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HELP DESK TOOLKIT

03.14.2019

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TK006

Doc type: Toolkits

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Number of pages: 9

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HELP DESK TOOLKIT

These NOREX member-contributed documents include RFPs, job descriptions, outsourcing, ticketing & tracking, incident management, guides & resources, scorecards & reports, surveys, service catalog, ITIL/ITSM and discussions.

Enterprise Architecture Help Desk/Service Desk IT General Management IT Job Descriptions IT Service Management Security