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17102 NOREX direct connect Users and Counting

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02/21/18

Most cost effective method for printing large volumes

I'm looking for feedback regarding the most cost effective method for printing large volumes. We are a Government agency with 4000 employees. When forms are … read more ›

1 Comments
02/14/18

Cisco WebEx Quick Reference Card

We are looking for a Cisco WebEx “Quick Reference Card” that we can share with our users to walk them through how to use the … read more ›

2 Comments
02/22/18

Template for Server Request Requirements

Looking for a document that I would provide to someone that requests to have a virtual server build for their application. The following but not … read more ›

0 Comments
02/08/18

In Search of HRIS/HCMS System Vendors

We are investigating HRIS/HCMS systems to support HR. Looking for suggestions on vendors that serve the mid-market. We are in search of a product (other … read more ›

2 Comments
01/25/18

Software documentation

What are the methods used for documenting projects? We currently have very little documentation for most of the projects done here and we are looking … read more ›

2 Comments
02/21/18

In Search of an On-Prem Workflow BPM System

Working with a member who is looking at alternative workflow Business Process Management systems. Any feedback or recommendations would be greatly appreciated. … read more ›

0 Comments
02/20/18

Disclaimer for Employees Using iPads / Surface Devices

Looking for disclaimer language for employees using iPads or Surface devices that intentionally or perhaps negligently damage a device. … read more ›

0 Comments
02/20/18

Information on Agile Change Management

I am working with a member who is asking: 1. Do you know of a municipality that has implemented it? 2. What are the pros … read more ›

0 Comments
02/09/18

SOW needed for Implementing Contact Center Solution

We are currently in the early stages of preparing a statement of work for a new contact center solution. Ideally this would be a SAAS … read more ›

1 Comments
02/09/18

Document for Product Justification needed

Member looking to write a document that details the needs for a software/hardware solution, potential impact of NOT implementing a solution, and justification for the … read more ›

1 Comments
02/20/18

Windows 10 Blue Screen after updates version 1709

We have recently begun to see several systems go to the blue screen after performing updates. These affected systems all appear to be on version … read more ›

0 Comments
02/20/18

Recommendations for a Non-Cloud Based CRM System

Looking for recommendations on a non-Cloud based Customer Relationship Management (CRM) system. Coming from a government perspective. Do not sell but manage large clients. Preference … read more ›

0 Comments
02/19/18

Equipment Surrender Document

Looking for a template or document that organizations can utilize when surrendering depreciated equipment such as laptops to employees so they will be taken off … read more ›

0 Comments
02/19/18

How are Companies Handling Cell Phone Payment?

A member is looking for information regarding how companies handle cell phone payment. They are interested in the popularity of: Direct pay (company liability) Reimbursed … read more ›

0 Comments
02/16/18

Budget Structure and Process

How do you structure your budgets? We would be especially interested in finding out how others use General Ledger (GL) codes and seeing examples of … read more ›

0 Comments
02/07/18

Call recording policies and retention documents

We are getting ready to deploy call recording capabilities for quality assurance purposes. However, we do not have any policies in place to govern the … read more ›

2 Comments
02/15/18

Colocation Contract

Does anyone have an example of a colocation contract that a member can reference? … read more ›

0 Comments
02/14/18

IBM TRIRIGA Software Solution

A member is starting a short evaluation of the IBM TRIRIGA software solution. (A full-suite Integrated Workplace Management Solution (IWMS.)) Looking to discuss with a … read more ›

0 Comments
02/13/18

Code of Conduct Policy

Can anyone share their Code of Conduct policy. Could also be labeled as Respectful Workplace policy or Employee Ethics policy. … read more ›

2 Comments
02/13/18

IT Organization by Role Based on Size

Looking for information about Information Technology organization by role (application, desktop support, programmers) based on organization size. For example, ratio based on revenue, number of … read more ›

1 Comments
01/29/18

Printer Incident Statistics

I am trying to find industry averages for the number of incidents that an organization should have on printers. We seem to have a high … read more ›

3 Comments
02/09/18

Microsoft Meltdown and Spectre Patches

My team is looking to talk to other members about their plans for applying, or not applying Microsoft Meltdown and Spectre vulnerabilities patches Or other … read more ›

1 Comments
02/06/18

Best option to consider for a CLEC (Competitive Local Exchange Carrier)

Looking for feedback on the best option to consider for a CLEC (Competitive Local Exchange Carrier). Member is currently reviewing their telecommunications company and is … read more ›

1 Comments
01/17/18

Personally Identifiable Information (PII) Training

Looking for suggestions on a 1-2 day on-line class for PII training. Preferably with some type of test after the training, although this isn't required. … read more ›

1 Comments
02/08/18

Learning Management System Implementation

What are others using for LMS (Learning Management System), What kind/brand (Moodle, Adobe etc.), if they like it, what problems were they having during the … read more ›

0 Comments