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17605 NOREX direct connect Users and Counting

Connecting directly with your peers has never been easier. This dynamic online community of project-oriented IT professionals connects your staff with similarly-tasked members. Initiate or join conversations of your choice as members post and share behind a secured log-in. Gaining actionable project insight and perspectives from multiple sources is your tactical edge.

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06/19/18

Microsoft's Plan to Cut Third Party Audio Conferencing Options

Updated member inquiry to specify additional details: Interested purely in the audio space: Is anyone else going to be affected by Microsoft's plan to cut … read more ›

2 Comments
06/14/18

Distributed Contact Center

I am interested for getting some insights for Distributed Contact Center implementation and related lesson learned from any Norex member. The Technology platform could be … read more ›

0 Comments
06/14/18

Software Solutions to Manage FAX to EDI

A member has a number of small companies / customers that they deal with that still use FAX. Can members recommend a software solution to … read more ›

0 Comments
05/09/18

Active Shooter policies and procedures

My facilities team/EHS team approached me to aid them with identifying a technical solution for an active shooter situation. We have employees with cell phones … read more ›

12 Comments
06/13/18

Internet Service Providers - Casa Grande, AZ

I am looking for ISPs in Casa Grande, Arizona. We have a small office there and need to find other options for providers. Presently, we … read more ›

0 Comments
04/10/18

Best Audio and Video conferencing?

We currently have WebEx through a vendor and are paying insane prices. We may keep WebEx and switch vendors or we might switch to PGI. … read more ›

3 Comments
06/12/18

Blocking robo calls

We are starting to a lot of robo calling hit our offices. Has anyone found a solution to the growing problem? … read more ›

0 Comments
03/12/18

Vendor for Migrating from On-Prem Exchange to Exchange Online/Office 365

Are there any vendors that members have used to assist with the migration from on-prem Exchange to Exchange on-line/O365? We are aware of Lift Off, … read more ›

4 Comments
05/22/18

Video \ Audio (PSTN) Conference Provider Selection

A member is looking for feedback regarding which Video/Audio (PSTN) Conference Providers other members have chosen, and what influenced their selection. … read more ›

7 Comments
05/29/18

Consultant to help develop long term plan for phone system.

Seeking recommendations for a consultant to help us look at our organization and help us to develop a long term plan for our phone system. … read more ›

3 Comments
06/06/18

Encryption Tool for Gmail

What are others using as an encryption tool for Gmail? … read more ›

1 Comments
05/30/18

Information on Avaya and Extreme Network Switches

We are looking for some information on Extreme Network switch gear and Avaya switch gear. For those who have Avaya switch gear, what are your … read more ›

2 Comments
05/29/18

Genesys PureCloud

We're pursuing a new contact center suite, preferably cloud-based. I'm looking for references for Genesys PureCloud. Is anyone using this? … read more ›

0 Comments
05/22/18

Alternative Chat Solution

A member is using Yammer as their primary tool but wants to add a secondary as a backup solution. Any recommendations? … read more ›

2 Comments
05/24/18

Campus Event Management

How do other university’s manage events on their campuses? Our events are coordinated between IT and the department of Multicultural events. This is more of … read more ›

0 Comments
05/11/18

External Emails

Notice: This message originated outside of Your company name. We are starting to see more companies add this highlighted line to the beginning of incoming … read more ›

4 Comments
05/23/18

Agile Methodology - Stabilization Phase (testing emphasis)

Looking for a contact that has worked on an agile methodology project and has experience planning for the Stabilization Phase (heavy testing phase after development … read more ›

0 Comments
05/23/18

Distributed Call Center

What have been others experiences using a Distributed Call Center? … read more ›

0 Comments
05/04/18

Skype as a Corporate Unified Communication System

I would like to get some information from others on deploying Skype as a corporate unified communication system and integrating it with other cloud services. … read more ›

2 Comments
05/08/18

Vendor recommendations for phishing tests

A member is seeking recommendations for a vendor/3rd party to perform phishing tests on end users. … read more ›

8 Comments
05/14/18

Active Shooter Communication Protocols

Curious about communication protocols during the event of an active shooter situation when some employees don’t have cell phones on them to receive notifications. … read more ›

1 Comments
05/02/18

Moving on from physical desk phones?

Hello, I know similar questions have been asked but nothing recently. Has anyone ditched desk phones to move to all soft phones? Do you regret … read more ›

2 Comments
05/01/18

Radio Technician Job Description and Training Information Needed

A municipality is looking for information regarding a Radio Technician Job Description and also suggestions on where/how to train a Radio Technician. … read more ›

0 Comments
04/20/18

Seeking a policy or standards that addresses smoking breaks

A member is seeking any type of policy or standards that addresses employees taking breaks/company time for smoking breaks. How do you regulate this? … read more ›

2 Comments
04/12/18

Mitel MiCloud

Would like to speak with any organizations that are currently using the Mitel MiCloud platform? I have received a proposal from our Shoretel vendor for … read more ›

1 Comments