization products and I love to hear from others who may be using such things. These are products that use compression … read more ›

3 Comments
Closed Topic
07/24/17

What IT Governance Structures Are Working Best For Others?

A member would like to hear from others, what IT governance structures are working best for them. … read more ›

4 Comments
Closed Topic
07/18/17

Mapping of ISO 27001, HIPAA, SOX & PCI Standards

A member is searching for a document that contains a mapping of the ISO 27001, HIPAA, SOX & PCI standards. Does anyone have something they … read more ›

2 Comments
Closed Topic
07/12/17

Options for Patching/Tracking of Laptops that are not connected to the Internal Network

A member is seeking options to cover patching and tracking of laptops that are not ever connected to the internal network. Can anyone share feedback … read more ›

2 Comments
Closed Topic
07/10/17

Cobit 5

A member would like to hear others experiences with Cobit 5. … read more ›

1 Comments
Closed Topic
06/29/17

SharePoint Compliant with 21 CFR Part 11

A member is asking if anyone has validated SharePoint to be compliant with 21 CFR part 11. Can anyone share feedback on this? … read more ›

2 Comments
Closed Topic
06/27/17

Guidelines/Governance for SharePoint Online

Does anyone have any type of guidelines or a governance in place for SharePoint Online, that they can share? … read more ›

1 Comments
Closed Topic
06/27/17

VMware Migration Tool to Upgrade VMware 5.5 to VMware 6.0, Update 2

A member is seeking experience from anyone that has used a VMware migration tool to upgrade VMware 5.5 to VMware 6.0, update 2. … read more ›

1 Comments
Closed Topic
07/20/17

USPS address validation solution

We are looking into a USPS address validation solution to integrate into the Line of Business software. There are many solutions out there and we … read more ›

3 Comments
Closed Topic
07/06/17

Web service for validating Bank (ABA) Routing Numbers

We are looking for a web service offering to validate Bank (ABA) Routing Numbers. The web service would accept as input a 9-digit routing number … read more ›

2 Comments
Closed Topic
07/18/17

New computer deployments - migrating domain user profiles

In regards to new computer deployments, what tools have others used to migrate domain user profiles from a Windows 7 machine to a Windows 10 … read more ›

6 Comments
Closed Topic
07/10/17

Microsoft Dynamics AX 2012 R2

We use Microsoft Dynamics AX 2012 R2, and our System Administrator is looking gain some insight on to how to successfully set up a development … read more ›

3 Comments
Closed Topic
06/16/17

SharePoint 2016 Tutorials

Member Question: We are getting ready to dive into the world of SharePoint and I was made the point person. I am looking for good … read more ›

1 Comments
Closed Topic
07/17/17

Alternative to JDE

We are looking for alternative to JDE. If you could provide us with the following. • Which are other similar products in the market. • … read more ›

1 Comments
Closed Topic
07/17/17

Adobe Replacement - NitroPDF users we can talk to or any other product replacement recommendations?

We are considering walking away from Adobe Pro/Std and are looking into NitroPDF. Any Norex members that have moved off that would be willing to … read more ›

2 Comments
Closed Topic
07/11/17

Veeva Vault eTMF

Are there any Veeva customers that are using the Vault eTMF solution or any customers that recently switched to using Veeva Vault eTMF? … read more ›

2 Comments
Closed Topic
06/28/17

Patch Management

I am looking for anything on Patch Management for servers. Basically, we are wanting to know how people are handling patch management as we have … read more ›

4 Comments
Closed Topic
06/20/17

SharePoint eShare

Does anyone have policies or procedures you could share with us for: 1. SharePoint - eShare external/internal site data procedure. Hoping someone has provided how … read more ›

3 Comments
Closed Topic
07/13/17

Windows updates/patches for Lync/Skype

Is anyone using an automated process to perform monthly Windows Updates/Patches to their Microsoft Lync 2013 or Skype for Business 2015 servers? Interested in more … read more ›

1 Comments
Closed Topic
07/10/17

Staffing Statistics

Request for feedback from a Non Profit Member: Need to present reliable staffing statistics from a credible source to my Executive Committee. In particular these … read more ›

3 Comments
Closed Topic
07/06/17

Litigation Management Software

I want to know what vendors and solutions do others use for litigation management software? … read more ›

1 Comments
Closed Topic
07/06/17

Recommendations for Learning Management Systems (LMS)

What Learning Management Systems are members using? Which ones would you recommend and which ones would you avoid? … read more ›

3 Comments
Closed Topic
07/07/17

ERP User Role Management

We currently have a very manual request process for ERP user role management. How do other organizations deal with SAP/Oracle (etc.) user role management? Looking … read more ›

3 Comments
Closed Topic
07/05/17

Cloud Based Spam Filter Services

A member is looking for feedback regarding cloud based SPAM filter services in the areas of: ease of implementation spam filter accuracy performance false positives … read more ›

3 Comments
Closed Topic
07/05/17

New York Regulation for Cybersecurity Program and Policy

A member is looking for a template that financial companies are developing as a part of the New York regulation for Cybersecurity Program and Cybersecurity … read more ›

1 Comments
Closed Topic
05/01/17

Overall Workflow Template Needed

A member is looking for an overall workflow template to document processes. It needs to show who is involved, who is responsible, who does it … read more ›

3 Comments
Closed Topic
07/05/17

AirWatch and Shavlik Patch

A member will soon implement AirWatch and Shavlik Patch and would like to network with members who currently have one or both of these solutions … read more ›

4 Comments
Closed Topic
07/06/17

Anti-Virus in a VDI Environment

We have a XenApp environment and want to know what Anti-Virus solutions are commonly used or recommended. We are currently using XenServer 6.5 hypervisor, Server … read more ›

2 Comments
Closed Topic
07/05/17

ID Badges

For transit organizations, we are in need for some ID card vendors that can be encoded, and work with the Zebra printers and fare boxes. … read more ›

1 Comments
Closed Topic
07/05/17

EU GDPR (General Data Protection Regulation)

Looking for information,lessons learned,templates, etc for EU GDPR? I am trying to learn as much as possible about GDPR to ensure we are fully in … read more ›

1 Comments
Closed Topic
07/05/17

Software to Create Corporate Self-Service Forms

I am working on a project to revamp corporate forms we host on our intranet. We will be looking for a new software platform to … read more ›

3 Comments
Closed Topic
07/05/17

Cloud RFP and vendor selection

Does anyone have an RFP or vendor selection criteria for Virtual Private Cloud, Private Cloud, Public Cloud and On-Prem hosting and infrastructure? … read more ›

1 Comments
Closed Topic
06/29/17

Mimecast Product Features

We recently implemented Mimecast for filtering spam and junk mail along with archiving. It has other features like quarantining links and attachments to make sure … read more ›

3 Comments
Closed Topic
06/29/17

Remote Access solutions for iOS devices

Member Question: We use MobileIron as our MDM. We have iOS devices: iPhones and iPads. MobileIron has a product called Help@Work that allows you to … read more ›

1 Comments
Closed Topic
06/21/17

Windows update issue

We are currently in the process of testing workstation patch deployment and management using WSUS. We are having an issue where our Windows 8.1 and … read more ›

7 Comments
Closed Topic
06/21/17

Account Consultants Interview Questions

Does anyone have an outline of interview questions for an Account Consultant that they can share? We are now hiring/filling positions for Account Reps for … read more ›

2 Comments
Closed Topic
06/14/17

Software for handling Receivables

What software products are others using for handling receivables that allow you to process on a tablet/laptop without an Internet connection? … read more ›

1 Comments
Closed Topic
06/07/17

Business Intelligence Tools

Has anyone has done an assessment of different Business Intelligence (BI) systems available on the market? In particular, it would be beneficial to see an … read more ›

1 Comments
Closed Topic
06/14/17

Android Mobile Device Setup and Reset for Terminated Employees

What process do you use to reset android mobile devices when an employee leaves? I don’t like our current setup process because we allow users … read more ›

5 Comments
Closed Topic
06/23/17

LogRhythm

We are looking to purchase LogRhythm and are wondering if there is a member that recently purchased and is now using LogRhythm. We would like … read more ›

1 Comments
Closed Topic
06/22/17

Managed Switches & Wireless Access Points

We currently use Adtran 1238s and Adtran AP160s for our managed switches and wireless access points. We are looking at replacing them in near future … read more ›

4 Comments
Closed Topic
06/21/17

Windows Server Error

For a Windows server 2008 R2, x64; when attempting to upgrade to internet explorer 11, we're getting a error "Access Denied". When upgrading it attempts … read more ›

2 Comments
Closed Topic
06/13/17

Employee Separation Policies

Looking for the following: Employee separation policies, including email retention policies o How long do you keep the account after it has been disabled? o … read more ›

6 Comments
Closed Topic
06/08/17

Web Security Tools

I was wondering if the NOREX membership would be willing to share their experiences with the following products: • Blue Coat ProxySG • Cisco Web … read more ›

3 Comments
Closed Topic
06/06/17

Asset Management System

We are looking for a low-cost cloud-based asset management system to track, PCs, Notebooks, printers, servers and switches... preferably SQL-based so we can populate data … read more ›

3 Comments
Closed Topic
06/20/17

Cyber Security Tabletop Exercises

Does anyone have cyber security tabletop exercises they can share? … read more ›

3 Comments
Closed Topic
06/29/17

Call tracking software needed

We recently went to a new Cisco VoIP phone system and do not have call tracking capabilities. We are reviewing software that will work with … read more ›

7 Comments
Closed Topic
05/24/17

Office 365 and Google Apps Coexistence Tool

Looking for a recommendation for a coexistence tool to share calendar free/busy time and contacts between Google Apps and O365. And we have a very … read more ›

1 Comments
Closed Topic
05/11/17

Compensation Study

Looking for a compensation study for our IT shop. The study would give job descriptions and an expected salary for each position. Making sure if … read more ›

1 Comments
Closed Topic
05/10/17

Multiple Domains to Single Domain - Lessons Learned

A member is looking for information regarding moving from multiple domains to a single domain. They are interested in experiences, lessons learned and how it's … read more ›

1 Comments
Closed Topic
06/02/17

Hosted Customer Contact Center Solutions

We are currently evaluating three tools, PureConnect by Genesys, inContact and Geomant. (We are evaluating a hosted / Cloud based implementation, not on-premise.) As we … read more ›

1 Comments
Closed Topic
05/23/17

Crisis Management Education

How do others educate executive management with regards to opportunity costs and prioritization for crisis management? … read more ›

3 Comments
Closed Topic
06/19/17

Azure Information Protection

What successes are you having with implementing Azure Information Protection (AIP)? … read more ›

1 Comments
Closed Topic
05/08/17

Active Directory Upgrade

We are considering an upgrade from Active Directory functional level 2008R2 and we are thinking of going to Active Directory 2016. We are looking to … read more ›

1 Comments
Closed Topic
05/08/17

Hosted/Cloud Warehouse Management Systems

A member is seeking recommendations on Warehouse Management systems that are hosted/cloud based. … read more ›

1 Comments
Closed Topic
05/08/17

Asterisk Based Phone System

A member would like to network, regarding reporting, with other organizations that use an Asterisk based phone system. … read more ›

3 Comments
Closed Topic
05/02/17

Symantec End Point Upgrade

We are looking to upgrade our Symantec End Point protection to version 14.X. Can anyone share information? … read more ›

4 Comments
Closed Topic
06/13/17

VMware vCloud Air Experiences

A member is actively looking at the VMware vCloud Air solution for general storage and VM management and would like to hear about other organization's … read more ›

2 Comments
Closed Topic
05/24/17

RFP for Workers Compensation Software

A member is looking for an RFP for Workers Compensation Software. Any help is greatly appreciated. … read more ›

1 Comments
Closed Topic
05/25/17

Need help with InfoPath form and SharePoint List

We have an InfoPath form that submits to a SharePoint list. When the form is submitted, three triggers occur: • The user is directed back … read more ›

3 Comments
Closed Topic
06/06/17

Forcepoint Experiences

A member is considering replacing their current web filtering application, Websense, with Forcepoint (who bought Websense.) They are looking for feedback on other member's experiences … read more ›

3 Comments
Closed Topic
06/07/17

Recruiting a Business Intelligence Developer

We’re looking to recruit a BI developer, and we’re having difficulty finding a qualified candidate. Does anyone have suggestions for ways to recruit qualified BI … read more ›

4 Comments
Closed Topic
06/01/17

WAN restructuring

We are looking to start the process of restructuring our WAN. We’re looking for any recommendations for a vendor agnostic consultant to help with requirements … read more ›

2 Comments
Closed Topic
06/01/17

Moving to a VoIP solution

We are looking to start the process of moving to a VoIP solution and putting the project out to bid. We’re looking for any recommendations … read more ›

3 Comments
Closed Topic
05/24/17

Manufacturing Application Support Specialist

I am looking for a job description for a Shop Floor / Manufacturing Application support specialist. We’re looking for a sample of something that includes … read more ›

1 Comments
Closed Topic
05/22/17

Patch Management Best Practices

Given the WannaCry ransomware that was wreaking havoc recently. I am looking for best practices for server patching. We have SCCM. I would like to … read more ›

3 Comments
Closed Topic
05/18/17

Microsoft Office Licensing Policy

In a setup where I as a user have MS Office Professional Plus on my device would like to remote in another device that has … read more ›

3 Comments
Closed Topic
05/11/17

IT Budget Allocation

I’m looking for feedback regarding IT budgets and how they are being allocated within the company? Or is IT typically being treated as one big … read more ›

4 Comments
Closed Topic
05/10/17

ERP vs. Best of Breed Systems

We are kicking off an soft initiative to re-evaluate the decision that we made 8+ years ago to go with Best of Breed systems vs. … read more ›

2 Comments
Closed Topic
05/26/17

Data Scientist Recruitment Website Recommendations

I’m looking for recommendations on where to post our data scientist job description. What IT recruitment websites, data scientist online networks, etc. would members recommend … read more ›

3 Comments
Closed Topic
05/09/17

Cisco ACI and Cisco ISE

We have just kicked off a security initiative and purchased security hardware for our servers. We are now looking for some help with installation and … read more ›

1 Comments
Closed Topic
05/17/17

Dark WEB Policy

Does anyone have a policy that is written to expressly prohibit the use of TOR, TAILS, etc. on the corporate network? We have a general … read more ›

4 Comments
Closed Topic
05/23/17

eDiscovery Tools

I am starting to research eDiscovery tools. What tools do other members use and recommend for eDiscovery? … read more ›

5 Comments
Closed Topic
05/16/17

Vendor Recommendations for Legacy Backup Tape Conversion

We have backup tapes going back fifteen years, with no way to read or access the information. We need a vendor who will convert those … read more ›

1 Comments
Closed Topic
05/31/17

Document Management System

Looking for recommendations for a (preferably cloud) Document Management System. There are a few requirements that we have: • Must be hosted in Canada for … read more ›

2 Comments
Closed Topic
05/26/17

Cyber Security Financial Risk

I am looking for documentation or information regarding financial risk associated with Cyber Security. … read more ›

2 Comments
Closed Topic
05/22/17

ITIL Service Book Tool

Have any members created an ITIL Service Book for their Data Center? Is there a tool to purchase or something to share? … read more ›

3 Comments
Closed Topic
05/18/17

Video Conference Systems - Zoom

We are looking into a video conference system for the home and remote offices. We are looking at Zoom. Are there any members using Zoom … read more ›

1 Comments
Closed Topic
05/08/17

ISO 22301 or 27001

As a B2C SaaS company with about 50% of our customers outside the US, we are grappling with how best to implement ISO 22301 or … read more ›

1 Comments
Closed Topic
06/01/17

DarkTrace Experiences

A member would like to hear about other organization's experiences with DarkTrace. … read more ›

3 Comments
Closed Topic
05/30/17

Cost Per Employee for Information Technology Services

A member is seeking a document which covers the cost per employee for IT services ( ie Software, hardware, support, etc. ) … read more ›

1 Comments
Closed Topic
07/07/17

Recommendations for Wireless Service Help Desk Provider

We currently employ a provider that provides agents to handle mobile device ordering, mobile plan management, and mobile device support to our employees. They specialize … read more ›

3 Comments
Closed Topic
05/30/17

Support for Barcode Technology

A member would like to speak with others about support for barcode technology in their manufacturing locations. They will be new to scanning and have … read more ›

2 Comments
Closed Topic
05/30/17

Hiring a CISO - feedback needed

A member is considering hiring a Chief Information Security Officer and would like to hear from others who have one. How many employees did you … read more ›

3 Comments
Closed Topic
05/22/17

Certified Cloud Security Professional

The value of the CISSP cert is well established. What are the thoughts among organizations and individuals on the fairly new Certified Cloud Security Professional … read more ›

