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16123 NOREX direct connect Users and Counting

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09/13/17

USB Media Controls

We are reaching out to other similar establishments to inquire on any suggestions they may have in a Vendor and/or software they use to audit … read more ›

0 Comments
08/03/17

Microsoft Surface Hub User Feedback

Are there any members using Microsoft Surface Hub, and if so any pros/cons you can share? Does anyone use any of the built in applications? … read more ›

1 Comments
09/13/17

Moving Oracle from a Power 8 frame to VMWare.

We are currently looking at the possibility of moving our Oracle workload off a 17 core Power 8 machine. We currently pay for 22 oracle … read more ›

0 Comments
09/07/17

Kiosk Software for Mac Computers

A member is looking for kiosk software for their Mac computer in their business center. Can anyone share what they are using, or give recommendations … read more ›

1 Comments
08/31/17

Conversion of microfiche

Our organization has years of microfiche containing data that is used daily by staff. Is there any correspondence addressing the conversion of microfiche. Including: • … read more ›

3 Comments
09/08/17

Office 365 File Sharing

Will moving to Office 365 allow me to no longer have a file share/file server in the office network? … read more ›

3 Comments
07/12/17

Desktop Support Statistics Survey

I would like to gather statistics on Desktop Support ratios being employed: a. How many desktop support personnel do you currently employ per 1000 desktops? … read more ›

4 Comments
09/06/17

Cloud Services

I am tasked with creating enterprise-wide policy that address the ability of the enterprise to maintain management control when utilizing any or all of the … read more ›

2 Comments
09/12/17

Intradyn for email archiving

Can anyone share feedback/experiences using the email archiving solution Intradyn? … read more ›

0 Comments
09/12/17

EpicCare

A member would like to speak with others using EpicCare for Electronic Health Records. … read more ›

0 Comments
09/12/17

IT Staffing Plan

Looking for documents and information for a Department Staffing Plan and an Executive Staff Development Program. … read more ›

0 Comments
09/12/17

Organizational Change Management

Does anyone have documentation pertaining to organizational change management (OCM)? Not technical change management, but rather how to prepare and support individuals and teams in … read more ›

0 Comments
08/29/17

Personnel Counts

We are working on a project that addresses the IT headcount as a % of total enterprise headcount. Would you be able to kindly provide … read more ›

2 Comments
08/21/17

Training programs for IT Support teams

Can anyone share recommendations for training programs for IT Support teams? Either in-person, books, online or other training systems that have worked well for IT … read more ›

3 Comments
09/11/17

IT Staffing Roles and Levels

We are looking to provide our helpdesk and infrastructure team members with a more defined career path. Our current titles and levels are fairly flat. … read more ›

0 Comments
08/23/17

Looking for Recommendations for External DNS Provider

We’re looking to change our external DNS provider from a basic service to an external provider that will support more features as part of our … read more ›

4 Comments
09/08/17

5 Year Roadmap

Looking for a template for a 5 year roadmap. … read more ›

0 Comments
09/08/17

SQL Server Performance Issue after SQL Server 2014 upgrade

Since upgrading our PeopleSoft environments from SQL Server 2012 to SQL Server 2014 we have had issues with the performance in general, and a set … read more ›

0 Comments
08/21/17

12 hour shift vs. 8 hour shift schedule in a true 24x7 support organisation

We have teams in Russia working 2 12 hour shifts to provide coverage 24 hours a day and teams in India working 3 8 hour … read more ›

2 Comments
03/22/17

Self Help SharePoint Site

I have been tasked with helping design and create a “self-help” SharePoint site for our end users so they can resolve basic technology problems without … read more ›

2 Comments
08/29/17

AirWatch enrollment for Android devices

Currently we have 190 iOS devices connected to the MDM through DEP and now we are looking to enroll Android devices also. There are about … read more ›

2 Comments
08/25/17

Staffing Ratios - Development

I am looking to make a case for more staff (or less work for current staff) and am trying to find "industry" standards for number … read more ›

2 Comments
08/31/17

IT Strategic Plan

Looking for an IT Strategic Plan as a word document along with a supplemental power point presentation. Any type of document or template you are … read more ›

1 Comments
09/01/17

Fraudulent Facebook pages

Can anyone provide information about removing fraudulent Facebook pages? … read more ›

1 Comments
09/06/17

BYOD Policy and Procedure from Hospital Perspective

Looking for any policies and procedures on BYOD from a healthcare hospital perspective. … read more ›

0 Comments