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17102 NOREX direct connect Users and Counting

Connecting directly with your peers has never been easier. This dynamic online community of project-oriented IT professionals connects your staff with similarly-tasked members. Initiate or join conversations of your choice as members post and share behind a secured log-in. Gaining actionable project insight and perspectives from multiple sources is your tactical edge.

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02/23/18

Looking to talk to members who have set up group texting in the event of an emergency

Looking to talk to members who have set up group texting in the event of an emergency when the email system is down. Looking to … read more ›

1 Comments
02/14/18

Cisco WebEx Quick Reference Card

We are looking for a Cisco WebEx “Quick Reference Card” that we can share with our users to walk them through how to use the … read more ›

2 Comments
02/21/18

EDI integration platform Cleo Extol (Clarify)

We are in the final stages of selecting an EDI (Electronic Data Interchange) integration platform. One of the finalist is Cleo Extol (Clarify). Can anyone … read more ›

0 Comments
02/09/18

SOW needed for Implementing Contact Center Solution

We are currently in the early stages of preparing a statement of work for a new contact center solution. Ideally this would be a SAAS … read more ›

1 Comments
12/19/17

Skype for Business Performance Challenge

Our organization is looking to find solutions for a Skype for Business performance challenge. We recently migrated over to Skype for Business Online, not On-Prem. … read more ›

3 Comments
02/07/18

Call recording policies and retention documents

We are getting ready to deploy call recording capabilities for quality assurance purposes. However, we do not have any policies in place to govern the … read more ›

2 Comments
02/13/18

Code of Conduct Policy

Can anyone share their Code of Conduct policy. Could also be labeled as Respectful Workplace policy or Employee Ethics policy. … read more ›

2 Comments
02/13/18

Cisco Packaged Contact Center Enterprise (PCCE)

Is anybody using Cisco PCCE? We're just learning about it and would love to hear others' experiences with it. … read more ›

0 Comments
02/06/18

Best option to consider for a CLEC (Competitive Local Exchange Carrier)

Looking for feedback on the best option to consider for a CLEC (Competitive Local Exchange Carrier). Member is currently reviewing their telecommunications company and is … read more ›

1 Comments
02/05/18

UAE blocking VoIP and Streaming

Hello all, we have some contractors in UAE and they have problems connecting to web meetings. Since VoIP is blocked we have told them to … read more ›

0 Comments
12/01/17

phone number look up

Is anyone using a web based API that determines whether a phone number is a cell phone, land line or VoIp? … read more ›

1 Comments
12/01/17

Cloud based / hosted VoIP adoption

I am looking for feed back on adoption of hosted VoIP solutions for both small remote offices as well as our corporate campus. Regarding the … read more ›

3 Comments
01/29/18

Legal Caller ID Spoofing

Does anyone have experience with legal Caller ID Spoofing? What measures are taken to ensure you are operating within legal boundaries? What vendors have you … read more ›

0 Comments
01/19/18

Unified Communications Platform

We are looking into a UC platform. What are other members doing in this area? Who are you using and what are the pro's and … read more ›

1 Comments
12/27/17

Dealing with Apple's two factor Authentication in enterprise enviroment

We are wondering how people are dealing with apple's two factor authentication involving Iphones in the enterprise environment. While the idea is good, dealing with … read more ›

5 Comments
01/22/18

eFax Solution

Is anyone using eFax and leveraging their API? … read more ›

0 Comments
01/19/18

Alert: Voice Mail Hacking

This share is from an actual life incident we went through this week. Several of our phone voicemail boxes were compromised in the last week. … read more ›

0 Comments
01/12/18

PDF Web App Recommendations

Member looking to explore the capability of providing PDF viewing, searching, and annotation capability via a web app. Have any members come across such type … read more ›

1 Comments
01/10/18

Vitrual Phone use (switching from desktop phones)

Has anyone switched from using desktop phones to IP phones? We are considering removing the Cisco hardware as it reaches end-of-life and replacing it with … read more ›

1 Comments
01/09/18

Securing eSignatures in the form of an image

What are best practices for securing e-signatures in the form of an image? The challenge is how to protect executive signatures on official electronic documents … read more ›

1 Comments
12/20/17

Cloud-based Fax Solutions

We are modernizing our IBMi based ERP solution (converting to java), and in doing so we must also find a replacement solution that will integrate … read more ›

1 Comments
12/12/17

Network Connection Status Indicator in Windows

We’re having issues with the Network Connection Status Indicator in Windows. Has anyone had issues with PCs in their office connected to the LAN and … read more ›

5 Comments
11/01/17

Managed File Sharing in China

Does anyone have a recommendation for a SaaS managed file sharing product that they have had success using within China and in and out of … read more ›

1 Comments
12/12/17

Digital Forms Solutions

We’re considering digitizing all our paper forms. Does anyone have any digital/electronic form solutions they’ve implemented that are easy for non-technical staff to administer / … read more ›

3 Comments
12/15/17

Tools for Authoring Online Training

What tools are members using in authoring online training (Camtasia, Moodle etc.)? Need to be able to generate training videos, audio, visual, screen captures while … read more ›

1 Comments