2 Comments
Closed Topic
05/01/17

Ticketing System Recommendations For ITIL Shops

A member is reviewing ticketing systems and would like to get a feel for what else is out there and effective for other ITIL Shops. … read more ›

4 Comments
Closed Topic
04/25/17

Migrate to Azure Resource Manager

Does anyone have advice or lessons learned on migrating to Azure Resource Manager from Azure classic? … read more ›

2 Comments
Closed Topic
04/25/17

Kronos Timekeeper

Does anyone have documentation on Kronos Timekeeper 8. Examples would be: How to punch in at the lock; how to swipe your badge; how to … read more ›

2 Comments
Closed Topic
04/18/17

Mapping Agile to Waterfall Phases for Budgeting Purposes

Those of us who track, report, and manage budget at a line level for Agile projects are often forced into tracking the budget the way … read more ›

3 Comments
Closed Topic
04/18/17

Government CIO

For 2018, what are the three most IT challenges faced by Government CIO's? … read more ›

4 Comments
Closed Topic
04/18/17

Upgrades for Windows 10

Has anyone successfully performed in-place upgrades to Windows 10 of virtual machines running Windows Enterprise edition? … read more ›

1 Comments
Closed Topic
04/14/17

Software Compliance Policy

We are looking for a simple policy addressing software compliance that what is installed on a desktop is purchased by the organization and anything else … read more ›

2 Comments
Closed Topic
04/10/17

Replacing Websense (now Forcepoint) with another Web Filtering Solution

Has anyone replaced Websense (now Forcepoint) with another web filtering and monitoring solution? And are you happy with your replacement? … read more ›

3 Comments
Closed Topic
04/03/17

Hosted Voice Contact Center Solutions

I'm looking for feedback/references for 2 vendors for hosted voice contact center solutions - InContact and Interactive Intelligence. I'm curious about the speed and accuracy … read more ›

2 Comments
Closed Topic
05/26/17

MS Dynamics AX Developer & Relationship Manager Job Description Needed

A member is looking for a MS Dynamics AX Developer & Relationship Manager Job Description. … read more ›

2 Comments
Closed Topic
05/26/17

Migrating Away from Office 365

Has anyone migrated away from Office 365, or considering moving away? If so, can you share your reasons? A member that has not yet moved … read more ›

1 Comments
Closed Topic
05/24/17

Ransomware Mitigation Plan or Procedure

A member is searching for a document that is specific to ransomware, a ransomware mitigation plan or procedure of some type. They want some type … read more ›

4 Comments
Closed Topic
05/23/17

Microsoft Updates for Servers

A member is asking how others approach their weekly Microsoft updates for servers. They have 50-60 servers that require updates every week when Microsoft pushes … read more ›

6 Comments
Closed Topic
05/17/17

Microsoft Server Licensing in the virtual world

A member would like to hear how others are handling MS server licensing in the virtual world. … read more ›

5 Comments
Closed Topic
05/23/17

Recovery Strategy

If a recovery strategy includes working from home, what is the device used (company owned laptop, thin client, personal home device or something else)? … read more ›

1 Comments
Closed Topic
05/23/17

ERP Integration RFP

Looking for a template for an ERP Integration RFP. … read more ›

1 Comments
Closed Topic
05/24/17

Mobile Device Management Experiences

A member is interested in opinions on MDM (mobile device management solutions, particularly Meraki and Intune … read more ›

1 Comments
Closed Topic
05/19/17

Veritas and Symantec Sales Rep Recommendations

A member is looking for good,reliable and trusted sales rep contacts at Veritas and at Symantec to help bridge some relationships for a recent acquisition. … read more ›

1 Comments
Closed Topic
05/19/17

Sophos Intercept X

Looking for members who have experience with Sophos Intercept X endpoint security or antivirus software. A member would like to get feedback on how it … read more ›

2 Comments
Closed Topic
03/30/17

IT Contract Review

We are finding that reviewing our IT contracts has changed a bit with the addition of cloud options, new methods of storing/moving data, etc. I … read more ›

4 Comments
Closed Topic
05/17/17

Manufacturer's Centralized Maintenance Management System Experiences

A member is looking at a new Centralized Maintenance Management System that has the capability of interfacing to their ERP System and has mobility options … read more ›

3 Comments
Closed Topic
05/16/17

Outsourcing After Hours Help Desk

An East Coast member is looking for vendor recommendations for outsourcing after hours Help Desk. … read more ›

3 Comments
Closed Topic
05/03/17

Office 365 Development Environment

Do any members have an Office 365 Development Environment? If so, what factors led you in that direction? … read more ›

1 Comments
Closed Topic
04/26/17

Board / Staff Report Solution

I there s a solution that others use for creation and workflow on board or staff reports for Board Meetings? We are seeing if there … read more ›

1 Comments
Closed Topic
05/08/17

MS Windows 10 Licensing - Current Branch or Long Term Service Branch?

A member is seeking information/recommendations on whether to choose Current Branch or Long Term Service Branch for MS Windows 10 Licensing. … read more ›

1 Comments
Closed Topic
05/01/17

Robotic Process Automation Software

A member is searching for a replacement vendor for their current provider, for a Robotic Process Automation (RPA) application to automate the updating of customer … read more ›

2 Comments
Closed Topic
05/01/17

Issues with OneDrive

A member is having problems with OneDrive disconnecting after 24 hours. Can anyone share some feedback on this issue? … read more ›

4 Comments
Closed Topic
04/27/17

Citrix XenDesktop with nVidia GRID vGPU Cards

A member is asking if anyone can share their experience using Citrix XenDesktop with nVidia GRID vGPU cards. … read more ›

2 Comments
Closed Topic
04/26/17

Job Description - Manage Security Camera Deployment & Maintenance

A member is searching for a job description around a role that manages security camera deployment and maintenance. (not the actual watching of footage or … read more ›

1 Comments
Closed Topic
04/24/17

SolarWinds Modules: UDT, IPAM, NCM, NPM

A member is getting ready to deploy SolarWinds in their environment, and would like to chat with others that have experience with modules UDT, IPAM, … read more ›

3 Comments
Closed Topic
04/19/17

Available Grants, Vendor Recommendations for 800 MHz Radio System Upgrade

A government member is preparing to enter into a large project to upgrade their 800 MHz radio system. They would like to see if there … read more ›

1 Comments
Closed Topic
04/14/17

Wired Rack Sensors for Temp/Humidity in a Data Center Rack

A member is seeking recommendations around wired rack sensors for temp/humidity in a data center rack. Ideally, units that don't require buying new power distribution … read more ›

6 Comments
Closed Topic
04/13/17

BitLocker Implementation

A member is asking to speak with others regarding a BitLocker implementation. They are seeking some type of project plan that might show hours worked, … read more ›

2 Comments
Closed Topic
03/31/17

Seeking guidance for Device & Media Control Policy mandated by HIPAA Regulations

A member is seeking guidance for their Device & Media Control policy with the following HIPAA regulatory references: 164.310(d)(1) - Device and media controls, 164.310(d)(2)(i) … read more ›

1 Comments
Closed Topic
03/30/17

System backup procedures and backup retention policies

I am looking for documents that speak about documenting and performing system backups? I would also like to know what others are doing for their … read more ›

3 Comments
Closed Topic
05/01/17

Project Go Live Readiness Assessment

Does anyone have information on Project Go Live Readiness Assessments? … read more ›

5 Comments
Closed Topic
05/01/17

Viewpoint Vista

Looking for other users of the ERP Viewpoint Vista. Would like to talk about the Project Management (PM) module specifically but also lessons learned, best … read more ›

1 Comments
Closed Topic
04/25/17

Email Signatures

Looking for information on corporate email signatures, specifically concerning embedded images that turn to attachments when a user is using an iPhone to reply to … read more ›

2 Comments
Closed Topic
04/17/17

Mobile Use Reimbursement Statistics

I am reviewing some of our corporate policies related to BYOD and use of personal mobile devices in our company and would like to poll … read more ›

2 Comments
Closed Topic
04/11/17

Security Cameras

Does anyone have experience with security cameras by Hikvision? … read more ›

1 Comments
Closed Topic
04/03/17

Fax Solution Alternatives

Looking for an alternative to RightFax. Are there any members in Canada who have a cloud based or IP based fax solution that integrates with … read more ›

3 Comments
Closed Topic
04/28/17

Identity Governance Solutions Feedback Needed

We are conducting an RFP on Identity Governance solutions. Anyone with experience with one of the following that had positive or negative experience, would be … read more ›

1 Comments
Closed Topic
03/29/17

Enterprise File Synchronization & Sharing (EFSS)

A member is seeking other's experiences with Enterprise File Synchronization and Sharing (EFSS) platforms. Especially, solutions from vendors other than Microsoft or Google. Can anyone … read more ›

5 Comments
Closed Topic
03/22/17

Cloud Services IT Charter

We are looking for an IT Charter that has addressed IT’s role in regard to Cloud based services. Users these days empower themselves, because Cloud … read more ›

1 Comments
Closed Topic
03/21/17

Citrix VPN or F5

We are looking into replacing our current VPN/remote access solution for our end users and vendors. We have narrowed down our search to either Citrix … read more ›

5 Comments
Closed Topic
05/08/17

IT Steering Committee

A member is looking to relaunch their IT Steering Committee/Cabinet. Does anyone have a successful IT committee/cabinet? If so, what made it successful? Are you … read more ›

3 Comments
Closed Topic
05/04/17

Vishing (Voice Phishing)

What services, best practices and/or solutions are others using to address Vishing exploits? … read more ›

2 Comments
Closed Topic
05/02/17

Help with Design Document for Windows 10

Has anyone created a design document for Windows 10? Looking for a document to highlight GPO settings, BitLocker, user segmentation, etc. … read more ›

2 Comments
Closed Topic
05/01/17

Data Center Assessment

A member would like to procure someone to perform a data center assessment; assess power and cooling capacity, identify areas of risk, etc. Looking for … read more ›

4 Comments
Closed Topic
05/01/17

Email Retention

Please share feedback to the following questions regarding email retention: 1. Is email older than the retention period automatically deleted? (yes/no) 2. Do you provide … read more ›

3 Comments
Closed Topic
04/18/17

Win10 with VDI/VIEW corruption

we are seeing corruption with our Win10 running under View. We don't have as many native Win10 yet running so trying to determine if unique … read more ›

2 Comments
Closed Topic
04/18/17

Agile Tools for Remote Collaboration

I am looking for an Agile tool we can use specifically for remote collaboration. I need a tool that can be used for a team … read more ›

7 Comments
Closed Topic
05/08/17

Best Practices for Data Backup

We are currently reviewing our backup strategies for our distributed systems and databases. Do you have any information on industry best practices and strategies regarding … read more ›

1 Comments
Closed Topic
05/08/17

Application Mapping Software

Has your organization had good experiences with Application Mapping Software and if so, can you share? … read more ›

1 Comments
Closed Topic
05/01/17

Selling IP Addresses

Can anyone provide documentation/information on selling IP addresses and what the best approach is to handle this? … read more ›

3 Comments
Closed Topic
04/25/17

Communications Plans

Do you have any Citywide Communications Plans that you could share with me? It kind of overlaps between IT and Marketing. We are talking about … read more ›

1 Comments
Closed Topic
04/24/17

Cyber security risk reporting in organizations

I am looking for information on Cyber Security Risk Reporting in a large public (government) or private-industry organization (of equivalent size and complexity). More specifically: … read more ›

2 Comments
Closed Topic
04/24/17

Fax to Email

What successes, failures, etc. have others had with going from FAX to Email? Who are you using? … read more ›

1 Comments
Closed Topic
04/17/17

RFP for PC technology upgrade

We are considering outsourcing our PC technology upgrade project (PC refresh). Does anyone have a template for an RFP for outsourcing a PC upgrade? … read more ›

1 Comments
Closed Topic
04/11/17

Video Closed Captioning for ADA Compliance

I'm looking for information on tools for video closed captioning and posting video and content to the web that is ADA compliant. I'm not finding … read more ›

1 Comments
Closed Topic
04/26/17

Architecture Review Board Policies

A member is looking for example polices to aid in creating an Architecture Review Board. … read more ›

1 Comments
Closed Topic
04/24/17

Informatica Upgrade

Our organization is looking to upgrade our Linux environment from OEL5 11g to OEL7 12c. The Linux server is hosting Informatica and the client (Informatica … read more ›

1 Comments
Closed Topic
04/24/17

Console Servers

What brand of console server is your organization using for out-of-band console connections to network gear? Are you using Uplogix? If so, do you use … read more ›

2 Comments
Closed Topic
04/24/17

Remote Video Monitoring/Capture Market

Looking for vendors in the remote video monitoring/capture market who could respond to our RFI. … read more ›

1 Comments
Closed Topic
04/18/17

SharePoint and OneDrive backup solutions

Can others share their recommendations for SharePoint / OneDrive backup solutions? … read more ›

3 Comments
Closed Topic
04/04/17

Audio only conference solutions

I know many organization have done a unified communication, but we are just looking for a very stable/reliable voice only solution. Can others please share … read more ›

5 Comments
Closed Topic
04/04/17

User access audit software

We are looking for recommendations for user access audit software. When going through our annual IT audit we need to show all users have been … read more ›

3 Comments
Closed Topic
03/17/17

Cisco Jabber with Active Directory Group Message

Looking for anyone with experience using Cisco Jabber IM solution, integrated with Active Directory and using AD Distribution List groups for IM group messaging. Specifically … read more ›

1 Comments
Closed Topic
03/15/17

Connection (MoreDirect) as VAR

A member would like to speak with others who are using Connection (MoreDirect) as their VAR. Please share your experiences. … read more ›

2 Comments
Closed Topic
03/10/17

Microsoft System Center server

We need to startup a Microsoft System Center server very soon to use as our management tool for IT operations. We want it to be … read more ›

5 Comments
Closed Topic
03/10/17

Percentage of Success with Fax Solutions

A member is asking: what percentage of success seems common with fax solutions others are using. This would be calculated by counting the number of … read more ›

4 Comments
Closed Topic
03/10/17

Managed Database Service Providers

Seeking recommendations for managed database service providers. Also, has anyone worked with RDX? … read more ›

2 Comments
Closed Topic
04/18/17

Windows 10 for VDI

What fine tuning have members done to optimize Windows 10 for VDI, particularly VMware Horizon? … read more ›

1 Comments
Closed Topic
04/20/17

Getting Out of an Identitiy Management Solution Vendor Contract

A member would like feedback regarding ethical ways to get out of a 3 year vendor contract. Their requirements changed after a year of executing … read more ›

1 Comments
Closed Topic
04/10/17

Enterprise Business Architecture

Does anyone have feedback/advice regarding the start-up for an Enterprise Business Architecture program they could share? … read more ›

4 Comments
Closed Topic
04/04/17

Setup of a Service Catalog

How do you setup a Service Catalog? … read more ›

1 Comments
Closed Topic
03/23/17

Speech Recognition for Accessibility Issues

We are looking for anyone with experience implementing speech recognition software for individuals with accessibility issues. … read more ›

4 Comments
Closed Topic
04/19/17

LEAN

  1. Has anyone done any LEAN projects in your organization? If yes, what type of projects? 2. Have you implemented LEAN in your IT Department/Division?
read more ›

1 Comments
Closed Topic
04/18/17

Endpoint Software Experiences

A member is looking for feedback regarding Endpoint software. They use ESET and have not had one viral outbreak this year, however the software is … read more ›

1 Comments
Closed Topic
04/18/17

Help Desk Staff Training Plan

A member is developing a training plan for new Help Desk staff and looking example plans that other organizations use. … read more ›

1 Comments
Closed Topic
04/14/17

Threat Taxonomies for IT Security Risks

A member is curious to know if other organizations have developed threat taxonomies for IT Security Risks. While there are some examples out there from … read more ›

1 Comments
Closed Topic
04/17/17

Industrial Hygiene Risk

How are companies managing the process of Industrial Hygiene risk? In particular, what tools are you using (ERP, 3rd party off the shelf products (any … read more ›

3 Comments
Closed Topic
04/12/17

Vendor/Software recommendation needed

We have a custom employee Savings Plan application that is out dated. We need to find either a 3rd party application or a software vendor … read more ›

2 Comments
Closed Topic
04/07/17

ConnectWise Automate client management tool

A member would like to hear experiences with the client management tool Automate from ConnectWise. Trying to get a sense of whether this tool is … read more ›

1 Comments
Closed Topic
03/30/17

Office 365 - direct internet connection to Microsoft datacenters necessary?

