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17102 NOREX direct connect Users and Counting

Connecting directly with your peers has never been easier. This dynamic online community of project-oriented IT professionals connects your staff with similarly-tasked members. Initiate or join conversations of your choice as members post and share behind a secured log-in. Gaining actionable project insight and perspectives from multiple sources is your tactical edge.

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02/08/18

In Search of HRIS/HCMS System Vendors

We are investigating HRIS/HCMS systems to support HR. Looking for suggestions on vendors that serve the mid-market. We are in search of a product (other … read more ›

2 Comments
02/20/18

Windows 10 Blue Screen after updates version 1709

We have recently begun to see several systems go to the blue screen after performing updates. These affected systems all appear to be on version … read more ›

0 Comments
02/19/18

How are Companies Handling Cell Phone Payment?

A member is looking for information regarding how companies handle cell phone payment. They are interested in the popularity of: Direct pay (company liability) Reimbursed … read more ›

0 Comments
02/07/18

Call recording policies and retention documents

We are getting ready to deploy call recording capabilities for quality assurance purposes. However, we do not have any policies in place to govern the … read more ›

2 Comments
02/13/18

Code of Conduct Policy

Can anyone share their Code of Conduct policy. Could also be labeled as Respectful Workplace policy or Employee Ethics policy. … read more ›

2 Comments
02/13/18

IT Organization by Role Based on Size

Looking for information about Information Technology organization by role (application, desktop support, programmers) based on organization size. For example, ratio based on revenue, number of … read more ›

1 Comments
02/08/18

Learning Management System Implementation

What are others using for LMS (Learning Management System), What kind/brand (Moodle, Adobe etc.), if they like it, what problems were they having during the … read more ›

0 Comments
02/07/18

RFP Template for Managed Services

Hello - Three years ago our company did a mass housecleaning of our IT department which resulted in partnering with a third-party Managed Service provider. … read more ›

0 Comments
12/28/17

Payroll and Tax Services

A Member's Payroll and Tax Service charges $5.00 per check. They are considering switching payroll providers and are looking for feedback regarding what other organizations … read more ›

2 Comments
01/26/18

How do you strive to be Best Place to Work?

What can IT companies do for employees to keep them happy? What are some of the perks that your company has implemented? … read more ›

3 Comments
01/29/18

Job title for Service Now Incident and Request Process Owner and Manager, KB Owner and Manager

Recently, I have been given the roles of Service Now Incident and Request Process Owner and Manager; Knowledge Base Owner and Manager; trainer, implementation coordinator. … read more ›

1 Comments
01/26/18

Perfecting and defining Business Analytics Skills

Member looking to define and perfect Business Analytic Skills and requesting feedback from other members. How are their business analysts dealing with elicitation, documentation, knowing … read more ›

0 Comments
11/22/17

Onboarding - IT Portion

Anyone able to share the number of staff on-boardings that are requested/completed yearly by IT and the length of time it takes to complete an … read more ›

3 Comments
01/19/18

Customizing Security Awareness Training Materials

We're looking at security awareness training options to create and manage an employee security awareness training program. Are there any tools or services that will … read more ›

2 Comments
01/19/18

Hiring Questions for a Web Developer Position

Can anyone provide interview questions for a Web Developer position? … read more ›

0 Comments
01/16/18

Feedback on Lean White Belt Training for Process Automation

Member looking for feedback on process automation training. Currently, the member's organization is pushing Lean White Belt training. Do any other members have experience/feedback they … read more ›

0 Comments
01/12/18

Managing Director - job description needed

Can anyone share their organization's job description for Managing Director? … read more ›

0 Comments
01/10/18

Rep Payee Software

Is anyone using RepPayee software to manage Rep Payee financial responsibilities. Looking for good and bad feed about packages. If people are not using a … read more ›

0 Comments
01/08/18

Higher Education Multi Media Lab Job Description Needed

A Higher Education Member is looking for a job description for a Multi Media Lab which will contain a recording studio, graphic design station, color … read more ›

0 Comments
12/15/17

Backfilling talent on older technology

How do other organizations manage backfilling talent on older technologies? We have an esoteric database/programming system (I’ve never heard of it before) that comprises a … read more ›

2 Comments
12/18/17

Warranty Management Solutions

Can anyone provide feedback/information on systems for Warranty Management (Claims processing, field service, extended warranty management)? We are specifically looking at Tavant Technologies, https://www.tavant.com/warranty-management, and … read more ›

1 Comments
12/06/17

Business System Analyst Training

We have been looking for Business System Analyst (BSA) training, that will teach basics like SDLC, requirements definition, system analysis, testing, etc. to our BSA’s. … read more ›

2 Comments
11/09/17

Business Continuity Crisis Team and Cyber Incident Response Team Organization Charts

We are looking for examples of organization charts (including Team Roles & Responsibilities but no employee names) specific to Business Continuity Crisis Team, Cyber Incident … read more ›

1 Comments
11/08/17

Unicorn Human Resources Software

Is anyone using Unicorn HRO for their human resources software? Our company is considering purchasing it, and I am interested in any information on “gotchas”, … read more ›

1 Comments
10/26/17

How do you determine the size of your IT staff?

We are working on right sizing our IT head count. Our company has been in a constant state of growth for several years and our … read more ›

3 Comments