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16428 NOREX direct connect Users and Counting

Connecting directly with your peers has never been easier. This dynamic online community of project-oriented IT professionals connects your staff with similarly-tasked members. Initiate or join conversations of your choice as members post and share behind a secured log-in. Gaining actionable project insight and perspectives from multiple sources is your tactical edge.

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11/17/17

Remote Vendor Access

Looking for best practices about how to allow remote vendor access inside of our network. We are wondering how other organizations are handling this. Looking … read more ›

0 Comments
11/16/17

Requirements Life Cycle Management Practices and Tools

The Business Analyst practice at my company would like to implement Requirements Life Cycle Management to organize requirements, make them easy to find and update … read more ›

0 Comments
11/14/17

ITIL Runbook Example for Cloud Based Applications

In search of members who may have an ITIL Runbook Example for Cloud Based Applications. … read more ›

0 Comments
09/13/17

One-Slide IT Dashboard

We are a retail company. Our IT leadership has a need to create a weekly/bi-weekly "One slide" IT dashboard update out to the leadership from … read more ›

1 Comments
11/01/17

Time Saving ITSM Tools

Can anyone suggest tools that they would say help them save time instead of adding the burden of documentation? Any feedback would be greatly appreciated. … read more ›

0 Comments
02/20/17

LMS

We are currently in the process of reviewing and selecting an LMS solution for both internal and external training needs. We have narrowed down the … read more ›

4 Comments
10/25/17

Framework for TO-BE Discovery Working Sessions

In search of a framework for TO-BE discovery working sessions. I use one, however I would like to incorporate other frameworks that have been proven … read more ›

0 Comments
10/24/17

QPulse Document Management Solution

A member is would like to hear experiences with QPulse document management solution. What’s their experience? How are they using it? Is it in a … read more ›

0 Comments
10/24/17

Production Approval Processes / ERP Change Management

A member is looking for documents that outlines production approval processes and also a sign-off document for ERP change management. … read more ›

1 Comments
10/20/17

BPO/Outsourcing in India

Is there any information that you can share on the following? Market Benchmark for Hourly rate for Tenured/Cross-trained BPO (Business Process Outsourcing) agents in India; … read more ›

0 Comments
10/18/17

Home Users, Home Offices

Looking for procedures and documents used to setup home users. Such as checklists of what they will need. Documents that employee signs for received and … read more ›

1 Comments
10/11/17

Payment Card Industry Questions

I am currently conducting a research and analysis for Mail Order/Telephone Order transactions within my organization. I was wondering if I could obtain information from … read more ›

1 Comments
09/28/17

ServiceNow Configuration Management Database (CMDB)

Tackling the CMDB can be a challenge. Things to remember when approaching either implementation or cleaning/update of a current CMDB are Scope, Span and Methods. … read more ›

0 Comments
09/13/17

Downtime Reporting: Planned vs. Unplanned

I was hoping to see if anyone has suggestions for how we might be able to report on planned vs unplanned downtime for business critical … read more ›

4 Comments
09/05/17

IT Strategic Plan

I am in the market for an IT Strategic Plan that another member may have done for a three year outlook, preferably from a public … read more ›

0 Comments
08/30/17

Establishing BI standards and procedures

We recently purchased Tableau and are working on our implementation. We have our Tableau Server up and live but need to formulate a plan for … read more ›

0 Comments
04/20/16

Cumulative Updates

I am looking for the best practices, best efforts, regarding applying cumulative updates to servers and various applications housed within those servers. Very interested in … read more ›

1 Comments
07/26/17

Single Enterprise Contact List

Have other organizations created an Enterprise Contact List, or Universal Contact List as a central storage for contact information for corporations, employees etc.? We are … read more ›

1 Comments
06/12/17

Software Sustainment Model or Plan

I have an IT team that sustains applications that project teams or other departments build or buy. We need to receive information from these teams … read more ›

0 Comments
04/25/17

Project Portfolio Management (PPM) and Resource Management (RM) SaaS solutions

Looking for recommendations on Project Portfolio Management (PPM) and Resource Management (RM) SaaS solutions. Demo'd Workfront and Clarizen and both look like possible options. We … read more ›

3 Comments
04/18/17

Exchange 2013 Conference Room Management

We use the native Exchange resource mailboxes for the majority of our conference rooms and use the Room Finder within Outlook to schedule these rooms. … read more ›

1 Comments
05/17/17

IT Emergency Reserve Fund

I’ve been tasked with establishing an IT Emergency Reserve Fund, basically a pool of money that IT should have on hand for “Just in case” … read more ›

4 Comments
05/23/17

CASS Telecom Expense Management - BYOD

Is anyone using this tool and if so, what has your experience been? … read more ›

0 Comments
04/13/17

OCR integration for AP invoice processing

We use Oracle EBS for financials and Documentum's Application Xtender for imaging. Our AP invoice images are indexed and stored in AX and interfaced to … read more ›

5 Comments
04/20/17

Epicor 10.0 Consolidated Purchasing

I have not been able to get Consolidated Purchasing working in Epicor version 10.0.700.4, even with the help of an Epicor consultant. Is anyone using … read more ›

0 Comments