We are considering making the move to Office 365. Our ISP told us many companies are buying a direct Internet connection to Microsoft datacenters to … read more ›

2 Comments
Closed Topic
03/14/17

Virtual desktop solutions

We are actively investigating Virtual Desktop solutions to provide a more agile, secure, and flexible end-user computing environment. This specifically is directed at our Merger … read more ›

3 Comments
Closed Topic
03/14/17

Solutions used to back-up Exchange Online implementations

We are in the process of implementing Office 365 to host our Exchange server. I am curious as to which solution companies are using to … read more ›

2 Comments
Closed Topic
04/12/17

Avaya IP Office Phone System Experiences

A member would like to hear from other organizations that use Avaya IP Office phone systems and the reporting available via the system. What kind … read more ›

2 Comments
Closed Topic
03/10/17

Legally Required Technology Policies

We are a special-purpose district agency that receives federal, state, and local funding, and I’m looking for guidance on legally-required technology policies. We have many … read more ›

3 Comments
Closed Topic
03/30/17

Backup Solutions with Replication to a Hosted Provider

We are looking into backup solutions with replication to a hosted provider. We are trying to get information on pricing and best practices. Can anyone … read more ›

3 Comments
Closed Topic
04/05/17

Electronic Communications Solutions for Senior Staff

What solutions do you use to provide board members / your most senior staff a means of messaging each other (email, etc.), including sending attachments? … read more ›

5 Comments
Closed Topic
04/03/17

Electronic Signature and Stamps

Looking for use of electronic signature and stamps on building plans/change documents. I am looking for any verbiage that someone may have used for the … read more ›

1 Comments
Closed Topic
03/13/17

Level 1 Help Desk Service

We are parting ways with our current Level 1 Help Desk service provider. I’m wondering if others in the NOREX community have good Help Desk … read more ›

4 Comments
Closed Topic
03/13/17

Deploying Android Apps

How do others deploy Android Apps just for internal users? … read more ›

2 Comments
Closed Topic
03/09/17

Project Plans for small to medium-sized businesses

I'm looking for examples of project plans that work for a mid-size (small to medium-sized) company that does not have a separate PMO. Also, I … read more ›

2 Comments
Closed Topic
03/06/17

OneDrive Sync Client Unpredictable Updates

Does anyone else have issues with the unpredictable aspects of OneDrive sync client? We’re having issues with the OneDrive sync client updating without warning. We … read more ›

5 Comments
Closed Topic
03/01/17

iPhone Reset Protocols

We have a company iPhone that belonged to an employee that was terminated from his position, and refuses to provide the login credentials to unlock … read more ›

6 Comments
Closed Topic
02/22/17

Flight Information via GPS

Has anyone worked with a company that tracks flight information? We’re ultimately looking for a company that can capture flight information via GPS (for example, … read more ›

7 Comments
Closed Topic
04/03/17

Crayon, The Software Experts

Has your organization utilized Crayon, The Software Experts for managing software licenses, subscriptions, maintenance, etc. … read more ›

1 Comments
Closed Topic
03/14/17

Prioritizing Video Traffic

We are starting to use a video application to communicate between our offices. We are looking to see if any members have found a way … read more ›

2 Comments
Closed Topic
03/13/17

Policy Management Solutions

Have any members deployed Policy Management solutions, such as Archer, Process Unity, etc? If so, how has it worked? … read more ›

3 Comments
Closed Topic
03/29/17

SharePoint Online

I would like to connect with organization that use SharePoint Online as their primary file store utilizing Office 365 online. In other words, I would … read more ›

3 Comments
Closed Topic
03/22/17

Network Administration

We are looking into outsourcing our networking needs instead of hiring a network admin. We would want the vendor to monitor our network and make … read more ›

3 Comments
Closed Topic
03/24/17

SLA Verbiage for Copy/Printer Lease Agreement

A Healthcare member is looking for some samples of SLA verbiage that might be included in a Copy/Printer lease agreement. They are looking for specific … read more ›

2 Comments
Closed Topic
03/28/17

Electronically Generated CMS/HCFA 1500 Form

A member is looking for documents or surveys related to software that electronically generates a CMS/HCFA 1500 form. … read more ›

1 Comments
Closed Topic
03/28/17

ERP Study Format

Looking for an ERP study format which allows for the sizing up/comparison of multiple ERP applications in various key areas (Financials, HCM, Procure-to-Pay, etc.). … read more ›

1 Comments
Closed Topic
03/22/17

Waterfall to Agile Methodology

We are looking to move towards a more agile development methodology, however our senior executives are still expecting waterfall in terms of hard committed end … read more ›

4 Comments
Closed Topic
03/21/17

Business Intelligence Architect Job Description

A member is looking for example Business Intelligence Architect Job Descriptions. … read more ›

1 Comments
Closed Topic
03/22/17

Office 365 Tools for MDM/EMM

Is anyone taking advantage of the built-in Office 365 tools for MDM/EMM? We're looking to manage: - Requiring a device password - iOS/Android versioning - … read more ›

1 Comments
Closed Topic
03/21/17

AWS Workspaces or Other Virtualized Desktop Products

Have any members evaluating/deploying AWS Workspaces or other virtualized desktop products? a. BYOD for desktop devices? b. Consulting firm to manage the project? … read more ›

2 Comments
Closed Topic
03/20/17

Encryption and Cyber Security

What are others doing for: 1. Encryption at rest 2. Third party cyber security … read more ›

2 Comments
Closed Topic
03/16/17

Benefits Administration System

  1. What are other states (or big businesses) using or administering benefits? 2. How many have COTS vs. in-house developed application? 3. How many converted
read more ›

1 Comments
Closed Topic
03/13/17

Application Development Managers

How do application development managers, manage? (Software Dev. Life Cycle) When do one off requests for existing applications to add functionality turn into a project? … read more ›

1 Comments
Closed Topic
03/09/17

ISO 27001

A member would like to speak with others who have implemented ISO 27001 at their organization for IT Security. How did you go about tackling … read more ›

2 Comments
Closed Topic
03/23/17

802.11 wireless heat mapping tools

A member is looking to map the signal strength of their wireless access points in their building to develop a heat map, and having trouble … read more ›

4 Comments
Closed Topic
03/22/17

RFP Policy that clarifies number of vendors

Can anyone share an RFP Policy that clarifies what types of corporate/company IT related purchases require a request to be submitted to a specified number … read more ›

1 Comments
Closed Topic
03/21/17

Contract language used to create addendum for negotiating telecom contracts

A member wants to create an addendum for negotiating telecommunications contracts from the customer perspective, i.e. contract language for: “Out” clauses and such for a … read more ›

1 Comments
Closed Topic
03/21/17

Keypunch data entry software recommendation needed

At our organization there is a department called Survey Research which does (you guessed it) reasearch studies at the Clinic. One of the things this … read more ›

3 Comments
Closed Topic
03/17/17

Internet of Things (IoT) Security Policy

Does anyone have an IoT Security Policy to share? … read more ›

1 Comments
Closed Topic
03/13/17

Looking for experience with Dell Unity 300 and/or Nimble Storage Adaptive Flash array

A member would like to speak with others experienced with Dell Unity 300 and/or Nimble Storage adaptive flash array. Both are spec to ~11TB. The … read more ›

4 Comments
Closed Topic
03/10/17

LANDESK

Is anyone managing LANDESK on their own, without a consultant? If so, can you share your experiences? … read more ›

1 Comments
Closed Topic
02/28/17

Tax software to work with/within SAP to automate the management of indirect taxes globally

What are others using for Tax software to work with/within SAP to automate the management of indirect taxes globally? This includes: determining taxability, calculation of … read more ›

1 Comments
Closed Topic
02/28/17

Project Management methodology and certification

What Project Management methodology and certifications are others utilizing? In particular, projects pertaining to the Infrastructure team. … read more ›

2 Comments
Closed Topic
02/22/17

How do others bill for Help Desk and desk side support for company users?

We are interested in just internal users, not external customer/users. In general we think companies may provide Help Desk and Desk side support services using … read more ›

9 Comments
Closed Topic
02/22/17

Troubleshooting hardware and software issues

Does anyone know of a tool for troubleshooting hardware and software issues on a Windows 10 computer? … read more ›

1 Comments
Closed Topic
02/22/17

Windows OS and Kaby Lake

We would like to learn from others concerning the Windows desktop OS and the new Kaby Lake processor. Our understanding is that Kaby Lake (Kabelake) … read more ›

3 Comments
Closed Topic
03/20/17

Structure/Role Definitions of an IT Team

Does your organization have any information regarding the structure and role definitions of an IT team that focuses strictly on the administration of tools? For … read more ›

1 Comments
Closed Topic
03/20/17

Recovering Computer Equipment

Any tips or best practices for recovering computer equipment from home based agents that have resigned? … read more ›

4 Comments
Closed Topic
02/22/17

Travel & Expense Cloud-based System

I am looking for a cloud based system to support Travel and Expense employee reimbursement. I need something to support about 1000 employees that integrates … read more ›

2 Comments
Closed Topic
02/21/17

Data Center Operating Systems that manage containers

What are other companies doing with Data Center Operating Systems that manage containers? We are currently looking and evaluating Mesosphere Enterprise DC/OS and Google Kubernetes read more ›

2 Comments
Closed Topic
02/16/17

Hosted Outlook and Microsoft Junk Filter

Out of the members that use hosted outlook, how many utilize a third party spam solution and who relies on Microsoft Junk Filter? … read more ›

2 Comments
Closed Topic
02/16/17

B2Bi Software and Dell Boomi

We are looking at replacing our EDI translation software with a more robust B2Bi solution. We are leaning towards the Dell Boomi product and would … read more ›

2 Comments
Closed Topic
02/15/17

Customer Service Training

Has any organization conducted training geared toward exceptional customer service skills, either done themselves or had an outside party come in and conduct? What does … read more ›

1 Comments
Closed Topic
03/13/17

Social Media

  1. Who has had a positive experience with Google Plus? 2. Is anyone using TwitterFAV for automatic retweeting or using another tool? 3. Are government
read more ›

1 Comments
Closed Topic
03/10/17

Governing Casual User Report Writing

How do agencies govern casual user report writing? I have concerns with runaway sql scripts, reports hogging bandwidth and affecting system performance. … read more ›

3 Comments
Closed Topic
03/07/17

IT Portfolio Management

IT Portfolio Management What-If Scenarios: For the larger, more mature portfolio planning organizations… AFTER the IT division of an organization has planned its 1-2 year … read more ›

3 Comments
Closed Topic
02/16/17

Request for a Penetration Testing process/working document

I am looking for a template that I can leverage for penetration testing disposition. (Meeting minutes – decision/disposition) Not so much a policy but more … read more ›

2 Comments
Closed Topic
02/21/17

Microsoft SCCM Consultants

I am looking for recommendations for SCCM (System Center Configuration Manager) consultants. We are using SCCM 2012 and when we had turnover of a key … read more ›

3 Comments
Closed Topic
03/13/17

Data Classification System

Our organization is formalizing a data classification foundation and we are looking for any documentation or companies that have successfully put together a system and … read more ›

3 Comments
Closed Topic
03/13/17

Halogen Talent Management Software

Does your organization utilize Halogen Talent Management Software and would you be willing to have a conversation? … read more ›

1 Comments
Closed Topic
03/09/17

Upgrading VMWare

We will be upgrading VMWare ESXi 5.5 to ESXi 6. However, the system that this is installed on is FDA validated to 21CFR11 standards. In … read more ›

1 Comments
Closed Topic
02/16/17

Ransom-Ware

Has anyone had success with preventing Ransom-Ware? Is an infection every 6 months average? Looking for feedback. … read more ›

5 Comments
Closed Topic
03/10/17

Phishing Campaigns

Do organizations use one system for phishing campaigns and another LMS system for follow up training? … read more ›

6 Comments
Closed Topic
03/02/17

Anti-Money Laundering Solution

Are there other financial institutions that have an Anti-Money Laundering Solution in place? If so, what product? How long has it been in place? How … read more ›

1 Comments
Closed Topic
03/08/17

Tools rationalization and integration

A member is seeking information on tools rationalization and integration. The scope includes: *Definition of Tool: Enables IT process, not an end user tool, like … read more ›

1 Comments
Closed Topic
02/14/17

Managed Service Provider Information

We are looking at starting an Managed Service Provider service. This is new for us, I am looking for general, higher-level things. How is the … read more ›

2 Comments
Closed Topic
02/14/17

Transition Between Service Providers

Does anyone have any suggestions on how to successfully transition between service providers for desktop management services (PC hardware and software and support), as well … read more ›

1 Comments
Closed Topic
02/14/17

IT Department Marketing and Branding

I’ve been asked to create a plan for branding and marketing our IT group. Has anyone else done this for their IT department? I’d appreciate … read more ›

6 Comments
Closed Topic
02/14/17

Consistent Definitions for Terms “COTS” and “SaaS”

We are interested in developing consistent definitions for the terms COTS and SaaS. Essentially, while these acronyms are used fairly liberally, we haven’t found a … read more ›

1 Comments
Closed Topic
02/08/17

SharePoint and Intranet re-design case studies

We are looking for SharePoint and Intranet re-design case studies that include: Information Architecture design methods, screen shots showing design patterns, best practices, lessons learned. … read more ›

3 Comments
Closed Topic
03/03/17

Work From Home Policies and Procedures

A member is looking for guidance about work from home policies and practices. 1.) What roles are allowed to work from home? 2.) Are there … read more ›

1 Comments
Closed Topic
03/02/17

Project Charter / Internet of Things Analytics Group

A member is interested in seeing a (project charter) from organization who may have started an IoT Analytics Group. … read more ›

1 Comments
Closed Topic
03/01/17

Email Archiving and Deletion Schedules for Non-Profit Organizations

Looking for feedback on what email archiving and deletion schedules other non-profit organizations use. Do you delete data from both the backup and archive? Also, … read more ›

2 Comments
Closed Topic
02/22/17

File integrity Monitoring (FIM) Software

A member is seeking recommendations for File Integrity Monitoring (FIM) Software. … read more ›

3 Comments
Closed Topic
02/22/17

Video Editing Software

A member is seeking recommendations for video editing software, to review lengthy analog surveillance video with the ability to fast-forward to a specific event, and … read more ›

2 Comments
Closed Topic
02/17/17

Windows - Issue with the Folder Entitled Pictures

A member has users that discovered there is a folder in their Windows 'Pictures Folder' called 'Feedback'. This folder contains random screen captures from their … read more ›

1 Comments
Closed Topic
02/16/17

Managed Print Services

Does anyone have a Print Policy they could share? We are looking for guidance on on Managed Print Services. … read more ›

1 Comments
Closed Topic
02/16/17

Dell EMC Data Protection Suite

Is anyone using Data Protection Suite from EMC/Dell? I'm looking for a couple of real life customer examples. How difficult a product it is to … read more ›

2 Comments
Closed Topic
02/14/17

Migration from Exchange 2010 to Office 365

We are moving from Exchange 2010 to Office 365 and will be doing a hybrid configuration for a little while at least. We would like … read more ›

2 Comments
Closed Topic
02/28/17

Experiences with Data Warehouse Development Vendor - OLAP Cube

A member is looking recommendations from members who have had successful engagements/projects regarding a Data Warehouse development vendor with OLAP (Online Analytical Processing) Cube development … read more ›

2 Comments
Closed Topic
02/14/17

MS Project Server Online

Has anyone implemented MS Project Server Online? If so, can you share your experiences. … read more ›

1 Comments
Closed Topic
02/09/17

Off the Shelf Case Management System

Our legal division is looking for an off-the-shelf case management system. What do others suggest? … read more ›

5 Comments
Closed Topic
02/06/17

Picture Policy

Does anyone have a picture policy for the employee picture in Outlook/Company use? … read more ›

4 Comments
Closed Topic
02/16/17

Kiosk for Collections

Is anyone using Kiosk's as a collection point for any type of Government collections? Would like feedback. … read more ›

1 Comments
Closed Topic
02/20/17

Alternative Intranet Solutions

I'm looking for Intranet solutions recommendations other than SharePoint. The licensing costs for SharePoint would be too high. I would like something with extremely basic … read more ›

6 Comments
Closed Topic
02/23/17

Active Directory Migration Consultants

We are planning an Active Directory migration from Windows 2008 with a functional level of Windows 2003 to Windows 2016. We are looking for a … read more ›

4 Comments
Closed Topic
02/22/17

Knowledge Management Systems

We have started a Continuous Improvement process across our organization and one valuable improvement would be a Knowledge Management system. By this I am referring … read more ›

3 Comments
Closed Topic
02/17/17

Phone System Recommendations

I would like to poll the NOREX community on the following questions: - What type of phone systems are people using? Any cloud-based? - Desktop … read more ›

9 Comments
Closed Topic
02/17/17

Software for creating export documents needed for shipping

We are looking at software to create International documents needed for shipping. We are currently looking into Shipping Solutions (http://www.shippingsolutions.com) and AR Traffic Consultants, CalcExp … read more ›

