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16123 NOREX direct connect Users and Counting

Connecting directly with your peers has never been easier. This dynamic online community of project-oriented IT professionals connects your staff with similarly-tasked members. Initiate or join conversations of your choice as members post and share behind a secured log-in. Gaining actionable project insight and perspectives from multiple sources is your tactical edge.

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09/26/17

Supplemental Microsoft Offices 365 Backups

Our company has about 1400-1500 employees all with O365 accounts, OneDrive, and a dozen or so Sharepoint sites. We are ending a trial on a … read more ›

0 Comments
09/26/17

Cyber Risk Appetite Statement

A member is looking for a Cyber Risk Appetite Statement. … read more ›

0 Comments
09/13/17

Policy Framework

I am interested in things like core policies recommended for mid-sized organizations. What type of framework are companies using and how do they communicate policies … read more ›

1 Comments
09/21/17

Phishing Scenarios

Can anyone share email phishing scenarios or templates they have used in the past? … read more ›

3 Comments
09/14/17

Active Directory contractor accounts

Can anyone share written policies that pertain to the creation and administration of contractor accounts in Active Directory? … read more ›

2 Comments
09/20/17

Patching for Desktops and Servers

At my company there is a dispute/research on patching desktops and servers. All of this stems from the Equifax situation. Our current practice is 30 … read more ›

1 Comments
09/19/17

Global IT Organizations

I would like to speak with small to medium sized members who are running Global IT. I’m interested in the international offices that are not … read more ›

2 Comments
09/20/17

CRM Recommendations Needed

We are looking at a few companies (eFront, Dynamo, and Backstop) and wanted to know if anyone utilizes them from a CRM perspective. … read more ›

1 Comments
09/07/17

SalesForce Job Descriptions Needed

A member is looking for sample job descriptions and/or salary range for any of the following: SalesForce Administrator SalesForce Developer SalesForce Communities Manager SalesForce Dashboard/Reports … read more ›

1 Comments
09/18/17

Social Media Policy

Does anyone have any general guidance or tools (from an IT perspective) for a social media policy they can share? … read more ›

4 Comments
09/05/17

Kaspersky / Russia Concerns

A member asks: Are organizations that are using Kaspersky Anti-Virus concerned about the media attention and claims of Russia-Kaspersky ties? Are other organizations getting pressure … read more ›

5 Comments
09/15/17

Smart Deploy Imaging Software

Anyone using Smart Deploy as an OS imaging tool? Any feedback? … read more ›

1 Comments
09/13/17

New Hospital Build - IT Lessons Learned, Wireless Needs, etc.

A prospective healthcare member is sampling the services. They are starting a new hospital build, and are seeking any feedback or to chat with others … read more ›

0 Comments
08/03/17

Microsoft Surface Hub User Feedback

Are there any members using Microsoft Surface Hub, and if so any pros/cons you can share? Does anyone use any of the built in applications? … read more ›

1 Comments
08/31/17

Conversion of microfiche

Our organization has years of microfiche containing data that is used daily by staff. Is there any correspondence addressing the conversion of microfiche. Including: • … read more ›

3 Comments
09/12/17

EpicCare

A member would like to speak with others using EpicCare for Electronic Health Records. … read more ›

0 Comments
09/12/17

IT Staffing Plan

Looking for documents and information for a Department Staffing Plan and an Executive Staff Development Program. … read more ›

0 Comments
09/12/17

Organizational Change Management

Does anyone have documentation pertaining to organizational change management (OCM)? Not technical change management, but rather how to prepare and support individuals and teams in … read more ›

0 Comments
08/29/17

Personnel Counts

We are working on a project that addresses the IT headcount as a % of total enterprise headcount. Would you be able to kindly provide … read more ›

2 Comments
08/21/17

Training programs for IT Support teams

Can anyone share recommendations for training programs for IT Support teams? Either in-person, books, online or other training systems that have worked well for IT … read more ›

3 Comments
09/11/17

IT Staffing Roles and Levels

We are looking to provide our helpdesk and infrastructure team members with a more defined career path. Our current titles and levels are fairly flat. … read more ›

0 Comments
09/08/17

5 Year Roadmap

Looking for a template for a 5 year roadmap. … read more ›

0 Comments
08/21/17

12 hour shift vs. 8 hour shift schedule in a true 24x7 support organisation

We have teams in Russia working 2 12 hour shifts to provide coverage 24 hours a day and teams in India working 3 8 hour … read more ›

2 Comments
03/22/17

Self Help SharePoint Site

I have been tasked with helping design and create a “self-help” SharePoint site for our end users so they can resolve basic technology problems without … read more ›

2 Comments
08/25/17

Staffing Ratios - Development

I am looking to make a case for more staff (or less work for current staff) and am trying to find "industry" standards for number … read more ›

2 Comments