2 Comments
Closed Topic
02/15/17

Remote Access VPN Solutions

Would like feedback from members regarding Remote Access VPN Solutions - Citrix vs. F5 … read more ›

1 Comments
Closed Topic
02/07/17

Lotus Notes to Sharepoint

Has anyone migrated databases off of lotus notes and into sharepoint? We are looking at doing this for our company and any guidance would be … read more ›

1 Comments
Closed Topic
02/14/17

Windows 10 with Credential Guard & Device Guard

Does anyone have experience rolling out Windows 10 Enterprise with Credential Guard and Device Guard enabled? Did you have any unanticipated problems that I should … read more ›

1 Comments
Closed Topic
02/07/17

Renting Kiosk Devices

We are going to have an event that would require many kiosk devices, but once the event is done we won't have a use for … read more ›

1 Comments
Closed Topic
02/01/17

Installing cable in a new building

We are building a new truck maintenance shop, and I would like some advice on wiring the building. What are others using to cable the … read more ›

5 Comments
Closed Topic
02/01/17

Network Design Consultant

A member is seeking recommendations for a network design consultant. … read more ›

1 Comments
Closed Topic
02/01/17

POS System recommendations for multiple campus retail locations

I am currently working on a project to update our POS systems for the University retail locations. We have a number of locations on campus … read more ›

3 Comments
Closed Topic
01/30/17

Large Webinars

We are interested in how other members do large webinars. • We might need to support 1500 simultaneous users. • Support polling from the audience … read more ›

2 Comments
Closed Topic
01/27/17

Avaya Chapter 11 Restructuring

Avaya recently announced a Chapter 11 restructuring. A member is asking if anyone has done a brief due diligence on them, and if so, would … read more ›

2 Comments
Closed Topic
01/27/17

Remote Design Work

A member is asking: How are you accommodating several designers all working on the same project/files with linked files (IE InDesign, illustrator) all working in … read more ›

2 Comments
Closed Topic
01/24/17

MS Dynamics CRM , Act-On, & Click Dimensions

Does anyone have documentation on Microsoft Dynamics CRM 365/2016? I am also looking for feedback on Act-On and Click Dimensions (marketing add-ons for 365). Can … read more ›

5 Comments
Closed Topic
01/24/17

Board/Trustee Software

Is anyone happy with their board / Trustee software for navigating board meeting content easily? I would like to hear from other members. … read more ›

6 Comments
Closed Topic
01/24/17

Setting up Sharepoint Server

We are considering setting up a Sharepoint server, and are having a little difficulty getting some information. We have a few questions: 1. How does … read more ›

7 Comments
Closed Topic
01/23/17

Microsoft Intune for Mobile Device Management

Searching for others using MS Intune for Mobile Device Management. A member would like to hear experiences. … read more ›

3 Comments
Closed Topic
02/14/17

Electronic Message Board

A member is looking for the ability to send system alarms to a common electronic message board, so support personnel can access the message board … read more ›

1 Comments
Closed Topic
02/14/17

Team Collaboration Tools

Can anyone share feedback on Slack or Microsoft Teams? What other team collaboration tools are members using? … read more ›

1 Comments
Closed Topic
02/13/17

Windows Deployment Services / Creating and Deploying Custom Images

A member is looking for information on Windows Deployment Services, specifically on creating custom images and deploying them. What problems have come up during the … read more ›

5 Comments
Closed Topic
02/08/17

ManageEngine Self Service Password Reset Tool

A member is looking for a Self Service Password Reset tool. They started focusing on ManageEngine’s AD Self Service Password Reset tool but they haven’t … read more ›

2 Comments
Closed Topic
02/10/17

Configuring Spiceworks Ticketing System

A member is looking for guidance on configuring /fine tuning and manage the Spiceworks ticketing system. … read more ›

6 Comments
Closed Topic
02/13/17

External Access to SharePoint

We would like to understand the best practices for successfully providing external access to SharePoint specifically for organizations operating in highly regulated industries. Would you … read more ›

1 Comments
Closed Topic
02/13/17

Kronos Upgrades

Our organization will be upgrading from Kronos 7.0.7 to 8 and we are trying to determine if professional services are necessary or if most companies … read more ›

1 Comments
Closed Topic
02/13/17

Software Rollout Template

Looking for a template for a software rollout which would consist of a training plan, milestones, etc. … read more ›

1 Comments
Closed Topic
02/08/17

Network Access Control System RFP

A member is looking for an example of an RFP for a Network Access Control System. … read more ›

1 Comments
Closed Topic
02/07/17

IIS as a Reverse Proxy

I'm looking for examples of using IIS as a Reverse Proxy. I’m looking for a Reverse Proxy because I already have a firewall with WAF … read more ›

2 Comments
Closed Topic
02/07/17

SharePoint Governance

Does anyone have information for SharePoint Governance they could share? We are moving from 2007 to 2016. … read more ›

1 Comments
Closed Topic
01/31/17

E-Mail Signature Policy

Does anyone have an E-Mail Signature Policy / format for the whole company that they could share? … read more ›

1 Comments
Closed Topic
01/23/17

Software Selection Processes

We are evaluating software and would like assistance/feedback in the following areas: 1. CRM Software Selection 2. Paln Review Software Selection 3. Environment, Health, and … read more ›

2 Comments
Closed Topic
02/08/17

OEM vs. re-manufactured toner cartridges

We are looking for feedback on OEM vs. re-manufactured toner cartridges. Any help is appreciated. … read more ›

3 Comments
Closed Topic
02/07/17

Remote Management System Recommendation for Distributed Environment

A member is looking for recommendations for Remote Management System for their distributed (global) environment. They have several offices in rural areas that do not … read more ›

2 Comments
Closed Topic
02/07/17

Agile Adoption Impact on SOW from Vendors

How has the adoption of Agile impacted SOW documents from vendors? Are vendors moving away from Flat Fee or hour based estimates for work? … read more ›

3 Comments
Closed Topic
01/20/17

SaaS / Software Warranty

A lot of SaaS contracts I review include disclaimers for warranty, i.e. “The software is provided ‘As Is’, without warranty of any kind, express or … read more ›

2 Comments
Closed Topic
01/16/17

Project Management Application

We have a need for a project management application that can help us with some upcoming projects. We have however come to the conclusion that … read more ›

5 Comments
Closed Topic
01/16/17

Best Practices / Checklists

Does anyone have some best practices or checklist documents from transitioning into Agile from Waterfall Development Methodology, Virtual Studio Team Services setup and implementation, BI … read more ›

2 Comments
Closed Topic
01/09/17

Resources Needed to Implement ServiceNow

What resources are needed to implement ServiceNow? We are considering implementing ServiceNow but are apprehensive regarding the size and extent of the configuration effort. Any … read more ›

5 Comments
Closed Topic
01/09/17

Data Reporting/Query Tools

We are seeking a solution for our end users to create custom reports easily based off of any criteria that we may need on any … read more ›

2 Comments
Closed Topic
01/04/17

Standard Templates for Delivery of IT Service

A member is looking for standard templates for the planning side in relation to what Information Technology will deliver. The organization will have a Planning … read more ›

1 Comments
Closed Topic
01/04/17

IT Solicitations

Where do organizations in the private sector post their IT solicitations? Other than on company websites, is there a publi website that private companies use … read more ›

4 Comments
Closed Topic
01/19/17

PowerBI and Azure SQL

I'm Looking for anyone who is a user/subscriber of PowerBI connected to Azure SQL PaaS dB. … read more ›

2 Comments
Closed Topic
01/19/17

SQL Data to Azure database

I'm looking for anyone who ships SQL data from a SQL Server hosted on AWS (Amazon) to an Azure SQL PaaS database somehow. … read more ›

1 Comments
Closed Topic
01/11/17

CISSP Exam

I am studying for my CISSP exam and am looking to see if other IT professionals had any study guides or tips for the exam. … read more ›

1 Comments
Closed Topic
01/25/17

EveryCloud for e-mail filtering

Is anyone using EveryCloud for e-mail filtering and can share experiences, pros/cons. https://www.everycloudtech.com/ read more ›

1 Comments
Closed Topic
02/01/17

Seeking a Dynamics GP Integration Partner

We are currently using Dynamics GP 2010 and want move up to the current version. We would like to ask other members about vendor recommendations … read more ›

1 Comments
Closed Topic
01/31/17

Monitoring PCI Compliance

I am looking for a checklist/template that shows the items a company should be monitoring to remain PCI compliant? … read more ›

2 Comments
Closed Topic
01/30/17

IT Change Management

Looking to understand how other cloud / hosting-centric companies (where there is very little on prem and using IaaS services providers) are handling IT Change … read more ›

1 Comments
Closed Topic
01/30/17

Monitoring and Managing Microsoft Lync 2013 / Skype for Business On Premise

How are other organizations monitoring and managing their Microsoft Lync 2013 and/or Skype for Business on premise? Are they using SCOM or did they put … read more ›

1 Comments
Closed Topic
01/26/17

Independent Microsoft licensing specialist needed

A member asks: We are looking for an independent Microsoft licensing specialist. Does anyone know of such a company? Typically, when you are in negotiations … read more ›

5 Comments
Closed Topic
01/30/17

EDI System Recommendations for Health Care System Organizations

We are looking to replace our existing FTP/EDI system with something more updated and hopefully turn-key. What are other health care systems organizations (insurers, hospitals, … read more ›

2 Comments
Closed Topic
01/31/17

Office 365 Security

By security policy, we permit employees to access Office 365 from any device, anywhere, anytime. We ask that documents be viewed and edited using the … read more ›

1 Comments
Closed Topic
01/31/17

Product Tracking Solutions

We are looking for some means of tracking the “trip” of an individual product as it moves through our supply chain. We have looked at … read more ›

5 Comments
Closed Topic
01/30/17

Electronic Signature RFP Template

Looking for an RFP template for an Electronic Signature Solution (such as DocuSign or Adobe). … read more ›

1 Comments
Closed Topic
01/12/17

Managing Owned and Leased Vehicles

What hardware and software does your organization use for managing owned and leased vehicles? Specifically, some key data objects we are looking to manage include … read more ›

4 Comments
Closed Topic
01/24/17

Kronos for Payroll and Employee Scheduling/Timesheets

Info regarding Organizations using Kronos for payroll and employee scheduling/timesheets. How many employees support the Kronos applications solely? What is the organization's size? The inquiring … read more ›

5 Comments
Closed Topic
01/23/17

Employee Engagement (Line Staff and Leadership)

How do you initiate, foster, and sustain your staff's engagement (line and leadership) in the organization? Please feel free to share any plans and programs … read more ›

3 Comments
Closed Topic
01/19/17

Fiber Optics install - Century Link or Time Warner Cable

We are building a new shop are looking at two different vendors for the Fiber optics install, Century Link and Time Warner Cable. I am … read more ›

3 Comments
Closed Topic
01/16/17

Outsourced "EDI" company recommendations

Looking to see if anyone can share recommendations for good outsourced “EDI” companies. (Electronic Data Interchange) … read more ›

2 Comments
Closed Topic
01/05/17

Mobile Phone and Data Services RFP documents

I am interested in acquiring any and all help related to mobile phone and data services. Our contract expires in June and we need to … read more ›

1 Comments
Closed Topic
01/23/17

IBM WebSphere MQ Monitoring Software

Looking for information on vendors and products related to IBM WebSphere MQ monitoring software. We are aware of BMC, Avada Software and Nastel. Can anyone … read more ›

1 Comments
Closed Topic
01/23/17

Software-Defined WAN (SD-WAN)

We are considering using Software-Defined WAN (SD-WAN) for network redundancy and would like to know if other members are using this technology and if so, … read more ›

3 Comments
Closed Topic
01/17/17

Creating Tutorial Videos for Employees

A member is looking for feedback or any information regarding creating video tutorials for employees to easily follow. … read more ›

2 Comments
Closed Topic
01/17/17

Help Desk Platforms

A member is moving to a more modern Help Desk Platform and would like any feedback regarding the following: Jitbit Freshdesk ManageEngine ServiceDesk Plus … read more ›

3 Comments
Closed Topic
01/20/17

Digital Signature Best Practices

Looking for feedback regarding digital signatures best practices. … read more ›

5 Comments
Closed Topic
01/23/17

Vendors who specialize in providing provider payments electronically

Member feedback and vendor recommendations needed: We are in the process of researching vendors who specialize in providing provider payments electronically. One of the vendors … read more ›

2 Comments
Closed Topic
01/18/17

Universal USB docking stations

What are others using for universal USB docking stations? … read more ›

7 Comments
Closed Topic
01/17/17

Public Transit Cameras & WiFi

We are a public transit agency with several hundred passenger cars. We wish to provide Wifi to passengers, and utilize the network connection for telemetry … read more ›

2 Comments
Closed Topic
01/16/17

Penetration & Vulnerability Testing providers

A member would like to hear feedback (good or bad) on any of these penetration & vulnerability testing providers: Trustwave Crowdstrike Securance Consulting Kroll … read more ›

2 Comments
Closed Topic
01/13/17

Wireless Display Adapters

Can anyone share information about wireless display adapters? We’re looking for a solution to use WiDi/Miracast to wirelessly stream our teacher laptops to our projectors. … read more ›

6 Comments
Closed Topic
01/13/17

Antivirus recommendations?

A member is considering the possibility of changing their Antivirus. For those that have Microsoft’s Endpoint Protection with System Center, how is your experience? Is … read more ›

4 Comments
Closed Topic
01/10/17

Incident Response Retainers

A member has been working with Verizon and has them on retainer for incident response. They are interested in hearing feedback from members on performance … read more ›

8 Comments
Closed Topic
01/10/17

Vendor Management Governance

Can anyone share documentation related to Vendor Management Governance models? … read more ›

2 Comments
Closed Topic
01/06/17

SAN (Storage Area Network)

A member is looking for feedback regarding choices for SAN (Storage Area Network) units. They are considering an HP SAN unit with 10Gb connectivity and … read more ›

8 Comments
Closed Topic
01/13/17

Transitioning into Agile from Waterfall Development Methodology

Does anyone have some best practices or checklist documents from transitioning into Agile from Waterfall Development Methodology? … read more ›

1 Comments
Closed Topic
01/17/17

Oracle E-Business Suite Release 12 Payments

Does anyone have knowledge of setting up separate remittance advice emails for ACH payments in Oracle EBS 12.1.3? … read more ›

1 Comments
Closed Topic
01/17/17

Deltek Costpoint / ERP

I am interested in having a discussion with members that are using Deltek Costpoint for their ERP system. Some keep topics I am interested in … read more ›

2 Comments
Closed Topic
01/17/17

Data Center Managed Services Agreement

We are in the process of negotiating a data center managed services agreement with a provider and we are a bit stuck on coming to … read more ›

1 Comments
Closed Topic
01/17/17

BigFix Reporting

Regarding BigFix reporting, I am trying to provide a user with access to a specific report only and I am not getting the results I … read more ›

2 Comments
Closed Topic
01/17/17

Windows 10 Deployment

How does your organization prepare a Windows 10 image for deployment specifically around removing bloatware and sustaining this removal? … read more ›

3 Comments
Closed Topic
01/17/17

Live Translation Service for Pharmacies

A member is seeking recommendations for a live translation service for their pharmacy. They need a service that provides translators over the phone for the … read more ›

2 Comments
Closed Topic
01/11/17

Avaya IP Office 500/IP Phone to Work As Remote Phone from Outside the Network

A member has Avaya IP Office 500. They have an IP phone (9608g) working internally. They would like to hear what the procedure would be … read more ›

1 Comments
Closed Topic
01/12/17

UPS Maintenance Responsibilities

Looking for information from other organizations regarding what department or group typically is responsible for building UPS(Uninterruptible Power Supply) systems (the large ones that power … read more ›

8 Comments
Closed Topic
01/05/17

Implementing networking equipment at offices in China

I am hoping to connect with a member that has offices in China. I need to implement networking equipment in two offices in China. I … read more ›

2 Comments
Closed Topic
01/11/17

Oracle EDI Cloud/Outsourcing

Currently we run Oracle e-Business Suite applications 12.1.3 version supported by Oracle Enterprise Edition database 11.2.0.4 version. The database tier runs on an Exadata X … read more ›

2 Comments
Closed Topic
01/11/17

Latest Technology in Video Walls for Control Rooms

A member would like to connect with other organizations who have experience creating video walls for a control room. What is the latest and greatest … read more ›

2 Comments
Closed Topic
11/15/16

Help-desk Tracking reports

I'm looking for something that I can use to track walk up's, emails and calls for our IT help-desk. Any suggestions? … read more ›

5 Comments
Closed Topic
09/06/16

MS Dynamics GP

We are just starting to deploy Microsoft Great Plains Dynamics and we are looking at a very large amount of custom reports and tables and … read more ›

1 Comments
Closed Topic
09/06/16

Enterprise Storage

We are looking to upgrade our enterprise storage and are considering several vendors offerings. We currently have 4 HP EVA SANs. • What do other … read more ›

2 Comments
Closed Topic
11/01/16

Website Development

Looking for an RFP for website development? … read more ›

1 Comments
Closed Topic
11/08/16

Time Clock Solution

We have an office in Japan that does not roll up into our corporate timekeeping system. Several years ago, they asked for a wall mounted … read more ›

1 Comments
Closed Topic
11/08/16

Exchange 2016

Can anyone share an RFP or plans for upgrading Exchange to Exchange 2016? … read more ›

1 Comments
Closed Topic
12/20/16

Retention for Exchange 2010 with MS Outlook 2016

We are on Exchange 2010 with Microsoft Outlook 2016. We want to make it easy for our users to designate emails explicitly to be retained … read more ›

1 Comments
Closed Topic
12/29/16

RFID for Asset Management

A member is looking into using RFID for asset management. They are seeking recommendations from others in the membership on what to use. Also, feedback/thoughts … read more ›

2 Comments
Closed Topic
12/28/16

Video System to Record Product Testing

I’d like to speak with anyone that has a video system setup to record product testing. For example, our engineering department would like to record … read more ›

1 Comments
Closed Topic
12/28/16

Thycotic Discovery

Is anyone using Thycotic Discovery? I would like to talk with any members that do. … read more ›

1 Comments
Closed Topic
12/23/16

VMWare vSAN Implementation

Has anyone implemented VMWare vSAN? We have narrowed our selection down to vSAN with nodes, and we’d be interested if anyone, especially government members, have … read more ›

2 Comments
Closed Topic
12/22/16

Managed Print Services

Does anyone have an RFP for a Managed Print Service that they could share? … read more ›

2 Comments
Closed Topic
12/22/16

Personal Device Lock Code Practices/Policies

A member is asking what practices/rules/policies others have in place regarding personal device lock codes. Example; length of code, complexity requirements, etc. Can anyone share … read more ›

3 Comments
Closed Topic
12/21/16

Non-Disclosure Agreement for HIPAA Compliance

We are beginning a series of large projects related to Dynamics CRM Online, MS SQL & Power BI in Azure, SharePoint 365, and the overall … read more ›

2 Comments
Closed Topic
12/20/16

Azure AD Premium

A member is searching for others using Azure AD Premium. They are asking if there are a significant number of users in Azure AD, and … read more ›

3 Comments
Closed Topic
12/19/16

Change Management

Where does the Change Management team report to on your org chart? … read more ›

5 Comments
Closed Topic
12/16/16

ERP Project Team Structure

We will be implementing Oracle Cloud ERP in 2017 and are interested in connecting with others on their ERP Project Team Structure. … read more ›

2 Comments
Closed Topic
12/13/16

Atlassian Cloud Solution vs. On-Premise

Is anyone using Atlassian Cloud solution versus on-premise? If so, can you share experiences? … read more ›

3 Comments
Closed Topic
11/28/16

Requirements for implementing ServiceNow

We are looking at implementing ServiceNow and I’ve heard that to really utilize the tool, an administrator with strong background in Java Script is required. … read more ›

3 Comments
Closed Topic
11/23/16

VeriFone MX915 Terminal Workflow Optimization

I am looking for others who have experience with EMV transactions with an emphasis on VeriFone MX915 terminal workflow optimization who can share feedback or … read more ›

1 Comments
Closed Topic
01/04/17

SaaS Contract Service Level Addendum Template

We’re looking for a template addendum to add to our SaaS contracts. The addendum (or amendment) would have template text relating to our key standard … read more ›

2 Comments
Closed Topic
01/03/17

Vendor Contract Renewal Planner Recommendations

Looking for a Vendor contract renewal planner recommendations. … read more ›

1 Comments
Closed Topic
01/04/17

Communication Plan and Standard Operating Procedure

Looking for an enterprise-wide Communication Plan and Standard Operating Procedure (that has been field tested and proven to work) to ensure that vertical and horizontal … read more ›

1 Comments
Closed Topic
01/03/17

Cyber Security Officer Job Description

Can any members share a Cyber Security Officer job description? … read more ›

1 Comments
Closed Topic
01/04/17

Process Improvement Governance Tools

A member is looking for recommendations or feedback regarding Governance tools that will record, track, and report on the enterprise wide Process Improvement Projects and … read more ›

2 Comments
Closed Topic
12/20/16

Request for RFP/RFQ Templates

A member is looking for some example RFP/RFQ documents that anyone is able to share. 1. RFP/RFQ for migrating servers to hosted environment 2. RFP/RFQ … read more ›

1 Comments
Closed Topic
12/22/16

Elevated Privileges

How are others handling elevated privileges and the ability to protect restricted information and resources? Do others have tools, technology, policy to segment off admins … read more ›

5 Comments
Closed Topic
12/13/16

Microsoft Active Directory Group Naming Standards

I would like to reach out to the NOREX community for Microsoft Active Directory (AD) group naming standards. We manage well over 40,000 accounts in … read more ›

3 Comments
Closed Topic
12/21/16

Cyber Security Encrypted Anti-Key Logger Applications

Are there any Cyber Security company manufacturers of encrypted anti-key logger applications? If so, who are these companies? … read more ›

3 Comments
Closed Topic
12/16/16

Cabling Vendor

I am looking for documentation from businesses/organizations that may have contracted with cabling vendors to support multiple locations. I may be looking for an RFP … read more ›

1 Comments
Closed Topic
12/15/16

Telecom Selection Process

I’ve been looking to find anything in relations to a Telecom Selection process, telecom & ISP requirements/selection document/process. Basically, we are looking at upgrading our … read more ›

3 Comments
Closed Topic
12/09/16

Secure Large Data Transfer Solutions

We are looking for a real comprehensive large data transfer solution(s) that can be secured for a one to many audiences. We would prefer the … read more ›

1 Comments
Closed Topic
12/09/16

Level 3 Communications

I would like to know if anyone is currently using Level 3 Communications, their geographic location for these services, the type of service, (MPLS, Internet, … read more ›

1 Comments
Closed Topic
12/13/16

Resources for Growing a Leadership Mentality

A member is looking for resources that could help with cultivating better leaders and growing a leadership mentality. … read more ›

2 Comments
Closed Topic
12/14/16

Facility Design Recommendations

Can any members provide recommendations for architectural or engineering firms expert in IT facility design? … read more ›

4 Comments
Closed Topic
12/29/16

Remote Access Software for Help Desk Providers

A member is looking for recommendations on remote access software that enables help desk technicians to assist users who are outside of the office. (For … read more ›

4 Comments
Closed Topic
12/20/16

Network Internet Protection

Our investigative unit often has to access known questionable internet sites as a part of their job. How do others who have this kind of … read more ›

3 Comments
Closed Topic
12/14/16

Hyper Converged Infrastructure Solution

I am looking to replace my VCE VBlock Converged Infrastructure with a Hyper Converged solution. Does anyone have some recommendations and pricing information if available? … read more ›

3 Comments
Closed Topic
02/15/16

Windows 10 Clean Install

I upgraded to Windows 10 via the in-place-upgrade and windows was activated. I was trying to do a test in case any of my computers … read more ›

1 Comments
Closed Topic
02/15/16

Windows 10 Clean Install MDT 2013 Update 1

After you do the free in-place-upgrade from Windows 7 to Windows 10 are you able to do a clean install from MDT 2013 Update 1 … read more ›

4 Comments
Closed Topic
02/12/16

Toshiba Industrial Label Printers

Wondering if anyone has replaced Zebra Industrial Barcode Label Printers with Toshiba equivalents and what the experience has been with the Toshibas. For example, Zebra … read more ›

4 Comments
Closed Topic
02/01/16

Internal monitoring software

Does anyone have any experience using ObserveIT, TeraMind, or Balabit for internal monitoring for security purposes? If so, can you share your experiences - positive … read more ›

2 Comments
Closed Topic
01/29/16

RSA Multi-Factor on Macs

Is anyone successfully using RSA multi factor with Macbooks? … read more ›

1 Comments
Closed Topic
03/22/16

Reverse Engineer Legacy System

We have an old server running legacy applications that was scheduled to be decommissioned, only now we will need to maintain specific processes indefinitely. The … read more ›

3 Comments
Closed Topic
02/15/16

Workload Automation / Scheduling

Would like to know which solutions enterprises are using for workload automation and scheduling, specifically for managing nightly ETL processes. Looking for solutions that provide … read more ›

3 Comments
Closed Topic
03/22/16

Total Cost of Ownership for Global Network

We are looking to create a model and process for calculating Total Cost of Ownership (TCO) for Network decisions (service and/or asset). I want to … read more ›

1 Comments
Closed Topic
03/07/16

Documented Cost Information for Disaster Recovery Plan

I am looking for an ICE, invoice, or other documented cost information for having a contractor write a DR plan. I'm sure it would depend … read more ›

1 Comments
Closed Topic
03/15/16

ITIL; Education of IT staff

I am looking for any training/informational/introductory material I can use to educate the IT staff on what ITIL means within an organization. I am implementing … read more ›

2 Comments
Closed Topic
02/18/16

Spam/Malware Filtering for O365

Looking to see if anyone has put a service or appliance in front of o365 to control malware or spam. We are considering Cisco Email … read more ›

4 Comments
Closed Topic
06/24/15

Public Cloud Decision Matrix

I’ve got an assignment to come up with a “Public Cloud Decision Matrix.” Really it is a tool to help determine whether a project should … read more ›

3 Comments
Closed Topic
06/15/15

ArcGIS Online - Managing Organizational Credits

Looking for any policies or best practices about how your organization manages and allots your pool of ArcGIS Online for Organizations credits "fairly" across multiple … read more ›

1 Comments
Closed Topic
02/18/16

Cloud Based Ticketing System Recommendations

Looking for recommendations for a cloud based ticketing system. This is for a small non profit organization with less than 150 users. … read more ›

2 Comments
Closed Topic
02/16/16

Staffing Levels for Telecom

I'm looking for any feedback or analysis related to staffing levels, specific to telecommunications engineers in an enterprise environment (approx 15k employees). We utilize a … read more ›

1 Comments
Closed Topic
11/10/15

XMediusFAX or RightFAX

We are currently looking to upgrade our current fax solution and looking for others experience with either XMediusFAX or RightFAX. … read more ›

2 Comments
Closed Topic
06/23/15

Skype for Business/Lync 2013 client setting: save IM conversations

I need to enforce the "Save IM conversations in my email Conversation History folder" in the Skype for business client. It's located under settings - … read more ›

3 Comments
Closed Topic
02/10/16

Does anyone outsource their IT contract legal review?

We have had some challenges with our internal legal team performing reviews of IT contracts. They need to focus on core operations contracts, so IT … read more ›

4 Comments
Closed Topic
03/04/16

Data Integrator

Does anyone have experience in a tool that would take various data sources and put them in a DB? Has to be easy to use, … read more ›

3 Comments
Closed Topic
02/04/16

E-mail protection and continuity service providers

We're currently an Intel SaaS / McAfee SaaS Email and Continuity protection services customer (Formerly MXlogic). Intel has decided to shut down the service that … read more ›

2 Comments
Closed Topic
02/11/16

Two-Factor Security for Oracle?

We are looking for a way to tighten security in Oracle, mainly be utilizing two-factor authentication on certain elevated database logins (e.g. SYS, SYSTEM, etc.). … read more ›

2 Comments
Closed Topic
10/27/15

Using Tableau

I am looking to talk to anyone that has Tableau in their environment from an enterprise wide use. … read more ›

1 Comments
Closed Topic
08/10/15

SQL Server column/field encryption vs application based

We are currently running a research project to find out what it would take to implement SQL Server column/field level encryption vs. application based encryption. … read more ›

1 Comments
Closed Topic
07/08/15

Electronic Data Retention

We are looking for recommendations for a company that can help us evaluate our Electronic Data and recommend an Electronic Data Retention Policy. … read more ›

3 Comments
Closed Topic
02/10/16

X1 Rapid Discovery document indexing, search, and retrieval

I am interesting in others’ experience with the product. It is a document search and retrieval package, which comes in desktop and enterprise versions. It … read more ›

1 Comments
Closed Topic
02/20/16

VMWare and Citrix Training Resources

Can anyone recommend 3rd party training partners for VMWare and Citrix? Anyone used Global Knowledge. Layer8 Training Inc., or New Horizons Training for this type … read more ›

2 Comments
Closed Topic
08/14/15

Enterprise Service Bus (ESB) platforms

We have a need to improve our integration with many core systems and want to mature our web services integration. Replacing our current integration layer … read more ›

1 Comments
Closed Topic
07/14/15

Azure Premium

Is there anyone out there that have subscribed to Microsoft's Azure Premium Cloud Offering? If so, 1) Do you use it in concert with Office … read more ›

1 Comments
Closed Topic
02/05/16

Anyone Using BPM Software?

Is anyone out there using Business Process Management Software(K2, Intellect BPM, PNMSoft, etc.)? If so how much custom coding do you have to do when … read more ›

1 Comments
Closed Topic
01/29/16

SAP Document Attachment Solutions

I am looking for a member who has implemented OpenText as a document attachment (Doc Access) utility for their SAP installation. We also are considering … read more ›

2 Comments
Closed Topic
12/18/15

Automated Deployment Process for IBM Case Manager

We have installed IBM’s Enterprise Content Management Suite of products including Data Capture v9, Case Manager v5.2 and FileNet/P8. We have had considerable success integrating … read more ›

2 Comments
Closed Topic
02/08/16

Outsourcing Workstation Support in SE Wisconsin

For some years now, we have outsourced all of our workstation support through a consulting company who provided that service. We essentially had contracted staff … read more ›

5 Comments
Closed Topic
01/28/16

Basic Inventory Management for Office Supplies

Hi, Looking for feedback on what other companies use for their inventory management of office supplies. We have around 200 employees. Something basic should suffice. … read more ›

2 Comments
Closed Topic
01/27/16

Printer Deployment management

Was wondering if anyone had any recommendations for automated printer deployment/management. We have 180+ locations so we don't use a printer server. All of our … read more ›

3 Comments
Closed Topic
02/02/16

Malware/Virus. The hijack virus.

Has anyone had this in their company? We are dealing with it at least once a week and having to rebuild the computers. Has anyone … read more ›

3 Comments
Closed Topic
02/04/16

Redundant circuit

I am currently looking to provide a redundant circuit for our connectivity to the Cloud infrastructure that we have located in a Las Vegas data … read more ›

14 Comments
Closed Topic
01/22/16

Workers Comp Claims question

Does your company allow customers to report a workers compensation claim via the internet? (Y / N) If yes: • Did you build the internet … read more ›

1 Comments
Closed Topic
02/12/16

iPad Kiosk - WiFi Dropping

We're piloting a program to use iPads as time clock kiosks. The devices are supervised and enrolled in MDM (Maas360) and then put in App … read more ›

1 Comments
Closed Topic
02/10/16

Microsoft Intune MDM

I am curious if anyone is using Microsoft's Intune MDM Product? We are looking at moving off of our current platform to either Airwatch or … read more ›

2 Comments
Closed Topic
01/28/16

Who has Migrated from Company Owned/Managed to Employee Owned with Stipend

I am looking to talk to other companies that have made a transition from Company owned and Company Managed to Employee Owned with Stipend. I … read more ›

3 Comments
Closed Topic
01/20/16

System monitoring and alerting

We are seeking ways to monitor all of our systems and applications for application failures, outages, service failures, disk space monitoring and other events. We … read more ›

6 Comments
Closed Topic
01/19/16

Ubiquity Wireless

Has anyone used Ubiquity wireless products in an enterprise environment? Pros-cons? … read more ›

1 Comments
Closed Topic
01/14/16

Cisco IWAN implementation

Please share your experience with IWAN setup and implementation. Have you run into any performance issue or any other challenges? Thanks! … read more ›

1 Comments
Closed Topic
12/17/15

Please share what you use for Datacenter Environmental Monitoring/Alerting

The room has its own chiller but it doesnt offer remote mnitoring. I do have building HVAC sensors in the room that give me Temp … read more ›

4 Comments
Closed Topic
11/18/15

Largest players - 3rd Party Maintenance Agreements for equipment

Who are the 3 largest or most highly recommended 3rd part support contract companies instead of going to the vendor directly and what are the … read more ›

2 Comments
Closed Topic
02/05/16

2016 Survey of BYOD Smartphone Reimbursement Amounts

Wondering where organizations that offer a monthly reimbursement for BYOD smartphones are at dollar-wise in 2016. The reimbursement program we have in place hasn't changed … read more ›

9 Comments
Closed Topic
01/14/16

Zimba

Would like to have your thoughts on the use of Zimbra email. … read more ›

1 Comments
Closed Topic
01/05/16

Webmaster / Internet Technologist

We are looking to create and fill a new position many would call a "Webmaster." We believe we need someone with Marketing, Design, and maybe … read more ›

5 Comments
Closed Topic
01/25/16

Microsoft AD CS / Windows PKI Rollout

I'm looking for contacts familiar with Microsoft Active Directory Certificate Services / Windows PKI. I have a windows domain I'm trying to get cleaned up … read more ›

2 Comments
Closed Topic
01/04/16

VoIP Cyber Security Concerns

We are a mid size company with less than 2K employees and in process of implementing VoIP which will be hosted onsite. Because of the … read more ›

2 Comments
Closed Topic
09/09/15

Data Classification Study - Vendor recommendation wanted

We are currently not bound by any regulatory agency for data security. While we have security practices implemented, we would like to have a study … read more ›

2 Comments
Closed Topic
09/01/15

Email Spoofing to request wire transfers

We have recently started experiencing email spoofing requesting wire transfers. The email comes in looking valid to an end user. But when they go to … read more ›

7 Comments
Closed Topic
09/21/15

Change Control Practices for Developer/Server Admins

Have any Financial Services members tackled the topic of change control practices and techniques for software and configuration changes on servers? In particular, we are … read more ›

3 Comments
Closed Topic
09/29/15

Vulnerability Assessments of Hosted Systems

Does anyone have any best practices for performing vulnerability assessments of systems hosted at a 3rd party? For our on-premise systems, we need to use … read more ›

1 Comments
Closed Topic
09/22/15

Phishing Education Tools

I was wondering what others experiences have been with these? I am looking at both PhishMe and PhishLine. … read more ›

2 Comments
Closed Topic
10/06/15

In-House Phishing Email for Training/Risk Analysis

We are considering developing an in-house phishing scheme email that we would send to our own users to 1) evaluate our risk of employees falling … read more ›

2 Comments
Closed Topic
10/12/15

Minimum Password Length

Two Part Question Part I: We’re hearing more and more about the need to increase the minimum password length within the enterprise, since shorter passwords … read more ›

4 Comments
Closed Topic
12/18/15

Email Encryption

Does anyone have best practices or solutions for email encryption? We're looking for a solution that gives users the ability to encrypt on a message-by-message … read more ›

2 Comments
Closed Topic
10/16/15

AntiVirus for IBM iSeries/i5

I am looking any experience/recommendations with using anti-virus solutions on the IBM iSeries/i5/SystemI or whatever the current name for it is. … read more ›

1 Comments
Closed Topic
11/16/15

What is your opinion on Fortinet's all in one security product

Hi Everyone! My company is looking into getting Fortinet's NGFW. It has all the security features including Firewall, IPS, WAF, Antivirus, DLP, Sandbox, Mail filter, … read more ›

1 Comments
Closed Topic
12/02/15

Outsourcing CISO

We have the need for someone in the role of CISO, but given the size of our organization (6k employees, 10 in IT) it's not … read more ›

3 Comments
Closed Topic
12/10/15

Surveillance of classrooms

Higher Education: Does anyone video monitor for security purposes in their classrooms? Thanks, MaryW … read more ›

2 Comments
Closed Topic
02/17/16

Advanced Panning and Scheduling Software

We are in discovery to replace our current forecasting, planning and scheduling software and was wondering if anyone would share with me their experience with … read more ›

1 Comments
Closed Topic
01/20/16

IT Chargeback Software

Hello, I was wondering if anyone has any suggestions on software for IT related internal charge back. We are looking for something that integrates easily … read more ›

3 Comments
Closed Topic
04/06/16

PCI DSS ver 3 - Network Diagram for QSA?

For those who work with PCI DSS Compliance, the requirement for network diagram is to show "current network diagram that identifies all networks, network devices, … read more ›

2 Comments
Closed Topic
02/02/16

Server Encryption

We are investigating encrypting data on our servers and are looking to discuss best approaches with someone who has been through it. We have SQL … read more ›

6 Comments
Closed Topic
03/24/16

SAP Test Automation

Looking for a tool to automate testing of SAP ERP functions. Anyone has positive experience with a test automation tool that integrates well with SAP … read more ›

2 Comments
Closed Topic
02/03/16

End-User Self-Serve Database Access

Our company's IT department has a corporate database that receives and stores data from a number of corporate applications, and serves as a centralized data … read more ›

2 Comments
Closed Topic
01/19/16

Help Desk Ticket Management Software

Does anyone have suggestions on a free or low cost help desk ticketing/work management tool for a small IT staff? … read more ›

4 Comments
Closed Topic
12/16/15

Google Search Appliance

Does anyone using google search appliance for enterprise search? … read more ›

2 Comments
Closed Topic
01/19/16

Project Status Powerpoint Template

Does anyone have any good templates for Project Status reporting to upper management? Excel or PPT? Also, any templates for overall Project Portfolio management (rankings, … read more ›

1 Comments
Closed Topic
01/14/16

Imaging for Windows 10

What are those that are doing Windows 10 using for imaging or initial image backup. We used to use Ghost and may see if they … read more ›

2 Comments
Closed Topic
01/14/16

Windows 10 Pro vs. Enterprise

We are implementing Windows 10 into our environment. However, we are trying to decide which version will fit our needs... Pro vs. Enterprise. Would love … read more ›

2 Comments
Closed Topic
01/12/16

Groupwise for Email

Is anyone using GroupWise as their email platform? If so, have you had problems integrating it with other software, e.g. enterprise systems, document management? If … read more ›

1 Comments
Closed Topic
12/14/15

ILMT - IBM License Metric Tool

I am looking to connect with someone with recent experience implementing and managing the ILMT from IBM for sub-capacity licensing reporting. I understand improvements have … read more ›

2 Comments
Closed Topic
11/30/15

Office 365 Firewall Rules

Hello, looking to see how companies are managing there firewall rule sets for the Office 365 ProPlus product. We have been going back and forth … read more ›

2 Comments
Closed Topic
11/13/15

Team Foundation Server - Implementation Services

My organization is planning on implementing TFS and is considering outside assistance for installation, configuration, establishing standards and mentoring the organization. I would be interested … read more ›

2 Comments
Closed Topic
11/09/15

Remove Word metadata

We are seeking a tool to remove hidden data or personal information that might be stored in a Word document itself or in the document … read more ›

6 Comments
Closed Topic
11/03/15

Channel Revenue Management

Does anyone have references or experience with software solutions that manage customer rebates, discounts, promotions, overbills, etc. This functionality may be included in Trade Promotion … read more ›

1 Comments
Closed Topic
11/02/15

API

We are looking for a VIN decoding API that would work for all Commercial, Personal and Power Sport vehicles. We would like to provide the … read more ›

1 Comments
Closed Topic
10/28/15

Experience Migrating from Lotus Notes to Office 365

Looking for a company or person(s) who have experience that they can share from previous migration from Lotus Notes to Office 365. In particular, we … read more ›

1 Comments
Closed Topic
10/02/15

Use of Data Quality Tools (Informatica specifically)

I am wondering if there are any other companies that utilize the Informatica Data Quality tool, or some other DQ toolset for Master Data Management … read more ›

1 Comments
Closed Topic
10/15/15

Autodesk Infrastructure Design Suite 2016 Deployment

We are currently exploring methods for an automated deployment of Autodesk Infrastructure Design 2016 suite to approximately 100 users. We would like to know what … read more ›

1 Comments
Closed Topic
09/17/15

Employee Self-Service with SaaS HR

For cloud-based HR software. How is user authentication being handled? (single-sign on or another way to make it easy for every employees to login to … read more ›

2 Comments
Closed Topic
01/07/16

Global ITSM Solution

We are looking into switching ITSM Solutions. One of the things we want is a solution that is capable of working Globally. Can anyone recommend … read more ›

3 Comments
Closed Topic
01/28/16

Converting files to PDF in Visual Studio

I'm looking for an enterprise-level tool that will allow the conversion of many (preferably all) types of documents to PDF format, using Visual Studio. I've … read more ›

1 Comments
Closed Topic
05/04/16

Microsoft Data Protection Manager

Please provide feedback on using Microsoft Data Protection Manager. My company is currently using Backup Exec to backup our Hyper-V servers. However, we are thinking … read more ›

2 Comments
Closed Topic
01/19/16

Cloud-based Email Vendors - Migration suggestions / experiences? GMail?

Can anyone provide any experience (pros-cons) of migrating from Exchange on-site to a provider like Google for corporate email? … read more ›

1 Comments
Closed Topic
01/13/16

I need opinions on Sharefile

Sharefile is sold as a perfect product, as are ALL products. If you have implemented, can you tell me of things that don't work quite … read more ›

1 Comments
Closed Topic
12/01/15

EMC ECS (elastic cloud storage)

I am looking for any information or experience anyone would have using this newer technology from EMC. Any feedback on this product is appreciated. We … read more ›

1 Comments
Closed Topic
11/03/15

Virtual Desktop and One Drive - Poor Performance

Is anyone dealing with virtual desktops and accessing OneDrive in the cloud? Performance is not good. Looking to see if anyone has attempted to use … read more ›

1 Comments
Closed Topic
10/14/15

SharePoint 2013 and RBS. Any opinions or feedback?

Hello, our company is looking at a mid-long term solution for our growing SharePoint environment. We've been growing at a rate that our SQL admins … read more ›

1 Comments
Closed Topic
08/24/15

Tegile

Anyone leveraging this storage technology? I would love to hear any information from organizations that have implemented it and in particular if it off-set an … read more ›

2 Comments
Closed Topic
08/20/15

Cloud-Hosted Data Contract

I am looking for a sample contract for a cloud-hosted solution where it states something to the sense of “the client owns the data, the … read more ›

1 Comments
Closed Topic
01/19/16

Microsoft Volume Licensing Management - VLSC Management

Can anyone provide guidance or a clear tutorial on how to best manage MS Volume Licensing? It seems very confusing? How is compliance managed most … read more ›

1 Comments
Closed Topic
01/13/16

Need recommendations for a User Experience firm

Please recommend any good User Experience design firms that you have worked with for B2B web and/or mobile solutions. The vendor would assist us in … read more ›

1 Comments
Closed Topic
01/06/16

automatic FTP file download run on a pre-defined time interval

Just wonder if someone could share their knowledge regarding the following topic: -I need to automatically (every month) download a large data file from my … read more ›

3 Comments
Closed Topic
12/17/15

Web Application Firewall RFP

We are planning on sending out an RFP for a web application firewall. Does anyone have a document they can share or tips on what … read more ›

1 Comments
Closed Topic
09/30/15

Recommended Offshore QA Testing Firms

We are looking at using offshore resources to perform our QA testing activities. I'd like to get a list of recommended firms based on the … read more ›

6 Comments
Closed Topic
09/08/15

Customer Bill and Correspondence Print Vendors

Are you using a print vendor that you like to print your customer bills and correspondence? We will be issuing an RFP in a couple … read more ›

2 Comments
Closed Topic
08/14/15

SaaS Continuity Services

Has anyone had experience with a SaaS application provider who has contracted with Iron Mountain SaaSProtect or NCC Group SaaS Assured or similar services? The … read more ›

1 Comments
Closed Topic
11/11/15

Unicode Implementations

Our company has been a silo’d organization regarding domestic and non-domestic systems. From a technology solution perspective, domestic business has been supported in the English … read more ›

1 Comments
Closed Topic
11/02/15

AutoDesk and subscription licensing in general

For those of us using AutoDesk products (AutoCAD and/or Revit)… You may have noticed that AutoDesk is moving to a subscription only model of licensing … read more ›

1 Comments
Closed Topic
09/15/15

Building Lifecycle Systems aka Asset Management or Computerized Maintenance Management System

I have been asked to help locate some product suites and vendors which deal in the CMMS (Computerized Maintenance Management System) space. I've seen this … read more ›

2 Comments
Closed Topic
02/08/16

Software Containers

Has anyone started to expand into using Containers such as Docker? … read more ›

1 Comments
Closed Topic
12/09/15

How are people handling devices like scanners in VDI desktop builds

looking to see what people have found that works across recomposes for getting devices like scanners into the desktops. We are a View Horizon shop. … read more ›

2 Comments
Closed Topic
12/08/16

Office 365 Deployment

Does anyone have a deployment checklist for Office 365 deployments? We have a Hybrid Exchange 2010, Office 2010 and SharePoint 2010 to Office 365 deployment. … read more ›

1 Comments
Closed Topic
12/06/16

Infrastructure monitoring solutions

We currently do not have an infrastructure monitoring solution in place and are looking to implement a solution within a few months, focusing on enterprise … read more ›

7 Comments
Closed Topic
12/01/16

3rd Party Auditors for ISO27000 or NISWT Audits

A member is asking for recommendations for national or international 3rd party auditors for ISO27000 or NIST audits. Can anyone share information on this? … read more ›

2 Comments
Closed Topic
11/30/16

Service Level Examples for SalesForce

Does anyone have examples of agreed Service Levels for SalesForce (cloud): o Availability (uptime) levels o Incident Management levels (Response and Resolution times) o RPO/RTO … read more ›

2 Comments
Closed Topic
11/30/16

Outsourcing IT Provisioning

Looking for a vendor to assist with my IT provisioning process. Specifically with the storage, imaging, and refurbishment of equipment. … read more ›

1 Comments
Closed Topic
11/29/16

IT Senior Manager Resume Template

Does anyone have a template for creating resumes for IT Senior Managers? … read more ›

5 Comments
Closed Topic
11/29/16

Proof of Concept

Looking for any proof of concept information others have gathered pertaining to when they were implementing Skype for Business, O365 and Instant Messaging. … read more ›

2 Comments
Closed Topic
11/29/16

RFP/RFQ/RFI for ITSM Software Solution

I’m looking for tech specifications for an RFI for a new hosted or on premise Information Technology Service Management system to replace our existing “home … read more ›

1 Comments
Closed Topic
12/23/16

Visitor Sign-in System

A member would like to speak with others who have implemented a visitor sign in system. They are getting ID badges at their company, and … read more ›

5 Comments
Closed Topic
12/16/16

Conference room sound quality

A member needs help solving a small problem they are experiencing in one of their conference rooms. In a room that has a lot of … read more ›

1 Comments
Closed Topic
12/16/16

Crisis preparedness: Getting critical contact info in one place

As part of our crisis preparedness initiative, we are looking for a way to keep a ‘rolodex’ of key contacts easily available on our cell … read more ›

5 Comments
Closed Topic
12/12/16

Internet Domain Name Registration Policy

Does anyone have a policy or language requiring all internet domain names and public DNS services to be registered and managed through the IT department? … read more ›

3 Comments
Closed Topic
12/13/16

Epicor or IFS

I would be interesting in speaking with anyone running Epicor 10 or IFS 9. We are evaluating both ERP systems. … read more ›

1 Comments
Closed Topic
12/13/16

Rackspace

Interested in hearing others opinions on Rackspace. … read more ›

1 Comments
Closed Topic
12/15/16

Microsoft Skype for Business PSTN

Our business would like to speak with one or more peer companies who are using Microsoft Skype for Business PSTN for their primary phone system. … read more ›

2 Comments
Closed Topic
12/15/16

CaseTrack Support

Looking for information from other members who are using CaseTrack or have recently migrated off of it. CaseTrack is an ELM (Enterprise Legal Management) system … read more ›

1 Comments
Closed Topic
12/13/16

Automated Deployment of ESET Endpoint Protection

A member is looking for information regarding automated deployment of ESET Endpoint Protection. They have many PCs running the NOD32 installation but cannot seem to … read more ›

1 Comments
Closed Topic
12/06/16

MS Built In Exchange Backup vs. Third Party Backup Options

A member is moving to Office 365 Exchange from Exchange 2013 on-prem, and would like to know if anyone uses Microsoft's built in Exchange backup … read more ›

2 Comments
Closed Topic
12/05/16

Skype for Business Contact Center in Customer Service Department

A member would like to hear from members that are using Skype for Business Contact Center in their Customer Service department. Ideally the company would … read more ›

1 Comments
Closed Topic
12/12/16

Oracle eBusiness 12.2 / Kerberos Authentication

We are upgrading our Oracle eBusiness Suite to 12.2 and would like users to authenticate against Microsoft Active Directory using Kerberos. Does your organization do … read more ›

1 Comments
Closed Topic
12/09/16

SharePoint 2016 / Office 365

My organization is looking at setting up a SharePoint 2016 Farm. We also have Office 365 and are very interested in setting up a hybrid … read more ›

1 Comments
Closed Topic
12/06/16

IBoss Security Suite

iBoss has a suite of Security components and wanted to know how it compares to Crowdstike, Carbon Black, Dark Trace, and other players in that … read more ›

1 Comments
Closed Topic
12/06/16

Crowdstrike Security Solution

Anyone using (or has used) Crowdstrike? a. How many end-points do you have it installed on b. How much configuring was required up front before … read more ›

3 Comments
Closed Topic
12/12/16

Disk Backup Storage Solutions

What backup to disk appliance is your organization using and can you provide the pros/cons? We are specifically looking at ExaGrid, Data Domain and Hitachi … read more ›

4 Comments
Closed Topic
11/22/16

SAP Solution Manager

A member would like to chat with others using SAP Solution Manager for interface monitoring? They would like to know if you used an implementation … read more ›

1 Comments
Closed Topic
11/22/16

Open Source Software for Workflow or BPM

What are others using for Open Source Software for Workflow or BPM (Business Process Management)? … read more ›

4 Comments
Closed Topic
12/08/16

Zscaler Experience

A member is implementing Zscaler web filtration but is having difficulty putting it on “Road Warrior”/ off-campus laptops. Users encounter “captive portals” or sign-on pages … read more ›

1 Comments
Closed Topic
12/06/16

Managing Storage Growth

What strategy do you use to manage storage growth and the assets needed for it? … read more ›

1 Comments
Closed Topic
11/23/16

Fibre Documentation

I am looking for templates for fibre strand allocation and cable schedule. … read more ›

3 Comments
Closed Topic
11/21/16

SQL Server Logins

We are in the process of changing the way we access our SQL Server with logins. We would like to use Directory Access User groups … read more ›

2 Comments
Closed Topic
11/23/16

MPLS Ethernet Bandwidth

We are in the midst of contract negotiation with Sprint. Has anyone recently negotiated a contract? What can we expect to pay for 2 to … read more ›

1 Comments
Closed Topic
11/21/16

Guest Access to Internet

Looking for examples of best practice around Guest access to internet. I currently use a ID/PW creation and Host approval process which occurs when you … read more ›

3 Comments
Closed Topic
11/18/16

Technology Assessment

Looking for advice on conducting a Technology Assessment. A check list of area to consider... we sort of know our main touch points but what … read more ›

2 Comments
Closed Topic
11/18/16

Digital Signature Policy

We are looking for some sample digital signature policies, if anyone has one they can share. Does anyone use a 3rd party app to support … read more ›

2 Comments
Closed Topic
11/16/16

Automobile Mileage Policy

I am looking for an automobile mileage policy. I need to set the guidelines so that my employees meet the IRS guidelines when driving to … read more ›

2 Comments
Closed Topic
11/15/16

Managing icloud accounts in the Enterprise

A member is asking how others are managing icloud accounts in their enterprise. Can anyone share feedback on this? … read more ›

2 Comments
Closed Topic
11/15/16

Account Rights Management - Best Practices

What are others doing for best practices in handling permission/rights assignments to Active Directory accounts. The staff making these requests generally don’t know what rights … read more ›

2 Comments
Closed Topic
11/11/16

CRM Systems

We are looking at Customer Relationship Management (CRM) again. Who's thrilled with their system? What solution / provider do you use, and what pitfalls should … read more ›

2 Comments
Closed Topic
11/09/16

Using both O365 And Google G Suite

Are any organizations using both Office 365 and Google G Suite (FKA Google Apps)? Why they are using both, and if/how they are integrating them … read more ›

4 Comments
Closed Topic
11/08/16

Integrate Oracle Primavera and SAP

Has anyone integrated (bidirectional) Oracle Primavera P6 Enterprise Project Portfolio Management (EPPM) with SAP (Project System, Fund Management, Human Capital Management)? If so, how did … read more ›

1 Comments
Closed Topic
11/07/16

Wireless Upgrade Project

We are about to kick-off a wireless upgrade project and am looking for an RFP or any information comparing different wireless solutions. … read more ›

2 Comments
Closed Topic
11/07/16

Compensation for After Hours Help Desk Staff

A member is asking how others are compensating their after hours help desk staff. Are you giving them special hourly rate, a percentage of salary, … read more ›

10 Comments
Closed Topic
11/07/16

ITIL Service Design Package

My team has an initiative to develop a Service Design Package (SDP) that is utilized during an IT service’s life cycle. As a service is … read more ›

2 Comments
Closed Topic
11/03/16

Technical Writing Schools/Online Courses

Seeking recommendations for Technical Writing schools/online courses. … read more ›

1 Comments
Closed Topic
11/01/16

Cloud based IT Project Management Software

Looking for suggestions on Cloud based IT Project Management software to easily manage and report on the status and priority of projects and related tasks. … read more ›

5 Comments
Closed Topic
10/31/16

Outsourcing our Help Desk Tier 1 support

Looking for recommendations for a vendor we can use to outsource our Help Desk Tier 1 support. We’re looking for a vendor that can pick … read more ›

7 Comments
Closed Topic
11/23/16

Smartphone and Tablet Standards

Does anyone have any documented standards for personal smartphones and tablets to connect to company servers or resources? For example, a document with minimum levels … read more ›

1 Comments
Closed Topic
11/17/16

SOW for Grant Management System

Does anyone have any sample documents related to SOW (Statement of Work) for grants management systems? Would need to be an online, accessible to the … read more ›

1 Comments
Closed Topic
11/14/16

Procurement Strategy

I am working on a procurement strategy - one option being the use of an integration vendor for a business transformation. We are considering the … read more ›

2 Comments
Closed Topic
11/29/16

Office 365/SharePoint Rollout Plans

Does your organization have rollout plans for Office 365/SharePoint? We have an internal customer that wants to utilize SharePoint in the cloud for collaboration with … read more ›

2 Comments
Closed Topic
12/01/16

Colocation Service Provider needed

Can anyone recommend colocation service providers, specifically a provider who has a presence in Ohio via one or more of their data centers? … read more ›

4 Comments
Closed Topic
11/17/16

Network Access Control (NAC)

A member would like to speak with others who are currently running network access control (NAC), preferably using 802.1x on their access switches. Can anyone … read more ›

2 Comments
Closed Topic
11/17/16

Active Directory - audit and clean-up

What have others done to audit and clean-up Active Directory? Did you use 3rd party tools or was it just a manual process? … read more ›

1 Comments
Closed Topic
11/16/16

Salesforce - Has anyone recently negotiated a software contract?

A member would like to speak with others who have recently negotiated a software contract with Salesforce. … read more ›

3 Comments
Closed Topic
11/14/16

Has anyone decided not to go with Office 365?

If you seriously considered Office 365 and decided NOT to implement it, why? … read more ›

4 Comments
Closed Topic
11/08/16

Boston area recommendations for audio-visual management?

Does anyone have recommendations in the Boston area for someone to whom I could outsource management of conference room audio visual support? Everything from standardization, … read more ›

4 Comments
Closed Topic
11/08/16

Drones/UAV's (Unmanned Aerial Vehicles)

With UAV’s/drones becoming popular there are some interesting new challenges to protect a company’s sensitive information from a competitor flying a drone over the property … read more ›

5 Comments
Closed Topic
11/07/16

Multifunction printer to employee ratio

Please share your organization's MFP to employee ratio. … read more ›

2 Comments
Closed Topic
11/28/16

Business Intelligence Consultant

A member is looking for a Business Intelligence consultant to advise a small-to-medium sized company on the right technical approach for their on-going Microsoft BI … read more ›

3 Comments
Closed Topic
12/05/16

Application Solution Architect Job Description

Looking for a job description for an Application Solution Architect. … read more ›

1 Comments
Closed Topic
11/21/16

Paperless Business / Work-flow and Approval Processes Solutions

Have any members used specific companies to assist in going paperless? A member is looking to go paperless on all their forms/processes. While they have … read more ›

2 Comments
Closed Topic
11/14/16

Memo of Understanding

Does anyone have any samples of Memorandum of Understanding regarding data lines/fiber lines with an emphasis on shared costs between multiple users? … read more ›

2 Comments
Closed Topic
11/11/16

Hard Copy Document Archiving

What are others doing for archiving hard copy documents? … read more ›

2 Comments
Closed Topic
11/08/16

Duo for Authentication

Can anyone share information on using Duo for authentication? … read more ›

5 Comments
Closed Topic
11/16/16

Windows File Servers vs. CIFS Shares

We are at the point in our infrastructure where we need to make a decision to either stay on Windows file servers running in a … read more ›

1 Comments
Closed Topic
10/31/16

Seeking others using both Yammer and SharePoint

A member is searching for others using both Yammer and SharePoint. The member would like to hear experiences and ask a few questions. … read more ›

1 Comments
Closed Topic
10/27/16

File Sharing Cloud Solutions to use for sending documents to suppliers in China

We are looking for Cloud solutions to send work documents to our suppliers in China. Something like Dropbox where we could grant specific access for … read more ›

1 Comments
Closed Topic
10/27/16

We have a WAN connectivity proposal from Lightower

We have a WAN connectivity proposal from Lightower. http://www.lightower.com/ I’d be interested in speaking with a member who’s already using their services. Most of their … read more ›

5 Comments
Closed Topic
10/25/16

Setting up a Database Availability Group for my Exchange 2010 Server

I am working on a project to setup a Database Availability Group (DAG) for my Exchange 2010 Server. We have another site to which I … read more ›

2 Comments
Closed Topic
10/25/16

Electronic Records Consultant

Has anyone used an electronic records consultant to help them organize existing electronic records and to set up a program to manage them going forward? … read more ›

6 Comments
Closed Topic
10/24/16

Products used for an automated Workflow application

We are hoping to find some type of comparison or available products for an automated Workflow application, such as K2. … read more ›

2 Comments
Closed Topic
10/21/16

Printer Notification

Does anyone know of a way to have the shipping people be notified when customer service sends an order to the printer. ( example presented … read more ›

1 Comments
Closed Topic
10/21/16

Spam Solution in the Cloud vs On-Premise

Can anyone share feedback on the following: 'Is there more risk to having your spam solution in the cloud vs. on-premise? … read more ›

1 Comments
Closed Topic
10/20/16

Digital Officer

What is the impact of a Digital Officer to an organization? … read more ›

3 Comments
Closed Topic
10/18/16

Integration of Cyber Security Framework and Quality Management Frameworks

My question relates to optimizing processes and information systems. There is significant integration of both as one cannot be executed without the other. Is there … read more ›

1 Comments
Closed Topic
11/14/16

Web & Cloud Security

Our organization is comparing Blue Coat, Websense Forcepoint and Cisco Cloud Web Filter Security and would like to know what the biggest drawbacks are. What … read more ›

2 Comments
Closed Topic
11/04/16

Speech to Text Software Experiences

A member would like to hear what other organizations are currently using for speech to text software. One of their users is interested in Dragon … read more ›

1 Comments
Closed Topic
11/11/16

Expected Performance Degradation Introduced by Web Filters

Looking for information on the expected performance degradation introduced by Web filters. Is there an industry expected rate or statistical analysis to support the information? … read more ›

3 Comments
Closed Topic
11/07/16

Source Control Software

My organization currently uses Visual Source Safe to perform Source Code Control. It is incompatible with Windows 10. What are others using for Source Control … read more ›

3 Comments
Closed Topic
11/10/16

Remote Disabling of Laptops

Looking for information on remote disabling of laptops due to it being stolen or compromised in some way. I see two options, one where it’s … read more ›

3 Comments
Closed Topic
11/10/16

Dell DDPE Encryption Software

We are planning to implement Dell’s DDPE, Windows Based Encryption on about 500 laptops. Does anyone have experience implementing Dell’s DDPE encryption software and would … read more ›

2 Comments
Closed Topic
11/08/16

AT&T NetBond Cloud Networking

What is the best practice with regards to allowing vendors (like Verizon and Unify) access to your AT&T MPLS network while using NetBond for cloud-hosted … read more ›

1 Comments
Closed Topic
10/28/16

Communication with China

How do other companies communicate or set up network/communication between China and US sites, and what type of internet speeds they are utilizing/seeing? … read more ›

1 Comments
Closed Topic
11/02/16

In-House Cyber Security

Looking for what % of companies our size (~1000 FTE) have an in-house cyber security resource. Any information will help. … read more ›

2 Comments
Closed Topic
11/01/16

ITIL, TOGAF, and ServiceNow Implementation and Integration

Has anyone implemented ITIL, TOGAF, and ServiceNow together? If so, how did you go about integrating all those things together, where did you start, lessons … read more ›

2 Comments
Closed Topic
10/27/16

Grants Management Systems

I would like to reach out to the governmental organizations. I am researching commercial “Grants Management Systems”. Ours was developed years ago in PowerBuilder and … read more ›

3 Comments
Closed Topic
10/27/16

IT Cost Allocation Model

I am looking for examples of how other organizations have allocated IT costs to departments/business units. Our organization will b emoving to the use of … read more ›

2 Comments
Closed Topic
11/03/16

Web Security Proxy Service

What is your organization using as a Web Security Proxy Service standard? Is it one of the industry leaders which are Blue Coat, Zscaler, Cisco, … read more ›

3 Comments
Closed Topic
10/24/16

IT Strategic Plan

Looking for any current IT Strategic Plan templates. … read more ›

1 Comments
Closed Topic
10/13/16

Exchange Backup Solution

What Exchange backup solution are you using and would you recommend it? … read more ›

1 Comments
Closed Topic
10/31/16

IBM Kenexa Applicant Tracking System

Looking to speak with another member who has brought in-house (purchased and managed by employees) the IBM Kenexa Applicant Tracking System or someone who has … read more ›

1 Comments
Closed Topic
10/25/16

Policy for Data in Data Warehouse

Looking for thoughts and feedback on whether a separate policy is needed to address access to data that is in a data warehouse, or if … read more ›

2 Comments
Closed Topic
10/24/16

Interview Questions for Records Management Officer

Does anyone have relevant questions to ask in an interview for a new position we are looking to fill - for a Records Management Officer? … read more ›

1 Comments
Closed Topic
10/13/16

External IT Help Desk Service Recommendations

Have other NOREX members used an external IT Help Desk service? We are in need of Level 1 support for one of our locations and … read more ›

7 Comments
Closed Topic
10/26/16

Kyocera Printers

We are looking to replace ~10 leased network printers, currently medium to large Canon units. One provider is recommending Kyocera as an alternative. Is anyone … read more ›

3 Comments
Closed Topic
10/21/16

System Monitoring and Notifications System

I’m looking for recommendations for a monitoring and notification solution/procedures to notify key staff when internet access is lost OR Exchange services are not functioning. … read more ›

1 Comments
Closed Topic
12/03/15

Implementation of new Service Desk Ticketing Solution

Evaluating both ServiceNow and TopDesk tickting solutions - does anyone have any experience with implementing either ServiceNow or TopDesk? … read more ›

1 Comments
Closed Topic
12/02/15

Current IT Salary Survey for Southern California

Does anyone have a current IT salary survey for Southern California they are willing to share with us? … read more ›

3 Comments
Closed Topic
11/30/15

GIS Standards documents

Looking for any documents others might have on standardizing various aspects of GIS across multiple departmental uses. Documents for setting naming standards, map creation standards, … read more ›

1 Comments
Closed Topic
11/05/15

Group Policy Security Filtering

What are some best practices for filtering GPOs? Are you mostly utilizing OUs at a very granular level and applying GPOs to those containers? Or … read more ›

1 Comments
Closed Topic
08/19/15

Software Licence Agreement Management System

We are looking to establish a system for managing the as yet unknown number of software agreements the City has. Some nice to haves, beyond … read more ›

5 Comments
Closed Topic
03/06/15

IT Innovation

I'm interested in exploring alternate organizational models, structures, and policies that are in use to enable IT to systematically partner with the lines-of-business to identify, … read more ›

1 Comments
Closed Topic
07/16/14

Laptops vs Desktops

How do you decide who qualifies to get a laptop computer? Do you do it by their role or some other measure? … read more ›

2 Comments
Closed Topic
12/03/15

GPO for restricting USB drives

We have been trying to find a way to only allow approved USB drives on our network. Unfortunately, we have not had much success in … read more ›

3 Comments
Closed Topic
12/14/15

ITSM Service Management Tools

Looking for some input for a tool selection regarding ITSM Service management. My company has completed a great deal of work in the Service Design … read more ›

4 Comments
Closed Topic
12/17/15

Local administrator password management

We would like to find a way to manage unique passwords for the local administrator accounts on each Windows and Mac computer. We already have … read more ›

3 Comments
Closed Topic
11/13/15

After hours emergency notification

I am curious what others use for After-Hours emergency notification for IT staff? We have a 24/7 manufacturing plant and have people that need to … read more ›

4 Comments
Closed Topic
10/28/15

Password Management software

What Password Management software people are using? What are the Pros and Cons of these Password Management programs? What criteria were used to select Password … read more ›

8 Comments
Closed Topic
09/28/15

Remote Deployment of Software

Hi, we're investigating programs that can remotely deploy the necessary software to our PC's both local and remote. Examples are EMCO Remote installer (http://emcosoftware.com/remote-installer) or … read more ›

4 Comments
Closed Topic
08/19/15

ITSM Steering committee?

Anyone use a steering committee for your ITSM? I am in the process of forming one for our ITSM and surprisingly some of the feedback … read more ›

2 Comments
Closed Topic
03/26/15

Password resets - How impacting are they to your SD

We are going to be implementing a password policy this year for around 5k associates. We currently average about 165 reset requests per month without … read more ›

1 Comments
Closed Topic
03/17/15

Surveillance videos

I am curious how people handle the multitude of surveillance video formats and players that are out there. Does anyone use software to convert the … read more ›

5 Comments
Closed Topic
12/12/14

Anyone else challenged with keeping AD accounts in check when contractors / consultants from different business units are no longer with the Company?

We currently face the problem of having active AD accounts that are no longer needed because IT is not notified by different business units no … read more ›

2 Comments
Closed Topic
10/10/14

ACD Reports

My company has a new ACD from Cisco (UCCX) and the reporting is horrible. I'd like to find out what other companies have for "standard" … read more ›

3 Comments
Closed Topic
10/06/14

Helpdesk solution

We are looking to change our helpdesk solution. Does anyone have any knowledge of either a SAAS or On Premise vsn of helpdesk that has … read more ›

1 Comments
Closed Topic
09/16/14

Help Desk/Call Center Providers

I am looking for a quality call center/help desks to provide tier 1 shared technical support. Please let me know if you have a company … read more ›

1 Comments
Closed Topic
04/22/14

Sharepoint 2013 Group Calendar

Has anyone found a work around for the limitation of the group calendars in SharePoint 2010/2013 where you need to manually add users to the … read more ›

1 Comments
Closed Topic
05/06/14

Proxy Server for web caching

Does anyone have Proxy server setup in enterprise network for redirecting and caching web traffic? We have Microsoft ISA server setup as web caching, and … read more ›

1 Comments
Closed Topic
10/30/14

Internet Carrier References - Cogent, Midwest Fiber, Time Warner Cable

Can anyone provide feedback on their experience with internet services from either Cogent, Midwest Fiber, or Time Warner Cable. We're a Wisconsin-based company looking for … read more ›

2 Comments
Closed Topic
01/14/15

Managing multiple Web Browsers

I am looking to connect with someone who successfully manages having Chrome and Internet Explorer on the same PC. We have some web apps that … read more ›

4 Comments
Closed Topic
02/24/15

PHP + MSSQL + Stored Procedure

I was wondering if someone could help. I am trying to call a stored procedure from php. The php script is also sending variables. I … read more ›

2 Comments
Closed Topic
06/11/15

Website hosting and Design solutions

We are looking to move our public website and I was curious what vendor(s) other companies were satisfied with for both hosting their website as … read more ›

1 Comments
Closed Topic
10/20/15

iBoss cyber security solution

Curious if any Norex member uses the iBoss cyber security system? If so did they switch from Barracuda web filter? Like and dislikes. … read more ›

2 Comments
Closed Topic
10/22/15

Workstation JRE management issues

We are searching for advice such that we can install Java 1.8.x and configure it to work without prompting users to respond to messages about … read more ›

1 Comments
Closed Topic
11/30/15

Network Connectivity Study for SE Wisconsin County

I work for Waukesha County in Southeastern Wisconsin. We have a variety of road department, law enforcement and parks facilities that are remote from our … read more ›

1 Comments
Closed Topic
12/17/15

Websense Triton/AP-E-Mail Experiences

Are there any members that utilize Websense Triton/AP-Email? We are evaluating the product with a specific requirement for the encryption functionality. Any member that would … read more ›

1 Comments
Closed Topic
04/07/14

Help with

We're looking for a company that can help us get our new Intranet spec'd. Not looking for an actual implementer per se, but someone who … read more ›

5 Comments
Closed Topic
08/23/16

Parking Access Revenue Control System

Does anyone have a Parking Access Revenue Control System (PARCS), and are they happy with it, which company/vendor did they use? … read more ›

1 Comments
Closed Topic
09/19/16

Enterprise-Grade Solutions for Providing Cellular Signals

Has anyone out there worked with enterprise-grade solutions for boosting/providing cellular signals within buildings? We have areas of our building where personnel cannot receive any … read more ›

6 Comments
Closed Topic
12/17/15

MFA - which identifies the device you sign on with

Does anyone use or can anyone recommend a multi factor authentication software/device that checks the device that is being used (by ip/location) and allows you … read more ›

1 Comments
Closed Topic
11/05/15

Cisco softphone audio share for training purposeses

I am looking for a simple solution to share Cisco softphone audio for training purposes. this would allow someone to listen in on calls with … read more ›

2 Comments
Closed Topic
04/15/15

Microsoft Surface Pro 3 deployment?

Anyone deploying Surface Pro 3 tablets en masse? Curious to know about your experience, if you're using your own build, etc. … read more ›

2 Comments
Closed Topic
06/30/15

tablet or ultrabook?

We are currently using Microsoft Surface Pro3 for frequent travel users. So they can go through TSA check at the airport at ease with the … read more ›

3 Comments
Closed Topic
08/10/15

Polling Tools

Is your organization using tools that would allow for doing live polls during meetings? We would like to have the responses be entered via an … read more ›

2 Comments
Closed Topic
08/19/15

Airwatch Satisfaction

We have been using Airwatch for over a year now and are still having email syncing issues with both iOS and Droid for mostly employee … read more ›

1 Comments
Closed Topic
09/03/14

iPad: iOS system and application upgrade in Kiosk (single app.) mode

Hello! I wanted to inquire how other companies that use the iPad as a kiosk (single app. mode) manage iOS and application updates via AirWatch … read more ›

3 Comments
Closed Topic
02/19/14

iPhone Drops Calendar Entries On Occasion

Morning All, Our VIPs use iPhones and Exchange 2010 ActiveSync for mobile email and calendaring. Everything is fully patched and up-to-date. Every so often, meetings … read more ›

3 Comments
Closed Topic
02/18/14

Airwatch assistance

Any recommendations for a good Airwatch consultant that could help us redesign our MDM strategy? … read more ›

1 Comments
Closed Topic
07/12/16

Network Design

When designing a network for a new building, what percentage do you plan for “extra” Network Switch Ports above and beyond the device counts? … read more ›

2 Comments
Closed Topic
10/23/15

Next Generation firewalls

Hello I am looking for input or technical evaluations of Next generation firewalls and their vendors Products that I would like information on are: Mcafee, … read more ›

4 Comments
Closed Topic
08/06/15

ECC for Lync - Integrating Lync Meetings with Intercall Audio Conferencing

We are looking at ECC for Lync through Intercall. This essentially adds integration between the reservationless audio conferencing and Lync meetings as we don't currently … read more ›

3 Comments
Closed Topic
07/17/15

Printer Fleet Management - Documentation

We are looking for documentation related to managing a fleet of printers, and the best practices of managing the printer fleet. … read more ›

3 Comments
Closed Topic
07/06/15

Windows Print Management

We maintain a large number of printers and wanted to know if others have used either Printer Logic or LRS as a solution for managing … read more ›

1 Comments
Closed Topic
06/10/15

Cisco Load Balancer 47xx replacement choices

As Cisco obsoletes the typical 47xx ACE load balancer, we're reviewing choices. Any others that were Cisco ACE LB and did they move to F5 … read more ›

1 Comments
Closed Topic
01/27/14

Wirelessly projecting from laptop to Flat screen (through HDMI)

I am looking for ideas on how to wirelessly project a laptop image to a flatscreen TV through HDMI. I have have no success with … read more ›

5 Comments
Closed Topic
11/13/15

Who are some of the larger SI’s with experience in implementing Oracle OMS?

Wondering who are some of the larger SI’s out there who have the resources and experience in implementing Oracle OMS; other than Oracle themselves. … read more ›

2 Comments
Closed Topic
11/05/15

Security requirements for software / application development

Looking for examples on minimum security requirements for application / software development groups to consider / include in their SDLC. … read more ›

3 Comments
Closed Topic
10/07/15

Atlassian JIRA products

  • Is anybody using JIRA products from Atlasssian (JIRA, JIRA Agile, Bitbucket, Stash, Bamboo)? * Who are you using for implementation consulting or are you
read more ›

4 Comments
Closed Topic
09/01/15

Do you lease or buy your end user computing?

We traditionally have purchased all of our end user computing devices as we were on a five year replacement cycle. We are going to transition … read more ›

2 Comments
Closed Topic
01/07/15

M&A Outsourcing

Has anyone engaged third parties to assist with physical/logical inventory of IT assets as a part of an acquisition? Have you used outside labor for … read more ›

1 Comments
Closed Topic
10/26/15

Multifactor authentication

Is anyone looking at stricter, e.g. MFA level 4 approaches? … read more ›

1 Comments
Closed Topic
09/16/15

Litigation Holds

We are currently considering third party products to use for Litigation Holds for our Exchange 2013 environment. Curious what other members are doing for this, … read more ›

5 Comments
Closed Topic
09/10/15

HiTrust Certification

Hi, we are looking at completing a HiTrust Certification within the next 24 months and looking for anyone who may have completed the process or … read more ›

1 Comments
Closed Topic
09/01/15

ISO 27001

I would appreciate hearing from anyone that has gone through an ISO 27001 certification process. Dos and Don'ts, DIY vs outside consultants, etc. Thanks. … read more ›

1 Comments
Closed Topic
08/20/15

Secure Password Database

We are looking to consolidate our corporate passwords into one secure database for security reasons and to move to a more global solution for our … read more ›

2 Comments
Closed Topic
02/08/16

Tier 1 Wide Area Network Providers

Looking for experiences with Tier 1 wide area network providers. That would be : AT & T, VerizonBusiness, Level3, CenturyLink, etc. Can anyone share? … read more ›

4 Comments
Closed Topic
08/03/15

Privileged Access Management & Privileged Session Management vendor reviews

We are currently reviewing vendors in the PAM and PSM space to better manage privileged accounts - both human and non-human (service accounts). Some of … read more ›

1 Comments
Closed Topic
07/14/15

Approaches to asking users for their passwords

What are others doing in regards to IT Support and times when you need a user's password or access to their profile? I just discovered … read more ›

3 Comments
Closed Topic
07/06/15

Xenmobile

We are looking at replacing Good Technologies MDM with XenMobile from Citix. Are any members using Xenmobile and what has your experience been? Thanks, Bill … read more ›

1 Comments
Closed Topic
06/25/15

Alert Logic SEIM - issues/value/alternatives?

We have been living with the Alert Logic platform for about a year now and can't say that we are overly impressed. If anyone out … read more ›

4 Comments
Closed Topic
01/29/14

Anti-Phishing Service Providers - Need Business Case and Solution Reviews

We are currently evaluating anti-phishing service providers such as phishme.com and wombatsecurity.com and are looking for internal evaluatons of these types of services. Also looking … read more ›

1 Comments
Closed Topic
02/10/14

Mobile Device Secure data wipe

Looking for Phone wipe utilities to assure all recoverable data has been cleared. Blackberry, Ipad, Iphone, and Windows phones. … read more ›

8 Comments
Closed Topic
02/20/14

SQL SECURITY CHECKLIST

we have an internal auditor that audited our SQL servers and he identified a Finding that we need to respond to. The Finding recommends that … read more ›

3 Comments
Closed Topic
03/17/14

Security Trends 2014 and beyond

What do you see as new security trends for the next few years? How is the security landscape changing? … read more ›

1 Comments
Closed Topic
03/18/14

Active Directory Accounts

I am wondering what other companies do when employees leave your firm. Do you reuse old accounts or use a unique naming convention. Today, network … read more ›

8 Comments
Closed Topic
03/18/14

Email address format

The current practice is to use the AD account name in the employee email address (ex. jsmith@AnalysisGroup.com). We are in the process of changing the … read more ›

2 Comments
Closed Topic
03/28/14

Running Anti-virus scans on Linux and Unix servers

Is anyone running anti virus software on their *NIX servers? If so, are you running scheduled scans? What types of applications run on the systems … read more ›

1 Comments
Closed Topic
04/03/14

Moble Storage Security Policy

How are you managing mobile storage security (e.g. flash drives, CD/DVDs, etc?) What restrictions/ policies /procedures do you have in place? Effective results? Is the … read more ›

1 Comments
Closed Topic
04/25/14

Barracuda SPAM Firewall Replacement Options

We have a Barracuda appliance; the hardware has crashed (without instant replacement option). We have brought up the Barracuda VM option on a 30 day … read more ›

1 Comments
Closed Topic
05/06/14

Password, PIN, Device Lock, and Password Expiration...

I am being challenged to "soften" the following security settings for mobile devices protected by AirWatch MDM. _How are you defending similar pressure to reduce … read more ›

6 Comments
Closed Topic
06/30/14

DLP solution ideas, We are looking for a way to be notified when sensitive data is save on external media (external storage, dvd's, cd or etc.)

We are trying to find a solution that will notify us when users are downloading sensitive data to external media devices (jump drives, cd's, dvd's … read more ›

4 Comments
Closed Topic
07/29/14

best practice: disable then delete inactive machines from Active Directory

What are best practices for deleting inactive machine accounts? I have approval to disable then after a period of time delete unused machine accounts but … read more ›

1 Comments
Closed Topic
08/11/14

Active Directory Service/Privilege Account Settings

I’m trying to find out how other companies handle Active Directory passwords for Service/Privileged accounts. Do they require a regular change in the passwords and, … read more ›

5 Comments
Closed Topic
08/21/14

Oracle Identity Management Suite Solution Experience

Does anyone have any experience in implementing the Oracle IDM system and be willing to share their experiences? … read more ›

3 Comments
Closed Topic
08/22/14

External Network Penetration Testing Frequency

We are a church organization that doesn't have any regulatory requirements for external network penetration testing. We were wondering if there were any recommendations / … read more ›

2 Comments
Closed Topic
10/01/14

VoIP Security Concerns

We are in the process of picking a vendor for implementing VoIP across company campus including a call center. How do your security team and … read more ›

1 Comments
Closed Topic
10/07/14

Network and/or Application Penetration Testing - Recommendation for Provider

We would appreciate recommnendations for a skilled, reputable, cost-effective firm to conduct IT network and/or application penetration testing in 2015. Thank you for providing the … read more ›

3 Comments
Closed Topic
11/18/14

Speaker or presenter for a large meeting.

We are looking for speaker or presenter who can present on the importance of security for a large meeting we hold annually. The target audience … read more ›

1 Comments
Closed Topic
12/03/14

Security Awareness Training

What are your experiences with providers of Security Awareness training modules, such that you can use with your own learning management system? What companies have … read more ›

1 Comments
Closed Topic
12/04/14

Two-factor Authentication

Continuation of conversation from Mobile Application Security WebForum … read more ›

2 Comments
Closed Topic
01/28/15

Web Filter - Websense or?

We have been a Websense shop for a long time. Pretty happy with the service (very configurable granular filtering), but their licensing model could make … read more ›

6 Comments
Closed Topic
03/11/15

Experience with recursive DNS providers?

We're preparing to test some external recursive DNS providers to see if they can address some perceived performance issues we've noticed with our ISP's DNS … read more ›

2 Comments
Closed Topic
03/30/15

Multi-Factor Authentication (MFA) or Two Factor Authentication...

We are currently working on an MFA project and looking for some resources to assist us. Does anyone have a project schedule for implementing MFA? … read more ›

1 Comments
Closed Topic
04/15/15

Malware analysis service

We detect malware on our workstations on a regular basis. Anti-virus software takes care of most of them. But there is a small percentage that … read more ›

4 Comments
Closed Topic
05/18/15

Cylance

Looking for current customers of Cylance "next-gen advanced threat security" willing to discuss their experience with the product and use cases. … read more ›

6 Comments
Closed Topic
05/27/15

PCI Scope and Required Resources

I would like to get in contact with others who face challenges with PCI Compliance, particularly with scope identification/reduction. We’re also interested in the amount … read more ›

1 Comments
Closed Topic
05/28/15

PCI Compliance Password Requirements

Hello, I'm trying to figure out what systems/applications are required for PCI Compliance on passwords. At our company, when an employee logs on to their … read more ›

2 Comments
Closed Topic
06/03/15

PCI/HIPAA/SOX Conferences

Hello, I am looking for potential conferences to attend related to PCI/HIPAA/SOX, but I am having trouble finding one. Anyone living in the Midwest (Wisconsin, … read more ›